Wherever you go, you will find the following: The nature of every activity, organization and game is defined by the rules. Change the rules ever so slightly and the game changes accordingly. Think: there is only one way to play monopoly which is as defined. Change the rules and a different game is at work. Who changes the rules you ask?
MANKIND IS ONE OF A KIND
Humans take the rules and some play accordingly. Fine. Its the ones that don't is where we need to brush up a bit. We cannot change anyone from the inside. All we can do is influence the outside and hope for the best.
Human nature is a wild card in everything. It is so unpredictable and predictable and remains a paradox of a sorts. You see in normal situations, people tend to be consistent. But should their emotions or radical thinking kick in, well the birds don't fly south anymore...but wherever they want to. Very hard to track that behavior..
Police, medical personnel, military and customer service people are all trained in the processes, rules, applications and delivery of their beliefs or commitments of practice. But that is not enough. They also must receive special training on how to apply it under certain conditions as people react and respond differently..
DIFFERENT ENGAGEMENT OF RULES
The military uses a strict rules of engagement with standing orders to fire if fired upon. Doctors and medical personnel will not treat hysterical people without administering a sedative or calming them down. Police have to contend with the unexpected, argumentative, sometimes combative and all times risky responses when practicing their careers commitments. Show me your hands remains paramount and non-negotiable but not always as easy in the field to apply
RULES FIRST...APPLICATION SECOND
It is not enough to know the rule etc. You must at some point become aware of how those rules hit the road and interact with people and adjust accordingly. That is what makes working with the general public challenging at times. It never lets up this thing called human nature and having the rules under which we can hold each other accountable is a good start...
COMMON SENSE ANYONE?
Ultimately, until we all key into our commons sense and then agree to abide by that, we will be forced to administer the rule and at the same time, be mindful of those that we practice this on...