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Is An Open House a Good Idea for Your Listing?

By
Industry Observer with Swanepoel T3 Group

Are Open Houses a Good Idea?

Real estate agents have a wide range of opinions about Open Houses. Some think of them as a shady tactic to snap up unsuspecting home buyers, while others claim they couldn’t run their business without holding Open Houses for their listings.

In some markets, subdivisions and neighborhoods, Open Houses are a respectable way to promote the home to the public. In large subdivisions like Fox Mill or Mill Creek, sellers like Open Houses because they can attract potential buyers into our western suburbs of Chicago.

Open Houses funnel a number of showings into a single time frame when the home looks it’s best for a few hours. Sellers with small children or pets like to encourage buyers to come at a time that works for the family and when the listing agent can show off the best features of the home.

If you and your agent think that Open Houses are a good idea for your listing, you should make sure that the Open House makes the best of your efforts.

Make sure that your Open House is listed a week in advance on the broker site and all the main consumer sites such as Realtor.com and Zillow.com. Your agent should do blog and Facebook posts with the date, time and any special incentives.

I think it’s a great idea to invite the neighbors. You never know when a neighbor will have a friend, relative or co-worker who just might want to live in their neighborhood.

An Open House is a chance for agents to view the home. Many homes have features, views and spaces that will never show up in even the best photos or videos. The breeze coming off the lake or the spacious lawn surrounding the perennial gardens make a home stand out from all the others, and need to be felt and seen to be appreciated.

I encourage agents to bring or send their clients to an Open House. When I do an Open House, I get the list of names off our Multiple Listing Service of agents who have emailed their clients the listing information. Our MLS calls this reverse prospecting. Unless the client has marked “Not interested”, I send this email to the agent:

Dear Sue: I see that your client with public id QT79L2 has marked “INTERESTED” in my listing at 123 Main St in St. Charles MLS#0788276. This home is completely updated with a newly finished walkout basement. I will be holding an Open House this Sunday from 1 to 4. If you think this home would be a good fit for your client, but already have other plans for the day, please send your client over. Email me or have your client bring your business card and mention that they are working with you. I can assure you that I will honor your relationship with your client.

This polite invitation is especially helpful if the agent is located some distance away. Here in the western suburbs of Chicago many of our buyers come from the city. I know how it can be hard to get a buyer client around to all the suburbs , why not make things a little easier for the buyer agents?

My job is to sell a listing and promote it to as many people as possible. An Open House is one more way to break through the clutter in this market.

Originally published at FoxValleyRealEstate.net.

Kristin Moran
Owner - RE/MAX Access - KristinMoran@Remax.net - San Antonio, TX
San Antonio,TX - Real Estate - 210-313-7397

They seem to have declined in my neck of the woods.  I know we have agent's in our office that still do them but I haven't done one in a long time! I say whatever works though! Great points.

Nov 14, 2011 04:51 AM
Merv Edinger & Associates
Remax Nova - Halifax, NS

Many agents in our market say no to open houses claiming they do not work.  Well my idea of it working it getting the house sold for my sellers, not just picking up a buyer for it off the open house.  I sell several homes off open houses each year & I rarely represent the buyer myself.  For me, an open house is just another means of marketing a property.

Nov 14, 2011 04:53 AM
Ruthmarie Hicks
Keller Williams NY Realty - 120 Bloomingdale Road #101, White Plains NY 10605 - White Plains, NY

Hi Leslie - Areas that get a lot of foot traffic or are in neighborhoods where people want to live are great for open houses.  I've had offers from them.  Sometimes they come with their agent - or they have an agent but come alone.  That's great too! Point is it opens up a property to be seen that might not be on a showing schedule and it can create buzz about a listing. HOWEVER....areas that are very remote - it can be a waste of time. I'll do one open house in areas like that.  But if there is no traffic, I won't do more than that.   Will it sell a listing?  Like all other marketing methods the answer is "maybe."   But being in a good location is KEY!

