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Build A New Website? - NO WAY!

By
Education & Training 15067

I am the Real Estate Business Guide writer for the New York Times Real Estate Business website at About.com. Because I've written a lot there about websites and Internet marketing, I get emails every week from frustrated real estate professionals trying to develop a lead generation strategy on the Web.  Many are not happy with their websites which they've now had up for a few years, and wonder what to do about it.  I hear all of the time that a real estate agent would like to make a change, but it seems like just too big of a task.

Get the hardhat...we're going in!

Website Under Construction

 

Sure, it's not an easy decision to change your entire Web presence.  However, there's really only one question to ask yourself.  Is my website generating leads and commissions?  Isn't that what you built it for in the first place? I've changed website platforms numerous times, as I have a half dozen websites for various activities and businesses.  When I changed my real estate website the first time, I learned a lot.

Lesson #1:  I didn't have to do it all at once.  I built out the new site over about three months, letting the old site stay up.

Lesson #2:  I could move content from the old site and not have to re-create it.  The content that I liked in the old site was moved.  I would simply copy it, and paste into the new template site.  Actually, you don't copy, you cut.  As I gradually moved content, it would disappear out of the old site and re-appear in the new one.  Sure, this made the old site a bit thread-bare the second and third months, but I wanted to avoid any duplicate content issues.

Lesson #3:  You don't take a terrible SEO hit if you do it this way.  Basically, Google was still crawling the old site, and beginning to crawl the new one.  Once it was substantially complete, I simply transferred the domain name to the new site.  There was hardly a hiccup in my search engine positioning, and I was on the first page.  However, if you're unhappy with your current results, this is hardly a consideration.  You aren't generating business from your site, so do something to make it happen.

Website Thumb DownIf you've decided that it's time to do something about a vegetative website, first put together a plan for a transition.  Look at the content on your current site, and check out the analytics if available.  If you see certain content getting consistent visits, it's worth moving.  If there is a lot of content that rarely gets a page view, consider forgetting about it and creating new content on the new site.

Lay out a plan for your new site, main navigation, page titles, sub-pages, etc.  Don't just use what's in the old site...remember, it's not working.  You don't have to write any content at this stage, just decide on what type of content you're going to put up and how it will be arranged.

You probably know some competitors who are doing well with their websites.  No, not the ones that always talk a good game but never seem to have two dimes to rub together, but someone who seems to always be busy and has a website that you like.  Check out what they're doing and how they're doing it on the Web.  Look at their buttons, tabs and other navigation.  What's different about their site from yours?

Computer Freakout

And, though consistency is nice, don't get all wrapped up in what your visitors will do if they suddenly see a blue background instead of a beige one, and a different header image.  They're not going to freak out, send you a nasty email, and tell you they're getting a new agent.  In fact, I received some nice emails about my new format and site look.  Not many, but some.

Keep in mind that many who may be regularly using your site to search in the IDX will probably have the page bookmarked.  So, if it's going to move in the navigation structure (likely), you'll want to send out an email to your list if you have one and direct them to the search and any other popular pages they may have been visiting.  It's nice to let them know about a new site anyway, just before you move the domain name is a great time.

Or, you can ask your site vendor to help you with a 301 redirect.  Basically, since you're moving your domain name, you might have an old IDX page at YourDomain.com/MLSSearch.  At your new site, it's at YourDomain.com/IDXSearch.  You can create a redirect from the old page to the new one, and the old visitors won't have to change a thing.  It just points the old page to the new one.  Of course, just naming the page exactly the same would take care of the issue without any special tactics.

Now, I know you knew this was coming...:).  I am after all the Chief Evangelist for RealtySoft.com, so that's where I want you to look for your new website.  In previous posts I showed you how RealtySoft makes SEO easier for you.  And, your SEO gets a huge boost because RealtySoft's IDX isn't framed, instead it's hosted entirely on your site, so your site gets credit for all of those keywords in the listings.  The first step to generating business is getting visitors to your site, so SEO is important.

I've been setting up an entirely new RealtySoft site for my tiny real estate market in Taos, NM as a test and to write about it in this blog, so you'll be getting more specific commentary about the features of the site and what I'm doing to get it going.  I've only worked on it for maybe 6 hours, and there's enough there to go live. RealtySoft provides a great deal of template content, but also modifies it automatically with your specific neighborhoods, cities, and the keywords for them.  So, it's really a lot faster to get going than you think.

And, you won't need a hardhat!

 

David Farrell
David V. Farrell Co. - Garden City, NY
Licensed NY State Real Estate Broker

Great ideas.  I'm trying to do just what you have advised above.  It is just taking much longer than anticipated.  The one thing I always forget is, after being busy doing other things for a few days, it is hard to get back into building and takes and long time to get in, and is hard to stay in, the mindset required to program and develop.

Nov 08, 2011 09:13 AM
Terkel Sørensen
Real Estate Places - Temecula, CA
Realtor, 951.805.0773 , Bank owned and Short Sales

Hey Jim,

Nice words - too bad the product you are talking about is a little slow - and that CRM is non-existent... I took this up with customer service, and somehow, never got an answer to it... 

