Okay there are all kinds of theories on how to make people like you but in real estate, I think there are a few very simple principles that can definitely help.
1. Be on time with phone calls and personal appointments.
2. Don't interrupt when they are speaking.
3. Use your voice to express highs and lows - in other words, don't sound monotone.
4. Follow up on personal conversations with emails to reiterate what you spoke about.
5. Leave every conversation with what is happening next.
6. Make written timelines of what happens when.
7. Keep everyone in the loop by copying all parties on emails.
8. Let people talk themselves 80% more than you talk about yourself.
9. Never tell clients about your personal problems.
10. Be proud of them for the right to buy and sell properties. It is an earned right after all.
11. Do you best to figure out what they don't know that they don't know.
12. Present yourself in a detailed manner. This could be your materials, your appearance, your car and your contracts.
13. Mirror and match their actions. Look this up if you are not familiar.
14. Smile and present that you are on fire, happy and are a great resource for them.
15. Be grateful for every encounter that you have with every person.
16. Remember that the goal is to pierce their sphere of influence, so make memorable experiences for them.
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