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Ladies...do you ask questions when you don't mean too? (ok..maybe some of you guys too)

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Real Estate Agent with Premiere Property Group,LLC Portland Metro & Suburbs Oregon

question MarkLadies...do you ask questions when you don't mean too? (ok..maybe some of you guys too)

Years ago, I learned something about myself when I was doing script practice. We were going around the table, each taking a turn at running some "lines" back and forth. I've never been too comfy doing this to be honest...and have often felt that I fumble verbally a bit when many eyes are on me....but this was something I needed to push through. So..when it was my turn and I was going through the script..trying to put my own "spin" on it so it didn't come off like...well, a script, the agent that was running the class stopped me after my first sentence and gave me some very valuable advice.

 He told me to watch my tone as I finished the sentence...that I was raising my voice up an octave and making it sound like I was either asking a question (which I wasn't) or sounding unsure of myself (ok..so maybe I was at the time). He went on to say that many woman do this.  I can honestly say I never heard myself do this...until after he brought it to my attention. Then I heard other woman do this as they spoke and thought...OMG, he was right! 

 Today I was reminded of this when a woman did this. I know she was very competent with her job, but this does come across like she is unsure...not a comforting feeling for me.

Oh, I've heard men do this as well over the last couple of years...but it's predominantly woman that do this. I don't know about you, but the last thing I want when working with a client was to sound like I was unsure of myself when I wasn't just by a raise of the voice.

 

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Knowledgeable, Approachable, Service Oriented

Cindy Westfall ABR,GRI

Premiere Property Group,LLC

5000 Meadows Rd., Ste. 150, Lake Oswego, OR 97035

Cell: 503-819-5241      

E-Mail: cindy@cindywestfall.com

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 Cynthia Westfall is licensed in Oregon State

 

Mary Stewart
HomeTrust Real Estate, LLC, Homes for Everyone - Wilsonville, OR
Wilsonville and Surrounding Portland Metro Areas

Hi Cindy,

I am with you on the dreaded recordings of our voices.  Many times I have heard my voice, and I swear that it is not me. I am going to pay more attention and see if I end on high notes, I don't really know.  I think you have now opened a can of worms so-to-speak, a good can of worms though.  Thanks.

Dec 06, 2011 03:14 AM
CHRIS HAYNES
Peoples Home Equity Inc. - Mount Juliet, TN
The Mortgage Man

I'm Ron Burgandy??

I hope someone on here will catch that quote..

Dec 06, 2011 03:16 AM
Cindy Westfall
Premiere Property Group,LLC Portland Metro & Suburbs Oregon - Tualatin, OR
ABR,GRI Your Tualatin & Portland Metro Real Estate

Hi Cheryl, Almost all of our Prudential NW Property offices have this once a week..and is manatory for new agents as part of sales skills.

Hi Jennifer, I find it very interesting about it coming across in writing as well. I'll have to take a closer look to see if I do this as well. Good that you picked it up though from the responses you were getting and asked for feedback.

Hi Barb, I have always been told that I come across as strong....so was at first take back when this agent pointed it out to me that my voice did this. It was though a really good gift that he gave me and I really did appreciated him telling me this. All it really takes it for you and another person to role play scripts and record yourself like Susan suggested.

Dec 06, 2011 03:18 AM
Sandy Acevedo
951-290-8588 - Chino Hills, CA
RE/MAX Masters, Inland Empire Homes for Sale

Yes, I have heard this too from young teens, usually. It is annoying to me because it is like they are always asking a question. Kudos to you on learning about the problem and seeking to fix it.

Dec 06, 2011 03:36 AM
Ann Cordes
Century 21 Randall Morris and Associates, Waco - Waco, TX
Home Ownership is Not a Distant Dream

A couple of years ago when I was at Keller Williams, they had a series of conference call classes called "Language of Sales" which was all about voice tone and inflection. The teacher said to deepen your voice on important words like "If you list with ME ..."

