"It's a Wonderful Life" with Jimmy Stewart and Donna Reed is probably my favorite movie of all time.  I try to watch it every Christmas season at some point.  Sometimes I get around to it, and sometimes I don't.  It always helps me to put things in perspective very quickly.  The way that I conduct myself is important, not just to my immediate friends and family, but to others that are affected by my actions, such as my clients and even those whom I come in contact with on a daily basis in any capacity.  As long as we are here, our lives have an impact.

 

 

Although sometimes the real estate market is tough, I know that my role is an important one, and so is yours.  As agents who care about our clients, we are an integral part of this industry, and as a whole we play a vital part in keeping the U.S. economy afloat.  So, what if we didn't exist at all?  This is the premise for the movie, and I thought it would be interesting to explore this idea in a blog post.  This is my 150th post on Active Rain, and what better way to commemorate this?  I thought it might open up some interesting discussions. 

 

Just in case you are among those who haven't seen "It's a Wonderful Life" (i.e. you live under a rock), in this Frank Capra film from 1946, Jimmy Stewart plays George Bailey, a regular guy who decides to end his life because of financial failure caused primarily by evil town miser Mr. Potter.  George was born and raised in Bedford Falls, and he had big dreams, but he was thwarted and finally came to the conclusion that his family would simply be better off without him. 

The townspeople all pray for George that night, and a guardian angel named Clarence is sent to help show him just how much impact his life has had.  He accomplishes this by showing him how the lives of his friends, family and acquaintances would have turned out if he had never been born.  I have yet to watch this movie and not cry with joy at the end.

As a broker here in Austin, I have often wondered whether my services were important or not.  I strive to handle my business as an actual service, meaning that I try to help my clients to make decisions that will benefit them in the long run.  Is this really as generous as it sounds?  Probably not.  I am also trying to support a family of five with my sales, so the line between service and business sometimes gets a bit blurry. 

Applying the great lessons from this movie, however, helps me to prioritize a bitImagine the following scene, with my own personal "Clarence" guiding me:

ME: Who is that woman?  Why does she look so distraught?

CLARENCE: That's Mrs. Campbell.

ME: But Mrs. Campbell sold her house and downsized.  The last time I saw her, she had an ear-to-ear smile.  This woman looks devastated.

CLARENCE: You weren't there to help her sell the house, and she ended up with an agent who didn't know how to help her.  Eventually, the bank took her home.  She was forced to move in with her grown children, and they don't like having her around. 

This is but one brief example.  Here's another:

ME: What's going on here?  Why are Jake and Sarah Sanders so unhappy?

CLARENCE: You weren't around to advise them on which builders and loan programs to stay away from, so they bought a home with Cheapo LLC.  The home is falling apart and Cheapo didn't warranty anything.  Now they desperately want to sell, but they are stuck with this overpriced lemon.  Their loan amount is too high and they can't sell. 

 

You can clearly see that as a sharp agent you have the ability not just to affect the market, but to affect the LIVES of others.  Take this responsibility seriously.  You wield some measure of authority as a licensed agent.  Although our profession has taken some hits with regard to integrity and trustworthiness, those of us who look at the big picture will continue to assist our buyers and sellers as they make hard decisions.  This concept most certainly also applies to mortgage professionals. 

So, keep in mind that although things may seem difficult at times, you are making a difference.  It really is a wonderful life. 

 

Copyright 2007   Austin Real Estate     Jason Crouch   All rights reserved

 
This post has been included in Texas Information

45 Comments on What would happen if you weren't there to help? Some food for thought

Love that movie too! Great point Jason, we all have the opportunity to make a positive impact in others lives.

11/02/2007 05:32 PM by Debbie Malone, RE/MAX, Lynchburg, Smith Mountain Lake, Real Estate Agent (RE/MAX 1st Olympic, ABR, e-PRO, ASP)


DEBBIE - Thanks!  It really is a great movie with a great message.  I appreciate you being the first to comment on this one.

11/02/2007 05:33 PM by Jason Crouch, Broker - Austin Texas Real Estate (Austin Texas Homes, LLC)


Jason, another excellent and uplifting post. Many agents forget about how important we are to the people who use our services. I just had a client that I'm working with tell me today that she needs to put off buying a place for a little while and she said that she feels guilty for wasting my time on a small sale. I told her that no sale is small and that each home no matter the price is a very important purchase for each of my clients. Realtors are in the business of helping others. It is a wonderful life that we can do this, be appreciated, make a difference, earn a living, and not have to sit around in a 9-5 office reporting to a boss, watching the clock, and doing mindless paperwork all day.

11/02/2007 05:39 PM by Brian Block -- Northern Virginia & D.C. Real Estate (RE/MAX Allegiance)


BRIAN - Thanks for your compliments on this one.  I could not agree more with you - I have been self-employed now for 11.5 years, and I can't imagine going back to working for someone else, especially if it entailed stultifyingly boring work.  I appreciate your terrific comments, my friend.

