That picture is so mesmerizing i almost forgot to read your blog post:) Where was that taken? It's kind of creepy but intriguing at the same time.

We've been running up against a number of brokers in our market that are happy to overprice properties to get the listings.  They appear to have no concern for what the property is actually worth.  It's not unsual to hear from the seller that an agent told them it could sell for 20% over what the comps suggest.  Of course, when these agents secure the listing things only go downhill from there.

Jeff - Caught a glimpse of you last night at the CRS welcome party, but you got away before i was able to catch up with you.  Hope to find some time to chat with you in the next few days!

Jeff, you are so right on I like to let them know right up front what I do, and if it is not what they are looking for that is okay..some people have a emotional attachment to their home and it is hard to get them to see the picture that the market does not see it their way.

Oh if we can all remember this....and under promise, or better yet....completely deliver

I like to clearly spell out what my clients can expect from me from the start.  Honesty is the best policy, especially when trying to manage expectations. 

So true, sometimes we forget what we say and do something else instead.

It's just as important to say what you're going to do and as Karen, #57 stated, deliver what you say.

There are so many moving circumstances that have consequences that could derail any transaction, so being pragmatic is a virtue that many agents are afraid to address with their future clients or client because of their potential loss of income.

Every agent should have an exit plan for their client and themselves and sometimes exiting before you get started is a better option, isn't it?

I have always said actions speak louder than words but unfortunately folks have short memories to one needs to blow their own horn in this business.

Very well said and I agree.  However, honesty has cost me business.  I guess I will continue to be honest though.

I've been doing this for 3 1/2 years and I never promise I'm going to do something and then not do it.  Great post.  Thanks!

Jeff so very true!

As the saying goes...."Actions speak louder than words"

What an important thing for us to all remember. Who cares what you say... it is all in our actions.

Gretchen

I'm one of those people that just say, shut up & do what you say you are going to do! Deliver what you promise, stand by your word.  I guess this really bothers me huh?

I always think of the old saying under promise and overdeliver.

Great post! Talk IS cheap. Sellers DO remember what you promise. 

Hi Jeff, excellent point.  I always promise what I am almost certain to exceed.

Great post Jeff! Indeed, don't say something if you have no intention of following through!

I'm going to have to keep this one in the back of my head. In my market if you get the short sale closed the seller is happy and impressed. LOL

We have to stay true to our word, and let people know that they can trust our word because there is congruency with our actions