Courtesy

Candi, I've run into this too, I wish I knew the answer. It's especially frustrating when they initially contacted me. As you said a simple I changed my mine would be nice.

It is very frustrating, but unfortunately goes with our business. We just need thicker skin.

I never take it to heart myself. If a client does not return my calls or e-mail, Its probably someone I don't want to work with. I set high expectations of my services to my clients. If they choose not to use me then it's there loss.

 it's not confrontation, they simply can't be bothered. I think because it is so easy to hide behind email and voicemail, and that we live in an instantgratifcation society.  If you can't satisfy my needs immediately, then I can throw you away and move on and not need to bother, since I don't have any emotional ties to you.  Its all about "ME".  boy, would I like to have a dollar for everyone one of those.  I would love to have a one line statement, that would be extremely polite, but would get the message across, and leave it on their voicemail (you know they're not going to anwswer)  but I don't ,and I won't, I'll just move on and love working with the polite, considerate and deserving clients.

Frustrating but common these days. That's what keeps this business so interesting. Argh.

I think there are a lot of people that:

• Don't value our time.  And, in many cases we encourage that behavior by being available at the drop of a hat to do whatever they want. 
• Don't want to confront the thought that they might not be as ready as they thought... they'll call us back next week... and we all know when next week comes. 
  
• Don't feel loyalty because we haven't pressed for a Buyer Broker Agreement... so they bought from the nice person at the new home community. 
  
• Forget that this is how we make a living. 
  

You might notice that several of those things are correctable by our own behavior. 

And, in your case, call the husband.  You will get a call back.  If he doesn't, the wife will.  She might not want to work with you anymore... but you will get a call back.  Please take that as the compliment it was meant to be.   

 

Hi Candi, YES potential clients do this fairly often.  I think it's more that they are embarrassed and/or don't have the courage to tell you. This IS very frustrating to us Realtors.  Thanks for sharing.

I have one word I yell out in the back room when I have expended much energy and effort and expenses.. its NEXT!!!!!.   and then i exhale..  its very refreshing.  ;)

Candi, this happens often. Take it in stride and move on, if they are not serious then they aren't worthy of your time. Place them in the "trickle" stack. my two cents :)

I think most people are afraid on confrontation..... like there would even be one if they called back.

Most buyers and sellers take the lower road when they pull back. We Realtors (the majority) on the other hand travel a higher road. If the market was to turn around tomorrow and the supply was less than the demand these very same clients would be calling us day and night. I list my buyer/seller contacts like this: A= always available, B= believe in the prospect, C= cold case. I usually take their no response as a answer to the question, are we going to work together? Aloha.

CANDI:  I am amazed at the lack of courtesy that many people show.  It's something that I deal with constantly.  One of the biggest culprits around here is the other agents that don't respect the time of fellow agents.