I found it very interesting.

Dec 06, 2011 04:35 AM
Justin Dibbs
Fairway Independent Mortgage - Ashburn, VA
Mortgage Advisor

I was lucky to be coached on a lot of that stuff early on in my sales career.  Good luck on yor quest to improve!

Dec 06, 2011 04:37 AM
Donna Harris
Donna Homes, powered by JPAR - TexasRealEstateMediationServices.com - Austin, TX
Realtor,Mediator,Ombudsman,Property Tax Arbitrator

I thought we were supposed to ask questions as it gets them to open up and talk some more,  no?

Dec 06, 2011 04:53 AM
Brian Rugg
Rugg Realty LLC Sun City Texas 512-818-6700 - Georgetown, TX
Sun City TX Real Estate - Georgetown, TX Real Est

Hello Cindy:

Learning about these little idiosyncrasies and then doing something about them can really help us all.

Dec 06, 2011 04:54 AM
Elizabeth Weintraub Sacramento Broker
Elizabeth Anne Weintraub, Broker - Sacramento, CA
Put 40 years of experience to work for you

It's the kids who encourage this -- sort of Valley Girl speak. High school kids. OMG my BFF crap.

You kids get offa my lawn.

Dec 06, 2011 05:02 AM
Carmela Jacobs
Carmela Realty - Westlake Village, CA
Ventura Co., Los Angeles Co., CA, & Global Realtor

Cindy,

Thanks for sharing, you know I haven't noticed in myself but I have noticed it in others.  I'll pay more attention to myself and see if I do it as well.   

Dec 06, 2011 06:43 AM
Bill Gillhespy
16 Sunview Blvd - Fort Myers Beach, FL
Fort Myers Beach Realtor, Fort Myers Beach Agent - Homes & Condos

Hi Cindy,  I think I know what you're referring to and hear it often from women.  I pointed it out to my daughter and she said many of her friends also do it !

Dec 06, 2011 07:40 AM
Cindy Westfall
Premiere Property Group,LLC Portland Metro & Suburbs Oregon - Tualatin, OR
ABR,GRI Your Tualatin & Portland Metro Real Estate

Hi Judi, I hear that all the time as well. I think most use it to make sure the other person "gets" or is hearing what is said...but it often sends that message that the person has a choice when in most cases as with children it's not so. Now I'm going to see if I say that as well!

Hi Margaret, It was valuable advice given and I'm glad he mentioned it to me years ago.

Hi Richard, There is so much to tone and body language...and as Jennifer mentioned above...in writing as well that so often we are saying/writing one thing and others are hearing or reading something else completely.

Hi Brian, I wonder where we get this from? Most of us are unaware that we do it until someone brings it to our attention. I'm thinking like any speech pattern learned, it's emulating the ones closest to us.

Hi Gary, try taping yourself in a conversation and see if you hear it. I know I'm more in tune to it since it was brought to my attention years ago.

 

Dec 06, 2011 09:20 AM
Michelle Francis
Tim Francis Realty LLC - Atlanta, GA
Realtor, Buckhead Atlanta Homes for Sale & Lease

Cindy, 

I am guilty of this too.  A nice boss told me this about 20 years ago.  He asked if I realized when I raised my voice as the sentence went on that it came out sounding more like a question.  Great info and advice.  Easier to fix if you realize it exists.

All the best, Michelle

Dec 06, 2011 09:54 AM
Cindy Westfall
Premiere Property Group,LLC Portland Metro & Suburbs Oregon - Tualatin, OR
ABR,GRI Your Tualatin & Portland Metro Real Estate

Hi Joy, You're very welcome!

Hi Cyndi, I used to say "ya know" quite frequently....you're right, we don't hear it ourselves, and sometimes we say things a lot that make us sound silly! Thanks to good friends and those brave enough to tell us these things.

Hi Michael, You're very welcome..figure it helped me a while back..so why not pass it along!

