Thanks for commenting.  I have been in the mortgage business in California helping people to qualify for and close loans in California and the other 50 states for 19 years.  I have spent a decade plus in wholesale and the most recent half decade in retail.  The first four years were spent in training and working on a land project.  This year has been a challenge but I have had some success working with Realtors this year.  I am happy to do sales and I am over the typical loan officer training curve for purchases.  Here is what I need to know.

What is most important to you in working with a loan officer?

 

What caused you to recommend a new loan officer last time you changed?

 

What would cause you to change loan officers again?

 

 

Thanks so much for your help.  I really enjoy active rain but this is the first time I'm going right to the point and asking the Realtors what is it that you really want.

 

Symphony Mortgage Company

We are in tune with your needs.

 
Post is included in group: The BEST Loan Processors in the biz!

3 Comments on A simple realtor survey

NOV
11
2007

I am always looking for knowledge (about the product and process) and integrity of the loan officer from beginning to end.  It is very similar to the choice of realtors; we want commitments fulfilled and expectations met or exceeded.  The detail work and follow through mean everything to satisfying us and our clients.  And if all of the above qualifications are met, then there is not much reason to change loan officers.

6:53pm • #1
I agree with Douglas.  We want to make sure the loan officer will get the job done on time. 
7:02pm • #2

Thank you Douglas I agree.  I always look forward to the team performing.  How long have you worked with your current agent?  It sounds like you have an excellent relationship.  I currently have an excellent relationship with three Realtors.  We are in sync.  How do you communicate your expectations? 

 

Thank you Christina.  Have you had loan officers not finish in time? Was it their fault?

I really appreciat the responses.  I'm looking forward to learning straight from the source.

 

7:28pm • #3

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John Severino

Hemet, CA

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Security National Mortgage Company

Address: 550 W. Cienega Avenue, Suite H, San Dimas, CA, 91773

Office Phone: (866) 925-0779

Cell Phone: (818) 621-2321

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