Hi everyone -
Many of you might've noticed the ActiveRain outage tonight (Nov. 12th). We fervently called everyone to get our systems in check only to find out the entire data center, where our servers are located, blew a transformer and suffered a complete outage. Apparently there was an accident outside of the datacenter killing the power and cooling systems for the data center...
We want to apologize for this and want to let the community know that we did our best even with hands tied. That said, we will be following up with our data center folks in a "post-mortem" session and will have say in how to come back quicker, if not go down at all, in this type of scenario in the future. The blown transformer and coolant systems threw the fall-backs in for a loop...
Thanks folks -
Jerry
Liberty Homes - Mililani, HI
(RA) AHWD CRS ePRO OAHU HAWAII REAL ESTATE
Jonathan: Thanks....geez...you wouldn't believe the stuff that flew over my head yesterday....good thing you didn't mind explaining it again....differently :)
Nov 13, 2007 02:47 AM
Resident Team Realty, LLC & Toni's Property Management LLC - Saint Cloud, FL
"The Resident Chef" - Resident Team Realty LLC &
BSR Real Estate Group - Cary, NC
NC Real Estate Listings
excuses excuses - sure a blown transformer!
Just kidding Thanks for the updated I thought it was on my end.
Nov 13, 2007 03:56 AM
JenRan Realty, LLC - Woodstock, CT
Hope no one was injured in the accident...
I couldn't figure out why ActiveRain.com was bringing me to google images!
Nov 13, 2007 04:37 AM
Champions Real Estate Services - Everett, WA
Just don't let it happen again.....lol we need our AR fix.............
Todd Hueffed
http://www.thathomezone.com/ in partnership with Keller Williams North Seattle
Nov 13, 2007 05:37 AM
RoboDocs - Newport Beach, CA
You may want to consider a system migration from Hamsters to Squirrels... They are more robust, similar wage requirements, plus they are categorized as a local hire... Not to mention the ease of integration, since we are all a little squirrelly...
Nov 13, 2007 05:40 AM
Newnan, GA
www.mrbrownsellsgr.com - Grand Rapids, MI
Grand Rapids Real Estate Bellabay Realty, West Mic
Thanks for the quick turn around. this is a wonderful community to be a part of.
Nov 13, 2007 06:14 AM
Century 21 Redwood - Washington, DC
Licensed Maryland/DC Realtor, Metro DC Homes
Patriot Land Transfer, Inc. - Limerick, PA
"The Title Man" - Title Insurance - PA & NJ
I'll bet it had something to do with that Sea Hawks game...anyway thanks for the 'take five', Fran
Nov 13, 2007 08:42 AM
RE/MAX Southern Shores - Myrtle Beach, SC
REALTOR -GRI, Myrtle Beach Real Estate
Thanks for letting us know. I was so close to throwing my computer out the window..thought it was acting up again!
Nov 13, 2007 08:54 AM
1st Advantage Mortgage - Lombard, IL
1st Advantage Mortgage - Residential Mortgage Specialist
Benjamin Realty LLC - Gold Canyon, AZ
East Phoenix Arizona Homes
Glad you guys got back up as quickly as you did. Sometimes these things can take longer. All the best.
Nov 13, 2007 12:45 PM
eXp Realty LLC - Tigard, OR
Principle Broker Oregon
I'm glad you guys were on top of it as fast as you were and it shows you are pro-active to make sure it doesn't happen again.
Nov 13, 2007 04:09 PM
Exit Realty United - South Ozone Park, NY
South Ozone Park - New York City Real Estate
Thank God I was so busy I didn't notice. Glad everything is up and running.
Nov 14, 2007 01:38 AM
Premiere Plus Realty Marco Island - Marco Island, FL
Marco Island & Naples Florida Real Estate
Jerry,
It was nice to meet you at The Crib!
Did you like the picture of you at the bar that I put up in my post?
You are a wild one!
Lucky :)
Nov 15, 2007 09:42 PM
Angelic Real Estate, LLC - New York, NY
SIOR
Time for a new host location - they should have 100% redundant power, etc. on-site.
Nov 18, 2007 03:35 PM
Coldwell Banker Residential Brokerage, Lancaster PA - Lancaster, PA
Lancaster County PA RealEstate Expert 717-951-5552
I had thought the problem was with my own computer or with my internet connection. Thanks for keeping us in the loop.
Nov 19, 2007 07:11 AM
Atlanta Real Estate - Canton, GA
Canton Georgia Real Estate
I thought my computer was broken or that is was my Internet connection. I know that was a headache, and I hope you got things straightened out.
Dwayne West
Solid Source Realty
"Your Atlanta Ga Real Estate professionals"
Nov 21, 2007 02:31 AM
Orlando Area Real Estate Services - Orlando, FL
There was a system outage last night - at least for me - and I'm wondering what caused that and if it has been rectified (well clearly we are back on line, but I mean the underlying problem).
Nov 29, 2007 04:07 AM
Comments(79)