Nov 14, 2011 05:15 AM
Leslie Ebersole
Swanepoel T3 Group - Saint Charles, IL
I help brokers build businesses they love.

Ruthmarie: I agree completely. It entirely depends on the location and how buyers shop in different areas. If buyers are coming to new construction where I have a resale, then a few weekend opens might be good for the listing. 

Some older people may also come to open houses because they've always done it that way. So a maintenance free "manor home" or "town home" might draw in a different crowd that will shop at an open house, rather  than the SF starter home that a 20-something with a smart phone might be interested in.

And please, folks, don't think that I don't know that older people have smart phones or use Facebook or look at video tours. They do. But a lifetime of visitng open houses can't be undone by an agent who declares himself too tech savvy to market to buyers the way they want to buy.

 

Nov 14, 2011 05:43 AM
JP Marzano
Movement Mortgage - Chicago, IL
312-608-1555-Specializing in VA, Condos, and more!

Hi Leslie...

I really like this post, and will share it with some of the realtors I know who are new to the business. I think open houses are a great opportunity for the realtor to market the home and themselves. I've attended many of these for my realtor partners and have noticed that when there is a single-family home in the suburbs, it seems to have better attendance than a condo in the city. I think an open house offers the potential buyer to see what is unique about the home (or what isn't), which is something the internet will never be able to truly reproduce. 

I hope your next open house goes great! 

 

Nov 14, 2011 05:53 AM
Rob Ernst
Certified Structure Inspector - Reno, NV
Reno, NV-775-410-4286 Inspector & Energy Auditor

As previously stated it's usually tire kickers or serial open house visitors. One category of person to add ot that is Home Inspectors. I love looking at houses that's why I am a Home Inspector. If I see an open house I stop. Maybe it's an agent I know. If not I have a captive audience and hand a couple cards out. I often look in Craigslist for open houses and there is maybe one or two a weekend. There are other sites that might have a couple more. They just aren't popular here in the Reno area right now. Some times the agents are happy to see me walk in because they might only get 6 people in four hours and I'm another person they can add to the sign in sheet. I think good photos on the Internet are the new open house.

Nov 14, 2011 05:53 AM
Ken Tracy
Coldwell Banker Residential - Naperville, IL
Helping clients buy and sell since 2005

Hi Leslie.

A shady tactic to snap up unsuspecting buyers?

Wow.  You make it sound so sinister!

:)

Ken

Nov 14, 2011 06:16 AM
Bob Jakowinicz
National Realty Centers Livonia--Bob Jakowinicz - Livonia, MI
Michigan Real Estate Agent-- MI Real Adventures

Hey I would much rather see someone out doing open houses than sitting around complaining.  It can still be a great tool as face to face meeting are still what this business is about, all we do here is really to get us to that point.  With all of that said I rarely do them anymore but would again if the need arises

Nov 14, 2011 06:22 AM
Paul Armstrong
Realty Network - Laguna Hills, CA
Serving Orange County & The Long Beach Area

Hi Leslie,  I think open houses are a great idea if you have the time and if they get traffic in your area.  Just a few months ago I held an open house on a listing of mine and sold it to a buyer that came to the open house... you just never know.

Nov 14, 2011 06:40 AM
Debbie Holmes
John L. Scott - Boise, ID
Gets the job done!

One never knows....It is also helpful for homes that have an oddity...For example a great home with no garage....It never makes the listing screen....

Nov 14, 2011 07:51 AM
Tamara Inzunza
Realty One Group Capital - Alexandria, VA
Close-In Alexandria and Arlington Living

No matter how much planning and blogging you do about an open house, it's still a gamble.  The weather can ruin it, or the football game.  Either way, prepare for a flood of people, but if not, bring work and lots of hand written notes :-)

Nov 14, 2011 08:17 AM
Eileen Hsu
Douglas Elliman Real Estate - Manhattan, NY
LICENSED REAL ESTATE SALESPERSON

In our market place Manhattan New York, our open houses are usually on Sundays and for one hour to two hours. We then do our best to market our open houses by direct mailing, internet and other resources to drive most traffic within that window of time. 

