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What would happen if you weren't there to help? Some food for thought

By
Real Estate Broker/Owner with Austin Texas Homes, LLC 453249

 

"It's a Wonderful Life" with Jimmy Stewart and Donna Reed is probably my favorite movie of all time.  I try to watch it every Christmas season at some point.  Sometimes I get around to it, and sometimes I don't.  It always helps me to put things in perspective very quickly.  The way that I conduct myself is important, not just to my immediate friends and family, but to others that are affected by my actions, such as my clients and even those whom I come in contact with on a daily basis in any capacity.  As long as we are here, our lives have an impact.

 

 

Although sometimes the real estate market is tough, I know that my role is an important one, and so is yours.  As agents who care about our clients, we are an integral part of this industry, and as a whole we play a vital part in keeping the U.S. economy afloat.  So, what if we didn't exist at all?  This is the premise for the movie, and I thought it would be interesting to explore this idea in a blog post.  This is my 150th post on Active Rain, and what better way to commemorate this?  I thought it might open up some interesting discussions. 

 

Just in case you are among those who haven't seen "It's a Wonderful Life" (i.e. you live under a rock), in this Frank Capra film from 1946, Jimmy Stewart plays George Bailey, a regular guy who decides to end his life because of financial failure caused primarily by evil town miser Mr. Potter.  George was born and raised in Bedford Falls, and he had big dreams, but he was thwarted and finally came to the conclusion that his family would simply be better off without him. 

The townspeople all pray for George that night, and a guardian angel named Clarence is sent to help show him just how much impact his life has had.  He accomplishes this by showing him how the lives of his friends, family and acquaintances would have turned out if he had never been born.  I have yet to watch this movie and not cry with joy at the end.

As a broker here in Austin, I have often wondered whether my services were important or not.  I strive to handle my business as an actual service, meaning that I try to help my clients to make decisions that will benefit them in the long run.  Is this really as generous as it sounds?  Probably not.  I am also trying to support a family of five with my sales, so the line between service and business sometimes gets a bit blurry. 

Applying the great lessons from this movie, however, helps me to prioritize a bitImagine the following scene, with my own personal "Clarence" guiding me:

ME: Who is that woman?  Why does she look so distraught?

CLARENCE: That's Mrs. Campbell.

ME: But Mrs. Campbell sold her house and downsized.  The last time I saw her, she had an ear-to-ear smile.  This woman looks devastated.

CLARENCE: You weren't there to help her sell the house, and she ended up with an agent who didn't know how to help her.  Eventually, the bank took her home.  She was forced to move in with her grown children, and they don't like having her around. 

This is but one brief example.  Here's another:

ME: What's going on here?  Why are Jake and Sarah Sanders so unhappy?

CLARENCE: You weren't around to advise them on which builders and loan programs to stay away from, so they bought a home with Cheapo LLC.  The home is falling apart and Cheapo didn't warranty anything.  Now they desperately want to sell, but they are stuck with this overpriced lemon.  Their loan amount is too high and they can't sell. 

 

You can clearly see that as a sharp agent you have the ability not just to affect the market, but to affect the LIVES of others.  Take this responsibility seriously.  You wield some measure of authority as a licensed agent.  Although our profession has taken some hits with regard to integrity and trustworthiness, those of us who look at the big picture will continue to assist our buyers and sellers as they make hard decisions.  This concept most certainly also applies to mortgage professionals. 

So, keep in mind that although things may seem difficult at times, you are making a difference.  It really is a wonderful life. 

 

Copyright 2007   Austin Real Estate     Jason Crouch   All rights reserved

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If you're looking for a home in the Austin area, you can also visit my primary website at www.austintexashomes.com.  Thanks!

