This goes to show that we should not assume just because a client's first contact is via email that email is their preferred way to be contacted. Ask this question" What way do you want me to communicate with you, phone text or email?'
Does that canned sounding email response leave you cold when you get one. You know the one. "Thanks for you inquiry, we'll get back to you" Or "Someone will contact you shortly". ugh I hate those.
It took me a while to make the transition to calling people who email me and leave a phone number. I guess at first I thought that since they were using email to contact me perhaps that's what they prefered. I think my thinking was broken. Sometimes those inquiries come late in the evening and early in the morning. So maybe those folks just have the good sense to NOT follow my "call to action" that says "call me" if it's 11:30 p.m. or 5:45 a.m. (Thank you)
But in tracking those people who become clients after an initial email inquiry I've found that those that I pick up the phone and call are twice as likely to become a client. Of course sometimes people don't leave a phone number and that certainly can hinder you calling them.
So I'm curious how do you respond to email (Internet) inquiries? (AND I MEAN THE ONES THAT ACTUALLY GIVE YOU A PHONE NUMBER) Email? Phone?
And if you are NOT an agent or in the business I'm certainly interesting in your opinion too, consumers please feel free to leave a comment...
(Click on Lane Realty Logo for web site)
Tammy Lankford, Broker/Owner
Broker License # 169695 Lane Realty License # H-11420
Call me today for all your Lake Sinclair real estate needs.
We always have water at lake sinclair Lake Sinclair stays full even during droughts. Click to read why and how.
For readers who are not members of ActiveRain feel free to also add your comments or you can click on the EMAIL me link to the right of this blog and email me. Thanks for reading.
All content belongs to me unless otherwise stated. Do not use without permission. Logos and photographs may also be copyright registered. Please do not use without my express written permission.