-
Quick Tour
Connect. Share. Learn.Welcome to ActiveRain, the #1 social community for real estate professionals.- Explore the world's largest storehouse of real estate knowledge
- Access free training on ActiveRain University
- Share the experience of life in the real estate industry
- Grow your business through real estate blogging
- Blogs
-
Resources
Product Reviews Curious as to what others in your profession think about a certain product or tool? AR's community takes the time to leave honest and transparent reviews of their experiences so you can be a bit wiser about your purchase.
- Broken down by categories and subcategories for easy finds
- Get an unfiltered look at what real users are saying
- Leave a review yourself for others to benefit from
- Add new products as you use them and gain points for doing so
|
As many of you know, we have recently 
Posted by 
;)
;)
;)
Find NH real estate agents and Portsmouth real estate on ActiveRain.
Disclaimer: ActiveRain Corp. does not necessarily endorse the real estate agents, loan officers and brokers listed on this site. These real estate profiles, blogs and blog entries are provided here as a courtesy to our visitors to help them make an informed decision when buying or selling a house. ActiveRain Corp. takes no responsibility for the content in these profiles, that are written by the members of this community.
© 2013 ActiveRain Corp. All Rights Reserved
145 Comments on What Will I Find If I Google Your Business Name?
There are pro's and con's to your argument, but for the most part I agree. 7 - 10 "bad" reviews over several years along with 4 - 5 "good" reviews probably is not be that bad considering they may have done hundreds of moves. i would have asked them to provide me with the names of 5 - 10 recent moves they had completed in your local area and contacted those people to see about their satisfaction level. What would you have done if there were no reviews found, positive or negative?
I think it is important to put this in perspective - what's the context?
Did you ask your clients to give you reviews, or did only the disapointed ones do it on their own?
I have made it a point to ask my clients to review me on several sites, and I have only good reviews - it's possible that I don't ask the ones I think didn't like my service, but that is a small side note.
Dear Sharon,
What a bummer for the company. Maybe your Realtor can give you a good recommendation. I always ask clients for feedback on vendors, so I can put together lists of good ones.
I always ask for recommendations early on in the process, before everyone gets too busy. The more recommendations you have, the better!!!
It's been said before but internet ratings are only as good as the faceless avatar that creates them. RE is still a person business and I hope it remains that way.
Hi Sharon, great point. With a name as common as mine though it is hard to zero in!
Gene: The more "good stuff" the better!
Steven: If there weren't so many other local moving companies to choose from (I don't want to meet with more than 3 companies) I would have had no choice but to still meet with them and I would have asked for references.
Had I not found any reviews (good or bad) when I googled them, I would have made the appt. when Dan called.
Terkel: Good question....is this company asking for reviews? It doesn't appear so because otherwise there would be more positive.
Dorte: Always a good idea to ask Realtors for service providers!
Dagny: Good policy to have! Best to have your information up front!
Ricky: If there are enough faceless avatars saying the same thing (good or bad) it's going to have some weight....and people will be influenced by it.
Bob: True! But, they can still get you if they want to!
Sylvie: Back before "google" was an option, I asked a neighbor for the name and number of a contractor she used. I hired the same guy and was disappointed. When I mentioned the problems I was having with him, the neighbor commented that she had problems too. What??? She could have mentioned that when I asked for his info so I could hire him.
Sharon - Great information. I do have to agree that people can say anything they want to about you on the internet and there's not much you can do about it. BUT it is important to be aware of what people are saying and I think that is more the point here.
Cyndi
Bad reviews clearly aren't good, but I also rate companies on how they handle them. If company owners take ownership of the problem and work with the reviewer to satisfy them, that shows character and integrity.
Hi Sharon,
Thanks for the great post! It's true: you can't control the number of bad reviews you have on the web, but what you CAN do is be proactive and work to get the positive reviews to outnumber the negatives! It's important to consistently ask your client base and network to write postive reviews of you on your Yelp profile, Zillow, Trulia, Facebook, LinkedIn...wherever you have the potential to get reviews. While you can't do anything about negativity, you can make sure that the positive reviews get out there by reaching out to your clients. It's part of making sure your online presence stays powerful.
Thanks for the great post and insights!
More and more people are going to Google and other sites to look at reviews and they are becoming very important. I recently had a bad review posted to my website which I guard with my life. I did not deserve this bad review and it was posted by a third party. I asked them through their broker to take it off and they ignored me. I gave the matter to my attorney and within two days the bad review was removed. Don't mess with my reviews!
Cyndi: That is the point....being aware of what is being said about you.
Christopher: The handling of the reviews shows professionalism and character...how they reply to the review tells us a lot!
Real Support: Well said! Being proactive is so imortant...people will understand a negative comment here and there if there is enough positive to outweigh it.
Ronald: I love how you handled it and made it go away. Unfortunate you were put in that position, but you showed them not to mess with your good name!
Excellent reminder to check one's own status on Google. Probably really worth adding to the calendar to remind me on a regular basis.
It's a really tough thing if there is someone out there with the same name who's reputation is not so hot. Luckily the one person out there who shares my name has been behaving!
Thanks!
Christine: I'm sure the other person who shares your name is happy that you are behaving too!
Better be on our best behavior at all times!
Derrick: True, you never know who is watching!
Sharon, Lately homes for sale in our area started coming up on Craig's list with fictitious "home for rent" ads, many time telling prospects to just stop by and knock on the door to see the property. Scary, right?
Carol: That's terrible. You have to be so careful these days. Craig's list seems to be a place where these scumbag scammers thrive!