Lisa Heindel
Crescent City Living LLC - New Orleans, LA
New Orleans Real Estate Broker
For all who don't think we make a difference in our clients lives, look at "those" agents who you dislike dealing with and imagine how their clients feel at the end of the day vs. yours...hopefully, it's a world of difference.
Nov 02, 2007 03:46 PM
Jason Crouch
Austin Texas Homes, LLC - Austin, TX
Broker - Austin Texas Real Estate (512-796-7653)
LISA - I could not agree more with your assessment.  This is a brilliant way to look at it.  Thanks for reading, and for your comments here. 
Nov 02, 2007 03:51 PM
Cynthia Tilghman, Realtor® Onslow County NC Home Specialist
Kingsbridge Realty, Inc - Hubert, NC
Hi Jason,
Good analogy using one of my all time favorite movies.  I, too, watch it every year during the Christmas holidays. 
I truly believe that I am the very best agent for my clients in the area.  I work hard for them looking after their interest and fighting for them when necessary.  Sometimes my builders get a little upset with me but they understand I would do the same for them so it works out.  
Nov 02, 2007 11:43 PM
Jason Crouch
Austin Texas Homes, LLC - Austin, TX
Broker - Austin Texas Real Estate (512-796-7653)
CYNTHIA - It sounds like you have the right attitude for your clients.  I handle my business much the same way (looking after them, fighting for them when necessary).  Keep up the good work.  Have a terrific weekend, and thanks for taking the time to comment on this post!
Nov 03, 2007 02:33 AM
Julie Neerings~Lifting Hearts ♥ Building Dreams~
Agent Referral - Salt Lake City, UT

Jason-I'm feeling as though it's "A Wonderful Life" because I finally made it to this absolutely wonderful blog of yours. I love how your mind works.  You've turned this heartwarming movie into something that affects us in our daily lives as real estate professionals. When we open our hearts and feel what others are feeling we can make a huge difference in their lives. 

You have me going on this one.  Each new client I receive, I truly think of them as a gift. They are all wrapped beautifully with a big bow, just waiting to be untied. Some have the appearance and sound when I shake them that they can be opened quickly with excitement and some I have to hold gently and open very slowly to make sure I don't break what is inside.  But all of them I hold onto close to my heart and remember always, they are human, all with very unique situations.  

I don't know if I've told you this before, but my lender gave me the title "The Mommy Kiss it all Better Agent".  I used to laugh when she would say that, but I do tend to be on the nurturing side.  I will never change that way about me.  My clients are dear to me.  (I think I just wrote a blog in your blog-sorry!) 

Nov 03, 2007 05:47 PM
Celeste "SALLY" Cheeseman
Liberty Homes - Mililani, HI
(RA) AHWD CRS ePRO OAHU HAWAII REAL ESTATE

Oops...missed this.

As agents who care about our clients, we are an integral part of this industry, and as a whole we play a vital part in keeping the U.S. economy afloat.

I totally agree with your profound statement here and no matter what...we have the ability to keep a positive attitude and keep the market moving, to take care of our clients and their best interests...and most of all show them that we care. It is a stressful time for all...no matter what...and it is up to us as professionals to show them.....how we feel....that it's a wonderful life. A postiive attitude will carry us all.

