A home owner in Winter Haven, FL got in touch with me a few months ago about short selling his rental property. We discussed the process and what I could do to help, what he could do to help himself etc. He decided to go ahead and proceed and list it. So I sent over the short sale listing package for him to fill out and return. Then I didn’t hear back from him for a few days so I called...nothing, left a voicemail. I called a couple times for the next few weeks and couldn’t get in touch with him.
Then finally he calls me out of the blue to tell me he’s sorry he never got the package back to me. The home has now been foreclosed on. He and his wife are very upset. He wanted to know if there is anything that I can do to help. No, unfortunately there isn’t. If the package had been returned earlier I may have been able to help, but as it is, it’s too late. So we parted ways on good terms.
Then about a week ago the same seller calls me and tells me he is in the same situation with his residence and would like my help with a short sale of that home. This time I can probably help him out. I told him about Bank of America’s new Florida Enhanced Short Sale Relocation Assistance Program and asked him to call the lender to make sure his loan qualifies.
Less than an hour later I received an email from Bank of America (good job BOA!) letting me know that his loan qualifies and they need me to upload a 3rd party letter of authorization into Equator. We were off and running. This seller has a very strong chance of receiving between $5,000-$20,000 in cash at closing. Great news for everyone. I wrote up the LOA and sent it over to the seller to sign and send back.
Then, again, I didn’t hear from him for 4 days. I wrote emails and left messages that I only had a limited time to get this in the system and get the short sale initiated in Equator before he no longer qualified for the program. The short sale has to be initiated before November 30, 2011 to qualify.
He called me back to tell me that his wife just won’t send the paperwork back from work and he doesn’t have time to do it himself. So he’s decided to just let the home be foreclosed on. With a possible $20,000 on the line he decided it wasn’t worth the trouble of stopping by Staples or Office Depot and sending a quick fax.
I guess the old saying is true: You can lead a horse to water, but you can't make him drink...
Image Courtesy of SouthernAnts at Flickr
12 Comments on You Can Lead A Horse To Water, But You Can't Make Him Drink
Well, you did everything you could. His mindset is crazy and is he lazy or what!!
You just can't help some people. Maybe they thought it was just too much hassle. You never know about people. It sounds like you have some of your time invested on this dry run. Of course, dry runs don't put the food on your table. Good luck with the next one.
Rick
"Your Texas Connection"
Nate, Ren has a saying for this type of behavior.....this just isn't a rational decision being made at all.
Hi Nathan - This isn't really unusual behavior - we see it a lot in many different situations, and I guess that's why the saying exists. It's just always a bit jarring when it happens, because it just doesn't make a lot of sense. But at least you gave it your best shot.
Nate - WOW!!! I'm sorry but this is not a case of "leading a horse to water to drink" but rather a case of "you just can't fix stupid"!!! Oh and here's another one, "this guy is his own worst enemy"!
Nate, I think that by the time they are facing foreclosure, many people have just given up. They are under so much stress - both emotional and financial - that they would rather just walk away than have to fight for a minute more. No matter how much you could help them, for some people it's just too late.
Wow. Wow. Wow. That is terrible. Absolutely terrible. Sorry to hear about this one man.
Margaret, I can't understand the mindset at all. I'm a big believer in giving people the motivation to do what they need to do. If 20k doesn't motivate you then I don't know what will.
Rick, Luckily for me, I didn't get too far into so I didn't lose a whole bunch of anything except some sanity.
BLiz, I like that one. haha
Dick, you've got it right. I can sleep at night knowing I tried to help the best I could.
Donne, All three apply don't they. LOL What can you do...
Lisa, That's well said. In this case I think you have hit the head on the nail. I try to make it as easy for folks as I can because I know they are under pressure. But you can't help those who won't help themselves.
Jared, Win some, lose some. Thanks for stopping by dude.
Nate - I see this happen a lot. People disappear who really *need* to do short sales. I have no clue what they are doing. Or thinking. We stand by "at the ready", but as you say, you can show them the way, but they have to walk it. It's frustrating.
That's just nuts. I guess they have just given up :-(
Amazing I know. Sometimes you just have to wonder what does motivate someone? $20K would motivate me. I took a short sale listing where they were practically begging me to help, listed it, got an offer, they signed the offer then went underground before I could get everything I needed. Finally they called and canceled the whole deal. Frustrating.
Nate, you could try beating them over the head!
I hope your Thanksgiving Day is filled with blessings and happiness.