Special offer

How about something useful?

By
Real Estate Agent with Keller Williams Realty 0575737

In the area of direct mail or e-newsletters received from REALTORs I sometimes marvel at the amount of "non-real estate" related items they are composed of. I often see recipes, information about the local balloon fest, community events, etc. I don't mind this information but I would think that coming from a real estate professional who is the supposed "expert" in the local area that some of the topics would be from that perspective. The worst direct mail pieces that take about a nanosecond to hit the trash can are the ones with the enlarged photo of the REALTOR and say they work your area and please call them when you are ready to buy or sell. Granted, it satisfies the consistency of the face in front of you. If you get enough of this junk mail that might be true, but I think my trash can is more familiar with them than I.

In web marketing, and I suppose it could apply to print as well, there is a concept called "stickiness." Give something of value, or even remotely meaningful, and people will be more likely to read it, perhaps not toss it, and MAYBE even remember the REALTOR.

Some meaningful things to include in these post cards or e-newletters:

  • a few sample homes that have sold recently in the area and their prices
  • line charts showing trends of days on market or average price over time
  • bar charts comparing year over year by month of number of houses sold in an area or by zip
  • home maintenance tips like winterizing your home or home remodeling ideas
  • an article reinforcing why it is always a good time to buy or sell a home
  • an article on the pitfalls of selling your home yourself and without the assistance of a REALTOR
  • links to real estate web sites with a brief description of each that may be helpful to the public

There are many ideas beyond these. The general public appreciates helpful people and the REALTOR that does MORE than just tell you how to make chocolate chip cookies laced with cinnamon for the winter months gets my vote every time!

Ricky Bruni
Keller Williams Realty - Birmingham, AL
I agree...news from a Realtor should be pertinent to real estate, but I guess some fluff is OK.
Nov 05, 2007 08:25 AM
Lania DeMers
Rocky Mountain Realty Co. - Colorado Springs, CO
Broker, Rocky Mountain Realty Co.

Well Gary, (Joan and Ricky), All work and no play...in case you all haven't noticed, much of the job we do as real estate professionals pertains to maintaining the personal relationship. That would mean charts and graphs don't always cut it.

When people market their homes...do you recommend lighting a cinnamon apple candle or sticking a demographic chart on the entry closet door with a giant amortization magnet? Don't be ridiculous! If you have nothing to speak to your clients about but real estate...you'll be out of their thoughts at every occasion that is not real estate related. The final result to that is that you will eventually be out of their thoughts and minds forever. Someone will take your place. Someone that remembers that Mrs. Seller likes to bake and Mr. Seller loves the football schedule and that the Seller Jr.'s are involved in the local holiday light parade each year...

But thanks for inspiring my next post!!! It'll be fluff, so you may not want to read it, though. :-)

Nov 05, 2007 08:37 AM
Don Stern
Realty Executives South Louisiana - Baton Rouge, LA
Greater Baton Rouge Real Estate

Thanks for the post.  I'm hopeful that it will generate a discussion with people expressing both points of view.  While I haven't used "recipe card" strategies yet, I not convinced that they wouldn't contribute to name awareness.  Calendars, refrigerator magnets and the like also fall in to the non-real estate related category but are in wide use by top producers.  Many commercials we see on TV have little to do with the function of the product being promoted but, obviously, the marketing guru's believe it to be effective.  It could be that repetitive exposure regardless of content is the way to go.  Anyone care to weigh in?

Nov 05, 2007 08:39 AM
Gary Woltal
Keller Williams Realty - Flower Mound, TX
Assoc. Broker Realtor SFR Dallas Ft. Worth

Lania, You are so unlike me as a relationship builder. Give me a chart over a cinnamon candle any day. Most real estate agents say women buy homes. My wife couldn't care less about the final decision and I had the primary role in buying the house. So it's different for different people I guess. A calendar magnet is ok but the demographic information to me is downright exciting stuff!

