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Layaway... A good thing or a bad thing?

By
Services for Real Estate Pros with Marte Cliff Copywriting

Stores like K-Mart and Sears (and probably many others) are offering "Layaway" programs for their customers so they can take advantage of pre-Christmas sales.

They started promoting this a few weeks ago - and TV ads are showing happy customers pushing full carts of merchandise toward the custonmer service counter.

It appears that they offer up to 8 weeks of layaway for a fee of $5. Customers must make a 10% down payment, pay the layaway fee, and then make payments every two weeks. If they're late by 7 days, the merchandise goes back on the shelf and their money is returned - minus a re-stock fee of (I think) 10%.

Senator Charles Schumer of New York thinks this is a terrible program - out to take money from those who can least afford it. He compares it to the "usury" of outrageous credit card interest rates. He's trying to get store layaways under some kind of government control so they can put a stop to taking advantage of low income shoppers.

My personal opinion is that he's mistaken.

Whether this is outrageous "interest" depends upon the dollar amount of merchandise laid away. (Yes, I did the math.)

But regardless, the layaway program requires that the purchaser actually pays for the merchandise before they get it. And they have to believe that they'll have the money within the specified time limit.

In contrast, they could put those charges on a credit card and pay minimum payments. You know some will, and they'll still owe almost the entire amount by this time next year. A $200 purchase at 14.99% interest will have cost much more than the $5 layaway fee.

Meanwhile, the toys will have been broken or forgotten or the clothes worn out or discarded.

I think the layaway programs will be a good thing for a lot of people.

What do you think?

Comments (14)

Yvonne Van Camp REALTOR
To Buy and Sell Real Estate, see me at Southwest Missouri Realty - Springfield, MO
"Home"work, I have the Answers!

   In the end, my wish is for everyone to be a saavy shopper.   I think layaway is an optition that is  very attractive to many and the fee of $5.00 is a service that ensure your item is there for you.   

Nov 25, 2011 12:00 PM
Vickie Nagy
Coldwell Banker Residential Real Estate - Palm Springs, CA
Vickie Jean the Palm Springs Condo Queen

Layaway was big when my children were young. Everybody did it! Now I think that it's actually better than racking up charge card debt.

Nov 25, 2011 12:01 PM
Debbie Laity
Cedaredge Land Company - Cedaredge, CO
Your Real Estate Resource for Delta County, CO

I use to use layaway, and I think it's handy for some people. Although the layaway fee detracts a bit from the savings of the sales.

Nov 25, 2011 12:04 PM
Amy Robinson
London Pierce Real Estate - Scottsdale, AZ
Realtor, Scottsdale Arizona Homes For Sale

I think layaway is a great idea and is a great thing for many people.  I recently heard that Toys r us does layaway which helps in early christmas shopping and getting what you want before its gone. It also helps hide all the gifts from the kids verses bringing it home.  Its a great idea.

Nov 25, 2011 12:17 PM
Charles Stallions Real Estate Services
Charles Stallions Real Estate Services Inc - Gulf Breeze, FL
Buyers Agent 800-309-3414 Pace and Gulf Breeze,Fl.

For the rich like Schumer I guess Lay a way is a bad thing the $5 is probably for the storage or service itself. When I was grown up we probably wouldn't have gotten any good stuff because we couldn't buy it all at one time and it would have been sold. Schumer needs to look at the crime of the defict.

Nov 25, 2011 12:17 PM
Marge Piwowarski
Phoenix AZ Horse Property - Phoenix, AZ
Phoenix AZ Horse Property, LLC

Lay away was what people did long ago when there was no such thing as credit cards.  It remains a viable purchase method for many and Schumer should worry about real issues confronting the country.

Nov 25, 2011 12:43 PM
William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

The layawa program makes people pay for the goods nad not charge so much.  Yes, they may not spend as much, but without the credit card debt they and us are in much better shape.

Nov 25, 2011 12:49 PM
Marte Cliff
Marte Cliff Copywriting - Priest River, ID
Your real estate writer

Yvonne - Yes. I don't think the $5 fee is excessive unless the purchase is very small.

Vickie - That's what I think. Credit card debt can haunt you for years, but with layaway you either do it or you don't. It used to be a popular thing here too... I never did it, but I remember hearing friends say that they had put something on Lay Away.

I think there's a whole different psychology going on when you have an item on layaway and can hardly wait to retrieve it than when you've put it on a credit card and dread paying the  bill.

Debbie - I guess that depends on the ticket price - and how much you saved by putting dibs on an item while it was on sale. If you're saving $50, the $5 isn't much.

Amy - I hadn't thought about it from the standpoint of hiding the gifts, but I can see it.

Joyce and Marge - I agree. Our people in Congress have a lot more important issues to address.