11/02/2007 05:42 PM by Jason Crouch, Broker - Austin Texas Real Estate (Austin Texas Homes, LLC)


Thanks Jason for directing me here.  I just found your post after i wrote mine.

 

thanks,

Shawna

11/02/2007 05:55 PM by Shawna Gibson (Coldwell Banker Burnet)


Jason: Wonderful Post.   A Great Pick-me-Up on a late Friday.   Thank you VERY MUCH!

11/02/2007 06:02 PM by Christine Bohn, ABR, e-Pro, GRI~Gainesville, FL Realtor® (RE/MAX Professionals, Inc.)


SHAWNA - You are welcome.  I hope you found it somewhat helpful. Have a great weekend!

11/02/2007 06:07 PM by Jason Crouch, Broker - Austin Texas Real Estate (Austin Texas Homes, LLC)


CHRISTINE - I am so glad you liked it.  I was worried that I wouldn't articulate the message well enough.  I am happy that it was helpful for you.  You're welcome!  Have a terrific weekend.

11/02/2007 06:08 PM by Jason Crouch, Broker - Austin Texas Real Estate (Austin Texas Homes, LLC)


Jason - Are you trying to give us nightmares? Life without Jason Crouch??? Another masterfully written post, Jason. Have a great weekend.

11/02/2007 06:30 PM by Tom Plant - Murrieta Real Estate Expert - Coldwell Banker Residential Brokerage (Coldwell Banker Residential Brokerage)


TOM - You made me laugh with that comment.  Thanks for your awesome compliment, buddy.  I hope you also have a great weekend.  Let's talk sometime -

11/02/2007 06:32 PM by Jason Crouch, Broker - Austin Texas Real Estate (Austin Texas Homes, LLC)


Well done Jason. I am actually very aggressive during listing presentations because I KNOW without a doubt I am the best person for the job and if I don't leave with the listing they may end up getting screwed by someone less familiar with my market area. I truly want to help them. Having this kind of attitude will really help in getting business. OK I admit, I haven't seen this movie in a long long time but will put it on my list this Christmas.

11/02/2007 06:36 PM by Bryant Tutas-Tutas Towne Realty, Inc


BRYANT - I am much the same during listing appointments, as I know that they are best-served by choosing me and no one else.  As for the movie, I would recommend watching it with a fresh eye this year if you get a chance.  Thanks so much for taking time to read and comment on this one!

11/02/2007 06:44 PM by Jason Crouch, Broker - Austin Texas Real Estate (Austin Texas Homes, LLC)


Hmmm, I sure like to think of myself as irreplaceable. Coming from the construction industry, I tend to Mother Hen my clients who want to purchase new construction and guide them through a process that isn't designed to benefit them. I suppose I do this with shady lenders, etc., as well. Now you've really got me convinced! They CAN'T live without me!

11/02/2007 07:02 PM by Portland Oregon Real Estate Broker * Jennifer Bukaty * (RE/MAX equity group, inc.)


Jason, that line is supposed to be blurry. It isn't all black or all white. We have a saying "that for a deal to be good, it has to be good for everybody."

So the more you do good for others you are also doing good for your own family.

BTW I really like Capra films,  especially the Frank Sinatra ones.

Bill Roberts

11/02/2007 07:06 PM by Bill Roberts - "Baby Boomer" Retirement Planning (Brooks and Dunphy Real Estate)


All time favorite movie for the Holidays!! I love to watch this every year as well. A great movie to cozy up on the couch and have a great reminder that Life Happens!! And, it's not so bad after all and really helps one put things into perspective! Nice post.

11/02/2007 08:22 PM by Gilbert Arizona Real Estate - Candace Robinson (HomeSmart )


Blown away, buddy.  I'll keep this short and sweet.  Jason, you are the man. 

11/02/2007 08:29 PM by Paul Slaybaugh, Scottsdale AZ Real Estate (Realty Executives)


JASON:  Obviously, I agree with this sentiment completely.  My father taught me everything that he knew about sales, and the best advice that he ever gave me was to put the customer before yourself and you'll have a customer for life.  While many others in the industry cut corners and do the wrong thing, I always strive to do the right thing.  Nice job, buddy.

11/02/2007 08:46 PM by Adam Waldman - Long Island REALTOR® (RE/MAX Best)


JENNIFER - Well, they might be able to live without you, but not happily. :-)  Thanks for commenting, my friend.  Glad you liked this post.

11/02/2007 09:10 PM by Jason Crouch, Broker - Austin Texas Real Estate (Austin Texas Homes, LLC)


BILL - You make a good point here.  Thanks for your sharp comments.  As for Capra, there aren't too many modern directors that can rival his abilities as a director.  Have a great weekend.

