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The Seeking Seller

By
Real Estate Agent with RE/MAX Properties, Inc., ABR, GRI, SRES

A seller has their home listed for sale and contacts another real estate agent - you.  They may ask to meet with you or request a market analysis.

Do you provide the seller with the information they are inquiring about?  Do you contact the listing agent to let them know that their seller has been in contact with you?  What is the best way to handle the situation?  What if it’s an agent you know?  Does that influence you differently?

If you decide to contact the listing agent to discuss the situation, do you inform the seller of it?  The seller’s reaction may not be a positive one after finding out that the two agents have been in contact with each other especially if the seller was under the impression the conversation would be kept in confidence.  The listing agent may also respond negatively.

Nonetheless, it can become a complicated situation and agents are probably experiencing it more amidst the current market conditions. 

There are sellers out there who don't change a thing with their property or the price and go through many agents expecting a different result. 

Don't get me wrong, not all agents are created equal but if a home is overpriced or in poor condition, it probably won't move regardless whose name is on the sign.

 

 

 

Colorado Springs Realtor Patricia Beck, providing real estate services to home buyers and sellers.

Tim Lorenz
TIM LORENZ - Elite Home Sales Team - Mission Viejo, CA
949 874-2247

It has not been nor is it now a situation that I have had to deal with.

Nov 09, 2011 05:32 PM
Lloyd Binen
Certified Realty Services - Saratoga, CA
Silicon Valley Realtor since 1976; 408-373-4411

Patricia,

Lots of good questions and this issue has come up several times here in AR.

The Code of Ethics changed about 10-15 years ago.  The old Code said you could not talk to the seller.  The new code says IF the seller initiates the conversation, then you can talk to them.  You can even take a listing contingent upon the first listing agreement expiring.  Sort of a 'back-up' listing.  I've never done that, but the code of ethics explicitly says it's o.k.

If the first agent was a friend, I value the friendship more than the listing.  I'd tell the seller he needs to discuss the issue with the listing agent.  I'd tell the friend what happened.  And I agree with you, the truth is if it's not selling it's the price or condition, and probably not the agent.

Nov 09, 2011 05:40 PM
Cathy McAlister
Cathy Ashley McAlister, GRI CDPE - Broker / Sacramento - Sacramento, CA
Sacramento DRE#00648507

Patricia:  This can be a awkward situation.  I have had it happen several times and I always walk the line and explain that they are in a listing with another agent and I will do or say nothing that will harm that relationship.  Now, if they want to just speak in general, I will do some of that.  Many times, they are just looking for reassurance/validation on information previously provided by their agent; which in most cases - was accurate.   I try to remember that consumers are getting hit from all sides with opinions at home, friends and work.     Everyone wants to second guess the Realtor and when they call to question - it is not necessarily that things are wrong. 

Nov 09, 2011 06:18 PM
Hector Reyes
Hector And Associates - Adelanto, CA
Southern California

Please keep it coming because so far it hasn't happen to me and I would like to have an idea of what is right!

 

Thank you Patricia for this blog!

Nov 09, 2011 06:43 PM
Patricia Beck
RE/MAX Properties, Inc., ABR, GRI, SRES - Colorado Springs, CO
Colorado Springs Realty

Tim - That is a good thing!

Lloyd - Although it is okay to talk to the seller if the seller initiates the conversation, it can still be a little complicated.  Thanks for the great comment!

Cathy - I agree that many times, they just want to validate that they are priced correctly or something along those lines.

Hector - Thanks for stopping by!

Nov 10, 2011 02:18 AM
Silvia Dukes PA, Broker Associate, CRS, CIPS, SRES
Tropic Shores Realty - Ich spreche Deutsch! - Spring Hill, FL
Florida Waterfront and Country Club Living

Patricia, Lloyd's answer in #2 is a good one and clarifies the situation from an ethical standpoint.  However, I think something else needs to be considered:  the seller eventually will pack up and leave but the other agent will still be in your market area and you may have to deal them again at another time.  Personally, I would encourage this seller to discuss his concerns with this listing agent.

Nov 17, 2011 02:43 PM