5TipsForRealtors.jpgNot too long ago I wrote a Five Tips for Realtors® post on What Real Estate Investors Look for in a Realtor.  This is a follow-on to those ideas, and I'll try to address the question of why should realtors care about what real estate investors look for in a realtor.  Or - more diplomatically put - why real estate investors make good customers...

Take these with a grain of salt - I'm an investor myself - but here are my thoughts:

NAR Membership1)  Real estate investors make up a niche market that needs a specialized set of skills from a real estate agent.  The field is getting more crowded by the day.  The first source of competition is that 1.3 million fellow agents out there; that's a lot.  Add to that the technology companies that are popping in by the day:  Zillow, Google, Redfin, FSBO players, and who knows who else will declare their new initiative tomorrow. 

A lot of new agents come into the field every year - especially over the past decade (see the chart.)  1.3 million and counting; and that's only the card carrying NAR members and doesn't even consider all the other agents out there.  That's too many, and not all of them are going to manage to stay in the industry.  But as in all fields, when things get tough for the generalists the specialists manage to survive and thrive.  What kind of client are you specializing in?  

 2)  Real estate investors are repeat customers.  Most businesses thrive on long-term relationships, and real estate investors are customers who come back.  Again and again.  Investors value trust, whether it be from a lender, a contractor, or an agent.  Trust is comforting - build that relationship and you'll see them again.  This applies to all customers, of course, but you won't have to wait for the investor to decide to move before he'll be calling you again.  Your next deal may come the following week.   

3)  Real estate investors are in the market.  Investors are out there following trends, making contacts, and collecting information.  Your client will be looking to you for leads, but this can be a two-way street.  Invariably, investors come up with leads that don't turn out to be viable investment opportunities, but which may turn into a listing for you. 

4)  Real estate investors can teach you something.  You're good at what you do, and your investor clients should learn from you.  Likewise, if you're working with smart investors you should learn from them as well.  A lot of agents are wondering how to get off of the sidelines to start building real estate equity for themselves; if you're one of them then you might benefit from working with successful investors.

5)  Real estate investors can be easier to work with.  I include this last point with some trepidation.  I know there are some investors who are a royal pain to deal with.  But generally speaking, savvy investors are looking at the bottom line, want good advice, and you won't have to cut through a layer of emotional attachment to get them to make good decision.  If you've ever had to play amateur psychologist to convince a seller that she needed to paint over her beautiful work-of-art wall sized mural to sell her house then you know what I'm talking about. 

It's a jungle out there, but real estate agents who move now to upgrade to a client base that requires a specialized skill set will prosper and thrive, even as competition drives many of the recent entrants out of the profession.   

You can see this post and more at my Real Estate Investors blog

 

 

29 Comments on Real Estate Agents :: Why you should care about investors

DEC
17
2006
348,009 Points 11 Featured Posts Outside Blog

Christopher Smith:  EXCELLENT BLOG!  A 5 in my book!  This is a very nice blog for consumers passing by through Active Rain.  You deserve a golden star and I hope you get one.  I feel lucky for being the first one to read this blog.  Hey, the NY JETS are killing the Vikings and its halftime so I got the opportunity to read your great blog.  Happy Holidays!

Your Mortgage Man,

Nima

1:37pm • #1
1 Featured Post
Christopher you made some great points.  I do like to steer clear of "rookie" investors, due to the numerous problems they have caused for me and themselves in the past.  Experienced investors can be excellent clients though.
1:41pm • #2
9 Featured Posts

Nima:  Thanks for the comment.  But can't help you with the Vikings.  Can't say I feel bad for you , though; we have the Houston Texans down here. 

Jennifer:  Excellent point on "rookie" investors.  Unfortunately the various late-night gurus and hotel motivaitonal seminars are churning out thousands and thousands of folks who unfortunately have bought into the idea that getting rich is quick and easy.  These people aren't investors; they're chasing a lifestyle.  Stay away.  I'll write a post on this eventually, but expressed some general thoughts on not chasing the real estate gurus.     

1:49pm • #3
186,786 Points 12 Featured Posts Localism Sponsor Outside Blog
Awesome Blog!!!  I love my investor clients!  They are tops and usually want all the education I can provide about the market place.  They don't get emotionally involved in the process, so our negotiations are much smoother...
2:10pm • #4
153,601 Points 5 Featured Posts Localism Sponsor

Christopher!!!  You've taken words right OUT of my mouth and added a few too!  Do i ever agree with you!  We have many investors from several states.  (Only one in Texas)  We have on-going relationships with many we manage properties for in South Suburban Illinois and Indiana.  Thank you for this GREATLY informative post!

If you ever consider expanding your portfolio to include properties this way, we would be most honored to represent you.  Currently, we are seeking investors to meet the needs of our "homeowner-to-be" clientele from our growing tenant base. In addition, we have a huge demand for decent multi-unit/condo accomodations!  Interested??????   