Hi Mark, My hubby is like that to an extent..used to kinda the "short hand" way of getting things done and can come off gruff at times when I know he's far from it.

Hi Kathy, so true..and well said!

Dec 06, 2011 10:00 AM
Cindy Westfall
Premiere Property Group,LLC Portland Metro & Suburbs Oregon - Tualatin, OR
ABR,GRI Your Tualatin & Portland Metro Real Estate

Hi Barbara, I'm just glad someone didn't shy away from pointing it out to me years ago!

Hey Kat, and if it ends on a high note...in can make the listener think your asking a question instead of making a statement of fact.

Hi Jared, Let us know how it went!

Hi Richie, if said inquisitively, you're right, it can draw the listener in, but when one is making a statement and ending with the voice going higher...it can sound like the speaker is unsure. In our business, that wouldn't be good..well..in any business for that matter.

Hi Jill...LOL, no cure for the fast talking...well..wait a second...move to the South or Texas..or just anywhere out of NY and your speech will automatically slow down. I go back east and wow...everyone talks so fast now!

Hi Mary, I've heard you talk, and don't remember you doing it..so think you're in the clear. You have a lovely voice!

Dec 06, 2011 01:19 PM
Cindy Westfall
Premiere Property Group,LLC Portland Metro & Suburbs Oregon - Tualatin, OR
ABR,GRI Your Tualatin & Portland Metro Real Estate

Hi Chris Haynes?? Exactly! http://youtu.be/KmDgl-Y-kiU

Hi Sandy, I hear it lots in young girls as well and hope it's something they grow out of. We need lots of self confident young woman out there!

Hi Ann, Hmmm..I've not heard that, but will try it! I'll have to practice it first though!

Hi Justin, Oh boy...there is always some improvement to be done!

Hi Donna, Open ended questions are great and they do get people to talk about their wants and needs. This is more when you're making a statement...but your voice goes up at the end of the sentence making it seem like you're unsure of your statement..or asking a question.

Hi Brian, as some mentioned, often times we don't even realize we do them until someone points them out to us.

Hi Elizabeth, LOL...and gag me with a spoon. They are obviously copying the speech of someone they admire..sad.

Hi Carmela, the good thing is that you do hear it in others..so you probably don't do it. PS: Welcome to AR!

Hi Bill, good for you for pointing it out to your daughter now..so she can correct it. Well done!

Hi Michelle, sounds like you had a great boss and one that truly gave you some good constructive advice! I was lucky as well..I'd probably still be asking questions when making statements!

Dec 06, 2011 01:34 PM
CHRIS HAYNES
Peoples Home Equity Inc. - Mount Juliet, TN
The Mortgage Man

Nice Cindy!  I'm glad you got the joke!

Dec 07, 2011 05:06 AM
Cindy Westfall
Premiere Property Group,LLC Portland Metro & Suburbs Oregon - Tualatin, OR
ABR,GRI Your Tualatin & Portland Metro Real Estate

Hi Chris...ok, I'll admit that I had to google it..but it was exactly the tone I was talking about..but Will Farrell did it with humor.

Dec 07, 2011 05:20 AM
Larry & Jacque Ficek
Alaska Dream Makers - Wasilla, AK
Realtors - Wasilla Alaska

Hey there Cindy, when I hear this style of speech, it reminds me of the old Password game show and I have to keep from snickering. My sisters and I used to play the game along with the television and that is memory that pops in my head. That will (hopefully) keep me from doing it!

Jacque & Larry

Dec 13, 2011 06:08 PM
Cindy Westfall
Premiere Property Group,LLC Portland Metro & Suburbs Oregon - Tualatin, OR
ABR,GRI Your Tualatin & Portland Metro Real Estate

Hi Jacque and Larry...oh, I remember that show.. Said in a loud whisper " the password is....." I used to have the game! You're right, it DOES remind me of that!

Dec 14, 2011 02:45 PM