William - Exactly. If we looked hard enough, we might find that Schumer's real issue is that lay away takes profits from credit card companies. I'm SURE they don't like the idea.

 

Nov 25, 2011 02:37 PM
Diana Zaccaro Broker Associate
ZOOM Realty Group - Cocoa Beach, FL
"The Accidental Blogger" Cocoa Beach, Florida

When I was growing up, credit cards did not exist. Layaway was the most popular way to shop except for expensive items like appliances which offered 90 days same as cash. Both were great budgeting tools for people with large families. Our family used both regularly until credit cards became common place and those options pretty much disappeared. I'm glad to hear that layaway is making a comeback.

Why is it that people will shop via catalog or online and pay "shipping and handling" fees without a second thought but object to something like a nominal $5 service charge on layaway...

 

Nov 25, 2011 02:52 PM
Debbie Gartner
The Flooring Girl - White Plains, NY
The Flooring Girl & Blog Stylist -Dynamo Marketers

Oh Marte - I don't know.  I'm kind of mixed.  I mean I wouldn't go so far as to call it usury and I think it's a smart selling strategy.  But it does appeal to those who have the most financial difficulty and some will "default." It kind of reminds me of the lottery - the odds are stacked up against you and those poor/needy tend to spend the most and therefore lose the most, so part of me feels that collectively we are setting people up for failure.

that being said, it's a wonderful option for those responsible with their money and as you said a better option vs. the expensive fees on credit cards if they are not paying their bills on time.

Nov 25, 2011 11:10 PM
Chris Ann Cleland
Long and Foster Real Estate - Gainesville, VA
Associate Broker, Bristow, VA

And a lot of stores do layaway free.  I think it's a great idea.  Walking out of a store with the item paid for is such a great feeling.  The money somone would pay for it on a credit card would make you sick. 

Nov 26, 2011 03:09 AM
Marte Cliff
Marte Cliff Copywriting - Priest River, ID
Your real estate writer

Diana - That is a comparison to ponder.

For some of us, paying shipping is less expensive than driving to a store. With the exception of groceries, we don't really have any shopping choices in our small town, so it's a good hour's drive. Most of the time, I just keep a list and make a full day of it when we go. (Yes, it's exhausting!)

I remember the first credit card I ever saw. It was for "The Crescent." That was the "nice" store in downtown Spokane and my Grandmother had a charge card. It was about 1/3 the size of today's credit cards, but thicker, because it was metal. It lived in a little leather case in her purse, and sometimes she'd give it to me and send me off to buy something for her. (That was back when it was still safe for kids to take the bus downtown alone and stores let kids use Grandmother's credit card.)

Debbie - Yes, those who default will lose money. I looked at some of the programs and think it's $10 that they're gambling.

Of course, the best option would be to start saving early in the year and simply pay cash when Christmas rolls around. You're probably not old enough to remember when banks had Christmas savings accounts.

Chris Ann - Yes - paying months later for something you've forgotten about isn't fun. I haven't seen ads for stores offering layaway for free, but I think it's a great service - and a wise marketing tool.

Nov 26, 2011 06:14 AM
Marte Cliff
Marte Cliff Copywriting - Priest River, ID
Your real estate writer

Another senator has jumped on the bandwagon with this: http://www.theday.com/article/20111126/NWS12/311269938/1069/rss/Blumenthal-calls-some-layaway-fees-the-equivalent-of-%27usury%27

Both Senators are treating consumers as if they were small children, unable to do the math. Yes, $5 is a lot if you're laying away purchases under $100.

Both Senators are promoting the use of credit cards rather than layaway... smells a little like they're trying to pacify the big banks.

Nov 26, 2011 06:21 AM
Diana Zaccaro Broker Associate
ZOOM Realty Group - Cocoa Beach, FL
"The Accidental Blogger" Cocoa Beach, Florida

Marte - I do a fair amount of online shopping myself and use places that offer free shipping as much as possible. We are in a small resort town on the beach so convenience is important to me. I've done my share of driving an hour (or more) trying to pack all my shopping into one day and you're right, it is exhausting.

My comparison about shipping costs was aimed at the bozos Senators who started this. Would people be better off shopping online or catalog with a credit card and paying shipping charges (possibly twice if the item had to be returned or exchanged). The Senators don't seem to realize that not everyone has a credit card and for some people, layaway is the only option available to them. As mentioned in #5 and #6, there are far more important issues in our country that need attention. 

I also remember the Christmas Club savings accounts - wonder if they will come back next? My mother had a charge card for Kaufman's, the "nice" store in town and sometimes she would send me to town to buy something for her with it...and yes, I took the bus alone and the store let me use the card with no questions asked...

 

 

Nov 26, 2011 09:56 AM