4:37pm • #5
Yo are Sooo right! I have invester clients that are always in the market.
6:17pm • #6
4 Featured Posts
Great post...I can see you'll have a lot to contribute to this network. Please, teach on!
7:19pm • #7
102,708 Points
Great sourse of income if you know what are you doing. Good Blog.
7:34pm • #8
8 Featured Posts Outside Blog
Great blog entry.  A seasoned investor can be a realtor's best friend!
8:38pm • #9
4 Featured Posts

Another informative blog Christopher.  We sure like having you here, it makes our reading more well rounded.  As a 'wanna-be' investor I really enjoy reading your content.

8:44pm • #10
There is many kinds of investors.  The experienced ones are easier to work with.  New ones usually don't have the funds to do much and can be only using up my time and trying to go around me.
9:25pm • #11
This is an excellent five points.  I think #2 Investors are repeat customers is one of the most important.  They keep coming back and everyone is always asking them about their investments, and hopefully, their real estate agent who finds them the good deals.
9:55pm • #12
DEC
18
2006
21 Featured Posts

Excellent post! I work with a few investors and love it... As an investor myself, it's easy to relate to them

That's assuming we are talking about real investors and not the flood of people we hear from when the "seminar" people are in town.

12:00am • #13
487,596 Points 84 Featured Posts Localism Sponsor Outside Blog Hit Router
Great Post, investors tend to travel in circles.  They are a great source of referrals also.
12:49am • #14
1 Featured Post
You are right on the money. Here's an exapmle: Michigan is a touch state to do list and sell in right now. One of my newer agents was in a real slump - no closings until July. He was Start Power with me in July and heard about farming for investors. He found one and has had 3 closings over $200 K to end the year.
5:57am • #15
462,001 Points 13 Featured Posts Localism Sponsor Outside Blog
Christopher, thanks again for an informative post.
7:21am • #16
1 Featured Post
Good post on a great field.  Helping to find the right property and then structure the deals with investors can make you a star in local circles.
7:56am • #17
684,288 Points 145 Featured Posts Localism Sponsor Outside Blog Hit Router

Terrific information and good learning for those not working with investors. You do have to be careful as I have run into a number who have no loyalty whatsoever and are working with (consulting with?) multiple agents and will use whoever gets there first. Too unpredictable.

I have started working with someone who clearly has a great business model and looks to be someone I will be able to help but also learn from. What will work for him and what will not is very clear. What I like about investors is that they don't get emotionally involved in the purchase - either it wroks, numbers wise, or it doesn't - the emotional side of the typical purchase isn't there. You just have to keep that in mind,and what the fundamental goal of the investor is.

10:07am • #18
9 Featured Posts

Christopher, I am often surprised by the number of Agents who deliberately choose NOT to work with investors.  As you can see by my profile, I entered into Real Estate due to my interest in investing.  I truly believe the way to financial success is through real estate...and I want to help others achieve success also. 

Terri

10:33am • #19
9 Featured Posts

Excellent Blog!

I'm glad to hear there are some Realtors that feel this way!! I've had so many rudely hang up on me when I tell them I have buyers interested in their properties.

Maybe some of you would be interested in working with us...

11:18am • #20
403,804 Points 16 Featured Posts Localism Sponsor Outside Blog
Christopher - Excellent points about "savvy" investors.  One of the hurdles with helping investors sell properties is when they want to list them while a tenant is still living there.  Makes it extremely difficult to access, to show well and IMHO the property should be vacated and spruced up B4 going on the market.
11:32am • #21
212,318 Points 39 Featured Posts Outside Blog
Excellent article. Goes along very well with one of mine not too long ago "Emotions Buy Homes : Math Acquires Equity". Let's talk soon. I'm in the Southeast and it looks like you are in Orange County?
2:03pm • #22
After spending twelve years as a private investor, I then added the Broker hat, along with an Auctioneers hat, I sure hope I have all the bases covered.
3:12pm • #23

Well said Christopher, I really enjoyed this post. You're right: specialization will be one of the keys in a downtown market.

Thanks again and I look forward to reading more of your insights...

Ryan

10:15pm • #24
DEC
19
2006
1 Featured Post
Christopher, great job on this post. I have found that investors are more decisive and know what the want to accomplish. In fact, I just listed 4 income properties for the same seller. Apparently, knowing, liking and trusting people has it's benefits. Northern Colorado
10:46pm • #25
APR
20
2007

Great post.  I see it every day, agents for the most part do not understand the investing process.  A great way to increase income is to understand what the investor is looking for, cash flow or equity, sign the investor up on a buyer broker agreement, one where the agent is paid by the investor, go out and make offers for their client.

Charles

10:46pm • #26
APR
22
2007
13 Featured Posts

Christopher, Thanks for the post. 

A few years back I quit messing with most other things and concentrated on the real estate investor.  My "niche" market, if you will.  It has been a very good decision for me. 

I can offer specialized knowledge on property, financing, locations, negotiations, etc.  All specific to the real estate investor.  It takes  a while to learn and discipline to see it through.  I write far more offers than my in office colleagues but my loyalty retention rate is close to 100%. 

4:54pm • #27
APR
25
2007
2 Featured Posts
I love working with experienced investors.  I love picking their brains and learning new things along the way.  It's one of the main reasons that I got into the business in the first place.
11:28pm • #28
JUL
01
2007

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Christopher Smith

Houston, TX

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