Hi everyone -

Many of you might've noticed the ActiveRain outage tonight (Nov. 12th). We fervently called everyone to get our systems in check only to find out the entire data center, where our servers are located, blew a transformer and suffered a complete outage. Apparently there was an accident outside of the datacenter killing the power and cooling systems for the data center...

We want to apologize for this and want to let the community know that we did our best even with hands tied. That said, we will be following up with our data center folks in a "post-mortem" session and will have say in how to come back quicker, if not go down at all, in this type of scenario in the future. The blown transformer and coolant systems threw the fall-backs in for a loop...

Thanks folks -

Jerry

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79 Comments on ActiveRain Systems Update - Nov. 12th

20 Most Recent Comments Displayed Show All

NOV
13
2007
970,267 Points 245 Featured Posts Localism Sponsor Outside Blog Called Shot Master

Jonathan: Thanks....geez...you wouldn't believe the stuff that flew over my head yesterday....good thing you didn't mind explaining it again....differently :)

10:47am • #60
232,899 Points 3 Featured Posts
Thank you Jerry. I was jonesing for my blog fix.
11:22am • #61
120,416 Points 3 Featured Posts Outside Blog

excuses excuses - sure a blown transformer!

Just kidding Thanks for the updated I thought it was on my end.

11:56am • #62

Hope no one was injured in the accident...

I couldn't figure out why ActiveRain.com was bringing me to google images! 

12:37pm • #63

Just don't let it happen again.....lol we need our AR fix.............

Todd Hueffed

http://www.thathomezone.com/ in partnership with Keller Williams North Seattle

1:37pm • #64
You may want to consider a system migration from Hamsters to Squirrels...  They are more robust, similar wage requirements, plus they are categorized as a local hire...  Not to mention the ease of integration, since we are all a little squirrelly...
1:40pm • #65
I thought maybe it was all the responses Jessica Horton was getting. lol
2:08pm • #66
462,962 Points 2 Featured Posts Outside Blog
Thanks for the quick turn around. this is a wonderful community to be a part of.
2:14pm • #67
208,840 Points 25 Featured Posts
Now that has to be my evil twin side commenting above.
4:35pm • #68
597,781 Points 39 Featured Posts Outside Blog
I'll bet it had something to do with that Sea Hawks game...anyway thanks for the 'take five',   Fran
4:42pm • #69
Thanks for letting us know.  I was so close to throwing my computer out the window..thought it was acting up again!
4:54pm • #70
650,291 Points Localism Sponsor Outside Blog
Glad you guys got back up as quickly as you did. Sometimes these things can take longer. All the best.
8:45pm • #72
NOV
14
2007
1,929,886 Points 155 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

I'm glad you guys were on top of it as fast as you were and it shows you are pro-active to make sure it doesn't happen again.

12:09am • #73
3 Featured Posts
Thank God I was so busy I didn't notice.  Glad everything is up and running.
9:38am • #74
NOV
16
2007
209,265 Points 4 Featured Posts Localism Sponsor Outside Blog

Jerry,

It was nice to meet you at The Crib!

Did you like the picture of you at the bar that I put up in my post?

You are a wild one!

Lucky :)

5:42am • #75
NOV
18
2007
Time for a new host location - they should have 100% redundant power, etc. on-site. 
11:35pm • #76
NOV
19
2007
445,826 Points 5 Featured Posts Localism Sponsor Outside Blog
I had thought the problem was with my own computer or with my internet connection.  Thanks for keeping us in the loop.
3:11pm • #77
NOV
21
2007
160,380 Points Outside Blog

I thought my computer was broken or that is was my Internet connection. I know that was a headache, and I hope you got things straightened out.

Dwayne West

Solid Source Realty

"Your Atlanta Ga Real Estate professionals"

10:31am • #78
NOV
29
2007
404,039 Points 16 Featured Posts Outside Blog
There was a system outage last night - at least for me - and I'm wondering what caused that and if it has been rectified (well clearly we are back on line, but I mean the underlying problem).
12:07pm • #79

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