11/02/2007 09:12 PM by Jason Crouch, Broker - Austin Texas Real Estate (Austin Texas Homes, LLC)


CANDI - Glad you are right there with me on this movie.  Thanks for your comments!  Glad you liked the post. 

11/02/2007 09:27 PM by Jason Crouch, Broker - Austin Texas Real Estate (Austin Texas Homes, LLC)


Jason- You must have a higher purpose and that is in changing lives for the better in one way or another. You must find your way to do that, if real estate is not doing that for you, then you must find something that does, for as evolved humans, we all have an instinct to go and make the world a better place! We must find our purpose and vision, this is the day of vision. Katerina

11/02/2007 09:28 PM by Nestor & Katerina Gasset, Realtors® Wellington Florida Luxury Homes (International Properties and Investments, Inc.)


KELLY - You may be right!  Have a good one -

PAUL - If it rendered you basically speechless, this post did its job.  Thanks for a huge compliment.  That means a lot coming from you, my friend.

11/02/2007 10:23 PM by Jason Crouch, Broker - Austin Texas Real Estate (Austin Texas Homes, LLC)


ADAM - Your dad was a wise man.  It's great that he was able to teach you so much about how to properly conduct yourself in sales.  Thanks for commenting!  Have a great weekend -

11/02/2007 10:25 PM by Jason Crouch, Broker - Austin Texas Real Estate (Austin Texas Homes, LLC)


KATERINA - Yes, we all need a higher purpose.  Real estate sometimes provides this for me, but I get a lot of it from church-related outreach activities and volunteering.  Thanks for your comments - maybe we can talk this next week sometime.

11/02/2007 10:28 PM by Jason Crouch, Broker - Austin Texas Real Estate (Austin Texas Homes, LLC)


For all who don't think we make a difference in our clients lives, look at "those" agents who you dislike dealing with and imagine how their clients feel at the end of the day vs. yours...hopefully, it's a world of difference.

11/02/2007 10:46 PM by Lisa Heindel, New Orleans West Bank Real Estate (Latter & Blum Inc. Realtors)


LISA - I could not agree more with your assessment.  This is a brilliant way to look at it.  Thanks for reading, and for your comments here. 

11/02/2007 10:51 PM by Jason Crouch, Broker - Austin Texas Real Estate (Austin Texas Homes, LLC)


Hi Jason,
Good analogy using one of my all time favorite movies.  I, too, watch it every year during the Christmas holidays. 
I truly believe that I am the very best agent for my clients in the area.  I work hard for them looking after their interest and fighting for them when necessary.  Sometimes my builders get a little upset with me but they understand I would do the same for them so it works out.  

11/03/2007 06:43 AM by Cynthia Tilghman, Realtor® Onslow County NC Home Specialist (Kingsbridge Realty, Inc)


CYNTHIA - It sounds like you have the right attitude for your clients.  I handle my business much the same way (looking after them, fighting for them when necessary).  Keep up the good work.  Have a terrific weekend, and thanks for taking the time to comment on this post!

11/03/2007 09:33 AM by Jason Crouch, Broker - Austin Texas Real Estate (Austin Texas Homes, LLC)


Jason-I'm feeling as though it's "A Wonderful Life" because I finally made it to this absolutely wonderful blog of yours. I love how your mind works.  You've turned this heartwarming movie into something that affects us in our daily lives as real estate professionals. When we open our hearts and feel what others are feeling we can make a huge difference in their lives. 

You have me going on this one.  Each new client I receive, I truly think of them as a gift. They are all wrapped beautifully with a big bow, just waiting to be untied. Some have the appearance and sound when I shake them that they can be opened quickly with excitement and some I have to hold gently and open very slowly to make sure I don't break what is inside.  But all of them I hold onto close to my heart and remember always, they are human, all with very unique situations.  

I don't know if I've told you this before, but my lender gave me the title "The Mommy Kiss it all Better Agent".  I used to laugh when she would say that, but I do tend to be on the nurturing side.  I will never change that way about me.  My clients are dear to me.  (I think I just wrote a blog in your blog-sorry!) 

11/04/2007 12:47 AM by Julie Neerings~Lifting Hearts ♥ Building Dreams~Utah REALTOR® (Keller Williams Salt Lake City)


Oops...missed this.

As agents who care about our clients, we are an integral part of this industry, and as a whole we play a vital part in keeping the U.S. economy afloat.

I totally agree with your profound statement here and no matter what...we have the ability to keep a positive attitude and keep the market moving, to take care of our clients and their best interests...and most of all show them that we care. It is a stressful time for all...no matter what...and it is up to us as professionals to show them.....how we feel....that it's a wonderful life. A postiive attitude will carry us all.