Nov 03, 2007 06:20 PM
Jason Crouch
Austin Texas Homes, LLC - Austin, TX
Broker - Austin Texas Real Estate (512-796-7653)
JULIE - Thanks for your heartfelt and heartwarming comments.  That was simply terrific.  You could take these words of yours and create your own blog from them.  I am not surprised by your nickname.  That seems fitting for you.  Have a terrific Sunday, my friend.
Nov 04, 2007 01:41 AM
Jason Crouch
Austin Texas Homes, LLC - Austin, TX
Broker - Austin Texas Real Estate (512-796-7653)
SALLY - I knew that you would appreciate the sentiment here, since you (like me) are relentlessly optimistic.  Thanks for your great and incredibly accurate remarks.  A positive attitude can work wonders. 
Nov 04, 2007 01:42 AM
Vicente A. Martinez
Prudential Douglas Elliman Licensed Real Estate Salesperson - Woodhaven, NY
Realtor, Brooklyn - Long Island - Queens Homes
Jason awesome post. Such a different perspective!!! You have to keep them coming. I really enjoy your imaginative writing style. Keep doing what you do.
Nov 04, 2007 06:09 AM
Celeste "SALLY" Cheeseman
Liberty Homes - Mililani, HI
(RA) AHWD CRS ePRO OAHU HAWAII REAL ESTATE
Jason: Thanks.
Nov 04, 2007 07:45 AM
Jason Crouch
Austin Texas Homes, LLC - Austin, TX
Broker - Austin Texas Real Estate (512-796-7653)
VINCENT - Thanks, buddy.  I try to keep it creative.  Thanks for your terrific compliments.  Are you a subscriber to my blog?  I see your comments sometimes, but not quite as consistently as some others.  Just curious -
Nov 04, 2007 09:03 AM
Jason Crouch
Austin Texas Homes, LLC - Austin, TX
Broker - Austin Texas Real Estate (512-796-7653)
SALLY - You are very welcome.  Keep up the good work.
Nov 04, 2007 09:04 AM
Sharon Simms
Coastal Properties Group International - Christie's International - Saint Petersburg, FL
St. Petersburg FL - CRS CIPS CLHMS RSPS
In our team mission statement we talk about making a difference in our clients' lives. We truly believe that having the "right" home base can make a difference in their lives. We've fortunate to have that significance.
Nov 05, 2007 10:12 AM
Jason Crouch
Austin Texas Homes, LLC - Austin, TX
Broker - Austin Texas Real Estate (512-796-7653)
SHARON - Good for you and your team.  Keep up the good work!  I could not agree more.  We do have significance and influence beyond what we realize sometimes.  Have a terrific week, and thanks so much for your comments.
Nov 05, 2007 05:32 PM
Ginger Wilcox
Sindeo - San Francisco, CA
that is one of my favorite movies.  You are so right, our clients do need us.  I talk my clients out of doing stuff all the time.  I am honest and fair and work for their best interests.  Not all agents do this, and if they got an agent who didn't work this way, it would seriously impact their life.  Thankfully there are agents like us to make a difference. 
Nov 09, 2007 01:30 PM
Jason Crouch
Austin Texas Homes, LLC - Austin, TX
Broker - Austin Texas Real Estate (512-796-7653)

GINGER - I am not surprised that you also like this movie, and that you "get" this post.  I have talked myself out of a few sales in order to protect my clients, but I would rather do that than let them stumble blindly down the wrong path.  My the way, you have to see my latest post, as I know you will appreciate it:

He Just Smiled and Gave Me a Vegemite Sandwich

Nov 09, 2007 02:39 PM
Irene Morales Ward
REMAX Distinctive Real Estate, Inc. - Stafford, VA
Realtor - e-Pro - Northern Virginia Real Estate
Jason - Just love it!  We are definitely thinking the same!!  I work from home listening to 40's music (NO, I'm not that old).  I listen to it because I just loved the simplicity and innocence that was portrayed on screen about this time.  Capra's movies were wonderful....but nothing captures the American spirit more than this film and nothing connects me more to my clients than the message it sends.  Treat everyone with respect, help your community, and put others before yourself.  
Nov 15, 2007 05:35 AM
Jason Crouch
Austin Texas Homes, LLC - Austin, TX
Broker - Austin Texas Real Estate (512-796-7653)
IRENE - I knew you would like this post since you also love this terrific movie.  I know you aren't old.  I would imagine you are pretty close to my age.  You are correct about the music and the films from that time period.  What a great message this particular film holds.  As I mentioned, I try to watch it every Christmas.  Hopefully, my kids will watch with me this year. 
Nov 15, 2007 08:22 AM
Andrew Trevino
ADT Real Estate - Wilkes Barre, PA
Wilkes-Barre Homes For Sale

Jason,

I must have missed this in my hiatus, but great post!! I absolutely love this movie and try to see it every year. It holds special significance for me in my life because I've been George Bailey before and know exactly how he felt. I love my role as a Realtor in the lives of others and am so glad that I can make a positive impact in the lives of people who need it. Thanks for the reminder.

Nov 16, 2007 12:42 AM
Jason Crouch
Austin Texas Homes, LLC - Austin, TX
Broker - Austin Texas Real Estate (512-796-7653)
ANDREW - Thanks for your great comments.  I have also been close to being in George's shoes myself.  I am happy that you enjoyed this one - I liked the concept a lot.  Have a good weekend.
Nov 16, 2007 09:49 AM