"Best Answer" on Trulia . . . Thanks To My Market Report

Real Estate Broker/Owner with BuyersAgentPortland.com | Portland Metro Exclusive Buyers Agent | 100% Buyer Representation ~ 100% of the Time Licensed State of Oregon

Best Answer on Trulia . . . thanks to my AR Market Report . . . well . . . and my answer Teaching Real Estate Teaching Portland Real Estate

A few posts ago, I wrote about not answering ALL Trulia questions.  Why I Don't Answer ALL Trulia Posted Questions

The other day responded to a question on Trulia because it was a good one.  "CJ" wanted to know if the lull in inventory, the 'thin pickings', had to do with the time of year.

I chimed in, and added a market report I had done on Active Rain a few weeks earlier . . . Portland Housing Market Review October 2011

My report WITH GRAPH showed how listings (current actives) were down in the Metro Portland market by almost 25% . . . comparing Oct. '10 to Oct. 11 active listing, pendings and closed sales.

In the Trulia answer, I mentioned the market report was done for the month of October . . . not the start of the 'slow season.'  So, while "CJ" may be noticing the slim pickin's  . . . it wasn't "seasonal" -- we are down almost 25% in inventory in the Metro Portland market in October.

To my surprise, not only was my answer given the BEST ANSWER, but I received a lovely email:

Hello Carla,
You answered a question of mine on Trulia about home inventory in southwest PDX. I really liked your answer because it seemed like you were trying to inform. The data you offered was directly related to my question. My wife and I will not be ready to buy for another 12 to 18 months, but we plan to fill that time with educating ourselves. We are data and intuition driven and take our time with big purchases. We are looking for a realtor with the heart of a teacher. If you enjoy teaching people and don't mind a slow sale, please let me know so I can put you on our shortlist of agents with whom we'd like to work. xxxxxxxx and xxxxxxx got similar emails because all of you seem to have a spark of teacher in you. Happy Holidays!  CJ
Thank you.

I share this with you NOT TO BRAG.  I didn't sign them up as buyer clients, as you'll note these folks aren't buying right yet.  I just wanted to acknowledgethat there are people, consumers, potential clients who LIKE to be INFORMED . . . not "sold to" as most answers on Trulia are more about "oh, pick me, pick me."  YAWN.

If I get nauseated with reading "Oh, you just moved here from WHEREVER.  WOW, my sister has a friend who's mother lives in WHEREVER!  I would love to help you," then PEOPLE, CONSUMERS, POTENTIAL CLIENTS get nauseated with it too!!

INCLUDE your ActiveRain market reports, blogs, and tie it all in . . . to INFORM and EDUCATE.  Consumers really like that!   

Posted by

Buyer Focused ~ Buyer Results


Representing Buyers in the Portland Metro Real Estate Market | Clackamas Multnomah and Washington Counties | Since 1999

Carla Muss-Jacobs, REALTOR®, ABR, CEBA, ePro
Principal Broker/Owner

Direct: 503-810-7192 | BuyersAgentPortland.com | Carla@BuyersAgentPortland.com

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100% Buyer Representation ~ 100% of the Time

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answering questions on trulia

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Evelyn Kennedy
Alain Pinel Realtors - Alameda, CA
Alameda, Real Estate, Alameda, CA


You provide CJ with the information he wanted not just a bunch of statement that don't answer the question.  The fact that you had graphs to validate your answer was a plug.

Dec 11, 2011 08:22 AM #1
Brenda Mullen
RE/MAX Access - Schertz, TX
Your San Antonio TX Real Estate Agent!!

Good deal Carla!  I actually got a "best answer" e-mail from Trulia the other day.  I had no idea what that meant, but it was kind of cool :)!  Anyway, one can tell that you have the heart of a teacher and truly look out for those buyers in the Portland area...they would be wise to pick you as their Realtor®!

Dec 11, 2011 08:24 AM #2
Anna Banana Kruchten CRB, CRS, Broker
Phoenix Property Shoppe - Phoenix, AZ
Arizona's Top Banana of Real Estate!

Carla you a one smart cookie! Excellent idea - Excellent.

Featured in BananaTude

Dec 11, 2011 08:26 AM #3
Cindy Jones
Integrity Real Estate Group - Woodbridge, VA
Pentagon, Fort Belvoir & Quantico Real Estate News

Congratulations.  It's always nice to see the thumbs up on Truila.  I got an email this morning after I had answered a question from the person who had posted it thanking me for my quick and easy to understand answer.