11/04/2007 01:20 AM by Celeste "SALLY" Cheeseman (RA), e-PRO HAWAII Real Estate & HAWAII Relocation (Century 21 Liberty Homes -Mililani, Hawaii)


JULIE - Thanks for your heartfelt and heartwarming comments.  That was simply terrific.  You could take these words of yours and create your own blog from them.  I am not surprised by your nickname.  That seems fitting for you.  Have a terrific Sunday, my friend.

11/04/2007 09:41 AM by Jason Crouch, Broker - Austin Texas Real Estate (Austin Texas Homes, LLC)


SALLY - I knew that you would appreciate the sentiment here, since you (like me) are relentlessly optimistic.  Thanks for your great and incredibly accurate remarks.  A positive attitude can work wonders. 

11/04/2007 09:42 AM by Jason Crouch, Broker - Austin Texas Real Estate (Austin Texas Homes, LLC)


Jason awesome post. Such a different perspective!!! You have to keep them coming. I really enjoy your imaginative writing style. Keep doing what you do.

11/04/2007 02:09 PM by Vincent Martinez (Prudential Network of Homes)


VINCENT - Thanks, buddy.  I try to keep it creative.  Thanks for your terrific compliments.  Are you a subscriber to my blog?  I see your comments sometimes, but not quite as consistently as some others.  Just curious -

11/04/2007 05:03 PM by Jason Crouch, Broker - Austin Texas Real Estate (Austin Texas Homes, LLC)


In our team mission statement we talk about making a difference in our clients' lives. We truly believe that having the "right" home base can make a difference in their lives. We've fortunate to have that significance.

11/05/2007 06:12 PM by Sharon Simms St Pete Florida CRS CIPS CLHMS (RE/MAX Metro)


SHARON - Good for you and your team.  Keep up the good work!  I could not agree more.  We do have significance and influence beyond what we realize sometimes.  Have a terrific week, and thanks so much for your comments.

11/06/2007 01:32 AM by Jason Crouch, Broker - Austin Texas Real Estate (Austin Texas Homes, LLC)


that is one of my favorite movies.  You are so right, our clients do need us.  I talk my clients out of doing stuff all the time.  I am honest and fair and work for their best interests.  Not all agents do this, and if they got an agent who didn't work this way, it would seriously impact their life.  Thankfully there are agents like us to make a difference. 

11/09/2007 09:30 PM by Ginger Wilcox, Marin County Realtor (Pacific Union, Marin Real Estate)


GINGER - I am not surprised that you also like this movie, and that you "get" this post.  I have talked myself out of a few sales in order to protect my clients, but I would rather do that than let them stumble blindly down the wrong path.  My the way, you have to see my latest post, as I know you will appreciate it:

He Just Smiled and Gave Me a Vegemite Sandwich

11/09/2007 10:39 PM by Jason Crouch, Broker - Austin Texas Real Estate (Austin Texas Homes, LLC)


Jason - Just love it!  We are definitely thinking the same!!  I work from home listening to 40's music (NO, I'm not that old).  I listen to it because I just loved the simplicity and innocence that was portrayed on screen about this time.  Capra's movies were wonderful....but nothing captures the American spirit more than this film and nothing connects me more to my clients than the message it sends.  Treat everyone with respect, help your community, and put others before yourself.  

11/15/2007 01:35 PM by Irene Morales Ward, Realtor, ABR, e-Pro Northern Virginia Real Estate (REMAX Absolute)


IRENE - I knew you would like this post since you also love this terrific movie.  I know you aren't old.  I would imagine you are pretty close to my age.  You are correct about the music and the films from that time period.  What a great message this particular film holds.  As I mentioned, I try to watch it every Christmas.  Hopefully, my kids will watch with me this year. 

11/15/2007 04:22 PM by Jason Crouch, Broker - Austin Texas Real Estate (Austin Texas Homes, LLC)


Jason,

I must have missed this in my hiatus, but great post!! I absolutely love this movie and try to see it every year. It holds special significance for me in my life because I've been George Bailey before and know exactly how he felt. I love my role as a Realtor in the lives of others and am so glad that I can make a positive impact in the lives of people who need it. Thanks for the reminder.

11/16/2007 08:42 AM by Andrew Trevino Wilkes-Barre Homes For Sale (TradeMark Realtors Group)


ANDREW - Thanks for your great comments.  I have also been close to being in George's shoes myself.  I am happy that you enjoyed this one - I liked the concept a lot.  Have a good weekend.

11/16/2007 05:49 PM by Jason Crouch, Broker - Austin Texas Real Estate (Austin Texas Homes, LLC)


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Real Estate Agent: Jason Crouch, Broker -  Austin Texas Real Estate (Austin Texas Homes, LLC)
Jason Crouch, Broker - Austin Texas Real Estate
Austin, TX
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I write about humorous stories, family, things that are interesting to me, and the Austin real estate market.

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