It really does not matter how good the SEO is, when you have no way to follow up with the leads.

Just saying. 

Nov 08, 2011 04:12 PM
Keith Wimberly
Louisiana Mortgage Associates - Lake Charles, LA

Thanks for the advice about transitioning without loosing SEO results--very good to know! 

Nov 09, 2011 01:14 AM
Wendy Cutrufelli
Alain Pinel Realtors - Walnut Creek, CA
Contra Costa Realtor

The timing on this is funny.  I am at the beginning stages of a complete website redesign.  I must admit that the task feels daunting at this point but I will take your advice and "eat the elephant" one bite at a time.  It doesn't have to be done this week. :)

Nov 09, 2011 01:58 AM
Jasmine Jackson
202.794.3904 - Washington, DC
Global Realtor

Jim, your timing couldn't be better. Just as Wendy, I'm also redesigning my site and it is very daunting task.  Thanks for giving some direction on where to get started. Just what I needed!

Nov 09, 2011 02:22 AM
Bill Reddington
Re/max By The Sea - Destin, FL
Destin Florida Real Estate

Thanks for the tips. I too am looking to redesign my website. I had decided that I would keep the old one active till I can get the new one right.

Nov 09, 2011 02:43 AM
Janis Borgueta
Newburgh, NY
Retired RE Salesperson

I just redesigned my site, and i am getting much more traffic and leads than before! I am now here on Active Rain, looking for all kinds of pointers and ways to take it to the next level.  I guess rebuilding it taught me so much, that if I was to do it again i would get better at the process too! I don't know if i'm ready for a new one yet again though.  One step at a time.

Nov 09, 2011 03:56 AM
Sebastian Barrett St.Troy
Austin Market-Ready Services, Home Staging and Real Estate - Austin, TX

Jim, This is a nice post and I appreciate the information.  There are so many REALTORS that have really bad websites and it is important to have a website that has good SEO and works with the new Google algorythms for searches.  Here's some info from Google http://googleblog.blogspot.com/2011/11/giving-you-fresher-more-recent-search.html

Nov 09, 2011 05:16 AM
Anonymous
Allen Gingrich

I can't agree with anything in this post because it was superceded with the words "template". As a web developer, it always makes me cringe when I see potential clients going it alone. I always imagined that Realtors would understand moreso than other professions that you get what you pay for. And if you pay nothing -- by building it yourself or using a generic Wordpress template -- no one's going to respect your cookie-cutter (or worse: tepid did-it-yourself custom design), and even the most basic of internet users will spot the marks of a template immediately.

Just as when I want to make a real estate transaction, I use a licensed and trained Realtor, when you want to make a website, you should use a trained Web Designer. Trained web designers have mastered the subtleties of graphic design -- using grids, color schemes, margins and interface designs. They have worked on dozens, if not hundreds of sites and have learned what works for SEO and what doesn't. They know about focal points and how to guide to user to take action. They know about simplicity and complexity, and use both to create the best user experience possible.

I once was recruited to design for a new brokerage that had a website designed by their receptionist. It was horrid, and it never produced leads.

After a month of development I launched their site, and within two months they were getting over 1,000 hits a month and 5-10 credible leads (which is a terribly high ROI). These numbers have only grown as I became more versed in RETS and interacting with the MLS database. They also rank 1-5 on Google for every local search term I decided was relevant and 1-10 anytime you search an address that's listed.

I would think that you could pay for a website with the commission from only one or so sales -- it should be a no brainer!

- Allen with IdeasandPixels.com 

Nov 09, 2011 06:19 AM
#11
Tuan Tran
3T Homes inc - Sacramento, CA
Realtor Tuan Tran

I am looking toward developing a website of my own. Any suggestion in what company to sign up with to get the best real estate website for a good price?

Nov 09, 2011 06:55 AM
Jim Kimmons
San Leon, TX

Allen,

You are of course entitled to your opinion, though I'm not sure of your knowledge level when you use the word "hits" to describe traffic.  Hits mean little to nothing, but it's a topic for another post, and thanks for the idea for my next post.  I'll write about hits, but also visitors, visits, unique visitors and page views, the ways in which professionals describe and measure traffic.

I have used a well-known template site brand years ago, am currently working on a RealtySoft site (they just came to my MLS), and I have made a six figure annual income solely from leads generated by my WordPress based site completely constructed and maintained by myself.  It's far from cookie-cutter, is not only respected, but also read by my visitors at the site, in their RSS feeds, and via an RSS-fed weekly email newsletter. Would it be viewed as esthetically pleasant by a "web designer?"  Not a chance.  Does it generate hundreds of leads every year?  Absolutely. 

Each of these three solutions resulted in first page position in Google search results for my most competitive area real estate key phrases, and each could be the very best solution for any real estate professional.  The problem with stating that there's only one way to do something RIGHT, is that it's really limiting.  There are a great many ways in which to build out a great and very profitable real estate website, and hiring a "web design professional" is only one.