Nov 14, 2011 08:40 AM
Eric Kodner
Madeline Island Realty - La Pointe, WI
CRS, Madeline Island Realty, LaPointe, WI 54850 -

I've done open houses before and I know there are agents who swear they can work.  But I remain a skeptic about their effectiveness.  I prefer broker/agent open houses.

Nov 14, 2011 09:02 AM
Mike Woods
M.S.WOODS REAL ESTATE, LLC - Indianapolis, IN

Excellent Post Leslie. As always, Proper Previous Planning Prevents Piss-Poor Performance. You get out of the open house what you put in. I know agents that made their careers from open houses (some were former builder reps which gave them some good experience). The marketing you put in before the open house is what makes it a success. Not only are you providing a service to your seller, but by knowing the neighborhood and having data on all the homes in the area, you become a resource for those walkin buyers. Some agents also present themselves better in person then they can over the phone or e-mail.

Nov 14, 2011 09:21 AM
Marti Steele Kilby, CRS
Steele Group Realty - La Mesa, CA
Broker/Owner, San Diego, CA

Lots of good ideas Leslie, and some great comments.  I personally am not a fan and refuse to do an open house in an area that is at all remote.  Just not the safest, or most effective way to market a home in San Diego.

Nov 14, 2011 11:32 AM
Karen Feltman
Cedar Rapids/Iowa City, IA KW Legacy Group - Cedar Rapids, IA
Relocation Specialist in Cedar Rapids, Iowa

Some sellers like open houses, it just depends on the community. There is value, especially if there are several homes for sale in the same neighborhood. It can drive more guests through in a few hours than private showings in a week. I do not personally host them, but I will find agents to have them open and then I will market the open house time and details everywhere!

Nov 14, 2011 12:55 PM
Sharon Alters
Coldwell Banker Vanguard Realty - 904-673-2308 - Fleming Island, FL
Realtor - Homes for Sale Fleming Island FL

Leslie, Open Houses work better in some subdivisions and areas than others here. I really like your reverse prospecting idea. Helpful!

Sharon

Nov 14, 2011 01:43 PM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Leslie

We see open houses here pretty regularly, on both Saturdays and Sundays and from what I have heard it is a mixed bag in terms of success. Depends on the home, location and of course how it is marketed. Builders here have models open at least 5 days per week, and often 6 or 7 in the summer months. We have serial open houses as well as the one or two time deals (I am one of the latter). Some of the gated communities have very strict rules about when they can be held, and what signage can be used.

Jeff

 

Nov 15, 2011 01:54 AM
Leslie Ebersole
Swanepoel T3 Group - Saint Charles, IL
I help brokers build businesses they love.

Jeff: works in some communities, and if the builders are there, I think having opens for resals is also a good idea.

Marti: I agree, advertising that you'll be sitting by yourself in a remote area is a terrible idea

Eileen: In 100% agent accompanied buildings here in the city, like in New York, an agent has to do open houses to stay sane.

Paul: congrats on the sale!

Ken: We're pretty sinister here in St. Charles.

Gail: The second transaction I did was a $770,000 house on a 5 degree winter day. They were in town, an unattached relo, and out driving around to check out different towns. Perhaps I'll never repeat that, but you never know.

 

Nov 15, 2011 06:34 AM
Inna Ivchenko
Barcode Properties - Encino, CA
Realtor® • GRI • HAFA • PSC Calabasas CA

Open houses can be hit or miss. I have had the best results when a home is priced correctly, it is new(ish), and located in a high traffic area. Time of the year and weather is also important. They aren't always ready to buy but you are able to network with these folks for future business.

Aug 05, 2012 03:53 PM