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The Secret of Making People Like You

By
Real Estate Agent with Duffy Realty of Atlanta & Rainmaker Realty

Okay there are all kinds of theories on how to make people like you but in real estate, I think there are a few very simple principles that can definitely help.

 

1.  Be on time with phone calls and personal appointments.

2.  Don't interrupt when they are speaking.

3.  Use your voice to express highs and lows - in other words, don't sound monotone.

4.  Follow up on personal conversations with emails to reiterate what you spoke about.

5.  Leave every conversation with what is happening next.

6.  Make written timelines of what happens when.

7.  Keep everyone in the loop by copying all parties on emails.

8.  Let people talk themselves 80% more than you talk about yourself.

9.  Never tell clients about your personal problems.

10.  Be proud of them for the right to buy and sell properties.  It is an earned right after all.

11.  Do you best to figure out what they don't know that they don't know.

12.  Present yourself in a detailed manner.  This could be your materials, your appearance, your car and your contracts.

13.  Mirror and match their actions.  Look this up if you are not familiar.

14.  Smile and present that you are on fire, happy and are a great resource for them.

15.  Be grateful for every encounter that you have with every person.

16.  Remember that the goal is to pierce their sphere of influence, so make memorable experiences for them.

Posted by

Rhonda Duffy

Duffy Realty of Atlanta

678-366-7846

#6 Ranked Agent in U.S. for Sold Properties, #10 Ranked Agent in U.S. for Listing Portfolio, #1 Ranked Agent in Georgia, 8 years in a row for Sold Properties.

John Souerbry
Cordon Real Estate - Fairfield, CA
Homes, Land & Investments

Fantastic list!

Nov 13, 2011 03:06 AM
Jenifer Lower
Bozeman Montana Real Estate .net - Bozeman, MT
Your Dream. Our Passion.

This is great!  There are some tips I can incorporate, I appreciate the suggestions.

Nov 13, 2011 03:10 AM
Christine Cumming SeaRealEstate.com
Real Estate Portfolio Acquisition - Santa Cruz, CA
California Real Estate and Business 831.588.7767

Wow, some great reminders here.  I printed this and keep it on my desk

Nov 13, 2011 03:13 AM
Charlie Dresen
The Group, Inc - Steamboat Springs, CO
Steamboat Springs, CO e-Pro

Awesome list...and only one addition - no texting, email-checking or answering the phone when you are meeting with clients or anyone for that matter - put the phone off and/or away and be present. Thanks again for the great list - regardless of your profession, these will apply!

Nov 13, 2011 03:32 AM
Rhonda Duffy
Duffy Realty of Atlanta & Rainmaker Realty - Milton, GA
#1 Retail Listing Agent in the U.S.

I agree Charlie - add that to the list for sure!

Nov 13, 2011 03:36 AM
Rhonda Duffy
Duffy Realty of Atlanta & Rainmaker Realty - Milton, GA
#1 Retail Listing Agent in the U.S.

I think I will write more about each of those points in future blog posts.  I know my own agents need to be thinking about it more because it is hard once you get your kicked knocked out by buyers a few times.

Nov 13, 2011 03:51 AM
Lisa Wetzel
RE/MAX Realty Affiliates - Carson City, NV
CDPE, SFR carsonvalleyland.com

Rhonda ... Great advice in a very clear and succinct post!  Great Advice for us all!  Nice job!

 

Nov 13, 2011 04:06 AM
Anonymous
Kim Randall

Love the list! 

Nov 13, 2011 02:58 PM
#8