Jim

Nov 09, 2011 07:00 AM
Karen Butler
RE/MAX Coastal Properties - Fort Walton Beach, FL
Eglin AFB/ Fort Walton Beach /Destin Relocation

Ah and the frustration sets in.  You must have been listening to my last few phone conversatons!  Thank you!

Nov 09, 2011 08:36 AM
Bill Gillhespy
16 Sunview Blvd - Fort Myers Beach, FL
Fort Myers Beach Realtor, Fort Myers Beach Agent - Homes & Condos

Hi Jim,  So, your answer to Allen:  is RealtySoft a template or not.  Your answer referred to a WordPress site, etc but I thought RealtySoft was a template.  Thanks for clarifying.

Nov 09, 2011 09:01 AM
Jim Kimmons
San Leon, TX

Bill,

Though I'm not sure that "template" is the best descriptive word for it, RealtySoft is a pre-designed website with templated pages and widgets that combine pre-written content and modules that can be easily modified by the user.  (I should be a lawyer.:)  So, in the sense that many think of a site as a "template" site, they might apply that description to RealtySoft.  However, with their IDX solution it's head and shoulders above others.

As for WordPress, that's the site I've had for about five years now.  I'm in a tiny MLS in Taos, NM, and we only had one MLS solution until RealtySoft set one up recently for us.  That's when I became involved and decided to build out a second site.

Jim

Nov 09, 2011 09:09 AM
Ryan Roark
Tri State Properties - Monroe, LA
CCIM, Commercial Real Estate Monroe LA

Great post... Very Helpful.

Nov 09, 2011 10:52 AM
Don Orason
Silicon Valley Real Estate Team -Intero Real Estate Services - San Jose, CA
"Helping You Make Good Real Estate Decisions"

Hi,

I really enjoy doing most of my own seo for my websites and have been pretty succsessful at it :-).

Regarding "template" sites, if you have the options to really edit the site, pages, tags, images etc, then you can be pretty successful at your seo.  You do have to still learn the proper way to apply all of the main seo rules to your page and content.

I tried RealtySoft a while back (I try every IDX I can get my hands on at least once) but it wasn't quite ready at that time.  Before I replied to this post I went and looked at what they had to offer now and it looks pretty impressive from a brief overview. It appears they are offering quite a bit for the price but I have not tried it, so I am not sure how well it "really" works.

There are so many IDX company's to choose from, so it really depends on the individuals needs, price range, knowledge of websites building, seo and the amount of time they want to spend on websites...or doing real estate. Make Your Choice :-)

Nov 09, 2011 12:09 PM
Anonymous
larry vecchio

We use word press for our town blogs, and found www.homesinyourtown.com our best marketing system online. You can keep you current webiste and increase traffic.

Nov 09, 2011 02:40 PM
#19
Peyman Aleagha
RealtySoft.com - Toronto, ON

Hi everyone, Peyman Aleagha from RealtySoft here. Few things to point out:

- Most CMS solutions out there are template based. For some reason "TEMPLATE" has become the F word of real estate web design industry :) Word Press is template based, RealtySoft is template based and almost all providers out there are template based (unless if you go with a custom shop). The difference between a GOOD and BAD template based solution is on how the code is written as well as SEO capabilities. I can tell you RealtySoft really excels at that.

- If you are thinking about going with a custom website, be prepared to spend money and make sure to pick a competent company to work with! We have spent millions in creating our existing platform, there is NO WAY that a one man show developer can put together an integrated Website + IDX + CRM + Print solution.

Nov 10, 2011 03:12 AM
Anonymous
Allen Gingrich

Jim, must you nitpick my word choice? I used 'hits' because it is the standard lexicon for 'unique visitors' that most people understand. I could speak of 'bounce rates' and 'conversions', but wouldn't that be beyond the scope of what I was trying to say? And I don't believe that in any way nullifies the last thirteen years of developing I have done.

I still disagree with you, but I can see why you are argue against what I have said. It is your bread and butter after all. I would still argue back that even something as "templated" as an IDX feed would benefit greatly from having a custom RETS feed developed. Most IDX feeds I have came across are iframed, which constitutes never zero benefit to your bottom line SEO. A custom RETS feeds lets every address, detail and picture be indexed on YOUR site.

If you're a moderately successful real estate professional, you could and should choose a proven custom web designer to design your website. If you are struggling in today's market and don't have the extra capital, you should absolutely go with a service like ActiveRain or use a Wordpress template.

Anyway, argument aside: good luck to you guys at RealtySoft! 

Nov 10, 2011 04:19 PM
#21
Jim Kimmons
San Leon, TX

Allen,

 

Thanks for the followup.  I make no money from sales of RealtySoft to their real estate customers.  As the disclosure on the posts here states, I'm compensated as a freelance writer.  I do have a RealtySoft site that I'm building out to use as a writing research tool and for my personal real estate business in my area.

As for nitpicking words, sorry but as a writer it's a given, and as a real estate broker I do it with every contract and addendum.  It's part of both jobs.  Please note that the IDX supplied with most RealtySoft sites is not framed, does reside on the site, and is indexed by the search engines, as I stated in this post.

Good luck in your business.  There's room for everyone.

Nov 10, 2011 11:58 PM