Nov 05, 2007 08:44 AM
Rosario Lewis
DDR Realty - Newburgh, NY
GRI, SRES - DDR Realty - Orange County, NY
One man's yawn is another man's, "Yahooo!" It just goes to prove that if you want to attract the attention of a variety of people, send a variety of info.
Nov 05, 2007 10:57 AM
Gary Woltal
Keller Williams Realty - Flower Mound, TX
Assoc. Broker Realtor SFR Dallas Ft. Worth
Rosario, I've heard different strokes for different folks, but your phrase is much more "colorful." Very cool!!
Nov 05, 2007 11:19 AM
Brian Hoots
Real Living Speckman Realty, Inc. - Bourbonnais, IL
Gary, great post.  I agree we should stick to describing how we can help them find or sell a home.
Nov 05, 2007 11:34 AM
South Austin Real Estate Blog
Sky Realty South Austin - Austin, TX
In defense of Recipe Cards, its the card that MS/MRS/MISS HOMEOWNER keeps .. if she is a baker, year after year after year, so it is something of value.  as Rosario said, variety, its the spice of life.  :) 
Nov 05, 2007 11:36 AM
Gary Woltal
Keller Williams Realty - Flower Mound, TX
Assoc. Broker Realtor SFR Dallas Ft. Worth
In defense of recipe cards I confess that I do like cookies!! Heck I even like cakes. Maybe I should write a post about what is the most "worthless" piece of relationship reminder marketing any of us have ever gotten? There's so much variety out there. The "best" one I ever received was Christmas music on a CD. I must have played that music for a month!!
Nov 05, 2007 11:46 AM
South Austin Real Estate Blog
Sky Realty South Austin - Austin, TX
lolololol...  worthless indeed :))   smiling .. no outright lmao 
Nov 05, 2007 12:19 PM
Kay Frenzer-Zeeh
Buzz Marketing Pros - Chandler, AZ
Real Estate SEO

Gail, I admit to looking forward to and saving those recipe cards!

Gary, hope you don't mind a shameless plug - stop by my site for real estate postcards.  

Nov 05, 2007 12:33 PM
Gary Woltal
Keller Williams Realty - Flower Mound, TX
Assoc. Broker Realtor SFR Dallas Ft. Worth
I think if I got a recipe card from all the agents farming my neighborhood I'd have my Thanksgiving meal already taken care of. Maybe, you know, agents are hungry! Thanks for the direct mail site Kay.
Nov 05, 2007 01:17 PM
Leigh Bates
Atlantic & Pacific Real Estate - Flower Mound, TX
The Trinity Group

I agree with you for sure, and don't waste my money sending out "recipe cards, football schedules, etc." HOWEVER, I do think that some fluff is good - If it's all real estate, it could certainly bore certain people, so we do a newsletter with a mixture of stats, featured homes, community profiles, and something seasonal.

 

Nov 05, 2007 03:49 PM
Esko Kiuru
Bethesda, MD

Gary,

Useful is the word, with a capital U. You see a lot of newsletters, email and snail mail ones, that are attractive in many ways, but lack any valuable information for most of the recipients. That's good money totally wasted.

Nov 05, 2007 04:05 PM
Gary Woltal
Keller Williams Realty - Flower Mound, TX
Assoc. Broker Realtor SFR Dallas Ft. Worth
Yes Esko and Leigh, besides the point of ongoing relationship building, you want your marketing piece to be a good investment of your money. That's why something useful together with stickiness (non-real estate offer) probably is the best way to go!
Nov 06, 2007 12:14 AM
Paul Moye
Benchmark Realty - Franklin, TN
Broker, GRI, SRES
Grocery Lists mailed out with a newletter about the community are a big plus. It is fun going to Publix and seeing folks from our neighborhood using a list with my info on the top...Peopel spaek to me whom I never met before..downside, don't run to the store unshaven in your yard working clothes
Nov 06, 2007 12:58 AM
Gary Woltal
Keller Williams Realty - Flower Mound, TX
Assoc. Broker Realtor SFR Dallas Ft. Worth
Paul, grocery lists are a wonderful idea. Who can't use an extra scratch pad around the house or for use when shopping? That one definitely has some "stickiness."
Nov 06, 2007 01:21 AM
Tanya Busch
The Maine Real Estate Network - Auburn, ME
Maine Real Estate
I have to agree.  The only "junk" mail my family keeps are the ones that come with notepads.  Everytime I see a Realtor marketing piece, without something Real Estate orientated I have to wonder if they are trying to get me to like them or think of them as an expert.  When people go to sell their homes, they want an expert, not a friend.
Nov 06, 2007 02:39 AM
Gary Woltal
Keller Williams Realty - Flower Mound, TX
Assoc. Broker Realtor SFR Dallas Ft. Worth
Tanya, I think that is what the debate is coming down to. Is a REALTOR a friend or and expert? In some cases, surely both. But not always.
Nov 06, 2007 03:13 AM
Judy Greenberg
Compass - Long Grove, IL
Compass- Long Grove -Buffalo Grove
I also like to send out materials that are useful.  Actually my best idea was a delivery list of all the fast food places in the area.  When someone moves into town, they only know about the Dominos pizza place.  This way I'm sending out something useful to the newcomers in town. 
Nov 06, 2007 03:35 PM