Dec 11, 2011 08:28 AM #4
Cathy McAlister
Cathy Ashley McAlister, GRI CDPE - Broker / Sacramento - Sacramento, CA
Sacramento DRE#00648507

Carla, It will be interesting to see you write about them next year.  Sounds like they just might be following up with you when they are ready.   

Dec 11, 2011 08:48 AM #5
Carla Muss-Jacobs, Principal Broker (503) 810-7192
BuyersAgentPortland.com | Portland Metro Exclusive Buyers Agent | 100% Buyer Representation ~ 100% of the Time - Portland, OR
Buyer Focused ~ Buyer Results

Hi Evelyn . . .yes, the graph was a nice plus / plug ;-)

Hey Brenda -- thanks so much for the comments, and congrats on your "Best Answer" too

Hi Anna B. . . . thanks for the feature!!  I didn't think about using my market reports to answer Trulia questions until that answer.  But it makes sense.

Hey Cindy -- that was very nice to hear from the person posting to thank you!!  That's nice.

Hi Cathy . . . oh, that would be a nice post, indeed.  I'm sure these folks lovely.  You can, truly, get a sense.  They seem very polite!!


Dec 11, 2011 09:28 AM #6
Greg Nino
RE/MAX Compass, formerly RE/MAX WHP - Houston, TX
Houston, Texas

Oh you should brag. That's an awesome example of working online. It feels good to get compliments and feedback like that. Way to go!

Dec 11, 2011 09:31 AM #7
Linda Urbick
RealtyOne Group - San Ramon, CA
Selling San Ramon Valley - 925-786-5132

Carla - I have had some of the same responses by just answering questions with information the person asked about - not "call me and I'll give you the info". Being helpful and sharing our knowledge will always come back on a positive note to us.

Dec 11, 2011 01:36 PM #8
Marge Piwowarski
Phoenix AZ Horse Property - Phoenix, AZ
Phoenix AZ Horse Property, LLC

Carla,  Maybe the rest of us will have to brag for you.  I believe that is the way it should work.  You Rock.  And Teach.


Dec 11, 2011 01:53 PM #9
Ruthmarie Hicks
Keller Williams NY Realty - 120 Bloomingdale Road #101, White Plains NY 10605 - White Plains, NY

I stopped posting on Trulia a  looong time ago.  Too many people just using it as a way to catch people in their net...and they aren't exactly subtle or deft about it....more like "Call ME....PLLLLLLEEEAAAASEEEE call ME!"

Dec 11, 2011 03:27 PM #10
Brett Reichel
Pacific Residential Mtg., LLC - NMLS 1477 / WA CL-1477 - Clackamas, OR
MLO 210215

Carla -

Great answer - nice post. 


Dec 11, 2011 04:34 PM #11
Bryan Robertson
Intero Real Estate - Los Altos, CA
Broker, Author, Speaker

It's always nice to be recognized for your expertise, especially in a public forum.  Any time you can get that recognition it's a good thing.

Dec 12, 2011 02:10 AM #12
Maria Morton
Chartwell Kansas City Realty - Kansas City, MO
Kansas City Real Estate 816-560-3758

Carla, I agree with you. When answering questions on Trulia and Zillow, just give useful information. That's what people want. Imagine you are the person asking; what would you want - a sales pitch or an answer that helps you understand? That's what I do and that's probably why a lot of my answers get the 'Thumbs Up'.

Dec 12, 2011 05:09 AM #13
Judith Sinnard
SMARTePLANS; Houston, Texas - Houston, TX

Excellent, excellent, excellent. Forward-thinking consumers are online pre-thinking their needs waaaaay before they show up on any agent's radar.  They are online because they want to become educated about the process --- so individuals (like yourself) who communicate meaningful, verifiable data vs. unsupported opinion go to the head of the line, or in this case, top of the class, Teach! (PS.. LOVE the graphic!)

Dec 12, 2011 05:50 AM #14
Kwee Huset
Kwee Huset Realty - Venice, FL
Venice Florida Homes For Sale

Carla, thanks for sharing your good news, it encourage those agents who didn't get any call or lead yet. Yes, most consumers like to be informed.

Dec 13, 2011 02:10 PM #15
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Buyer Focused ~ Buyer Results
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