Special offer

ARE WE HEADED AWAY FROM OCCUPIED HOME STAGING?

By
Home Stager with Sensational Home Staging

In a private email exchange last night, another AR Stager/blogger was sharing she asked:  Are we moving away from the principles of arranging and using what a seller has in their house in the Staging process and towards becoming "rental" businesses? Is our focus on vacant homes overtaking our other possible (and needed) services?

When I responded to her - she shared that I had a "blog" post - so here it is.  I know that much of the market around the US is vacant.  In my own market an estimated 40% of the homes for sale are vacant - your market may be the same or different.  That is a huge opportunity for us as Stagers to capitalize on that as there is a lot of money in vacant staging - and perhaps why we are seeing the furniture rental places getting more aggressive about going after "staging jobs."  But that statistic shows that 60% are not vacant.

There is still money to be had for Stagers that want to work on occupied homes - using what the sellers have and advising them on what to do to prepare their homes for sale.  I wonder how many of you out there bring in inventory to Stage a house - every time.  We will use what the seller has, and budget permitting, will add things to create that "WOW" factor.  But if they do not have the budget, how many use your ideas and talent instead?

With my team, we have worked to develop a 50-50 mix of business - so that not all our eggs are in one basket.  I know some Stagers prefer to do just vacants and there are others that do not like to handle inventory management.  If the trend this other Stager shared is happening, the concern is that we will forget where our roots started - and that was with helping people Stage their houses - using what they have - because we are not selling "stuff" - we are selling the house, the floorplan.

And the income potential for Stagers is possible with both occupied and vacant houses.  It takes more occupieds to earn what one vacant can produce - but it is very real to expect to earn a nice 5-6 figure income working with sellers, using what they have, telling them what to do, and perhaps assisting them in a small way on the back-end to finish of the Staging.  I do the math every 2 weeks when I teach a course - and it is always an eye-opener for students who did not realize there was a nice income out there.  Of course marketing consisently is the key to this success.

Don't forget about telling people your specialities - and to carve out a niche market for yourselves.  What I teach in our classes is "people don't know what we don't tell them."  So spread the word - don't forget about the basics of Staging and using your talent to transform someone's home using their stuff.  That is - to me - much more challenging than staging an empty house where I get to start with an empty pallette, and is a test of my Staging creativity - and just as rewarding with the final outcome - and the sale that follows.

- Jennie

Posted by

Jennie Norris, ASP Master, IAHSP-Premier, SRS, REO, Owner & Principal Stager, Sensational Home Staging serving the Greater Denver region

  • International Staging Expert, Blogger, and Media Personality
  • Member of International Assoc of Home Staging Professionals since 2003
  • Why Trust Your House or Listing to Anyone Else?
  • Over 2,700 Houses Staged and Thousands of Satisfied Realtor and Seller Clients
  • 303-717-7918  or 888-93-STAGE
Kelly Townsend
Coldwell Banker - Santa Rosa, CA
CDPE, Realtor

Hi Jennie -

Personally, I love doing occupied stagings. I think it is much more creative, and I don't have to worry about all that furniture, but it seems that about 70% of my stagings are vacant. I'm guessing that is because I don't usually leave my business cards and marketing material in occupieds. I know from talking to other stagers in the area they usually don't either, mainly because they just don't look as good as vacants where we are in control of everything we put in the house.

I'm guessing you always leave your marketing materials??


Nov 16, 2007 10:46 AM
Jennie Norris
Sensational Home Staging - Littleton, CO
Denver Regions Premier Home Staging Resource,

Hi Kelly,

I don't always leave materials - it depends on the seller and Realtor.  I think Stagers will get more occupied jobs when they tell their potential clients that's what they do - and how it can help sell a house.  It's such a lower investment compared to a price reduction - and I enjoy doing them.  Not everyone likes working with sellers and their stuff - having to handle their collections and their concerns - and vacant homes are easier because you can just do what you want and create a whole 'Look."  But there is a valid market in occupied home staging - and even Staging to live - that is too easy to shy away from when the focus becomes on vacant homes and rental income.

- Jennie

Nov 16, 2007 11:40 AM
Jackie Peraza
Perceptions AdverStaging(TM), LLC - Framingham, MA
Home Stager - Framingham, Massachusetts

Jennie- Occupieds are actually my primary niche and I specifically chose that niche because I recognized it as a neglected market segment.  It was a matter of supply/demand and economics on my end.  I can and do stage vacant's and they are definitely easier - any blank canvas is easier, but as I've said in previous posts, my love and passion is turning pumpkins into coaches.

Jackie

Nov 16, 2007 02:32 PM
Julianna Hind
eXp Realty - Tacoma, WA
REALTOR, 206-679-4768, Tacoma Federal Way, Auburn, Kent, WA
I think thre will always be a market for occupied staging. Vacant Staging is important becasue the house is bare and needs to show, I think  up to now, many people have yet to realize the importance of staging occupied homes as well.
Nov 16, 2007 03:40 PM
Craig Schiller
Trempealeau, WI

Personally I think a well rounded ("50-50") is the best. It gives your clients a one stop shop for staging solutions. If you are just one over the other gives comptition a way to get in. Cause lets face it every realtor at some point has a vacant home and an occupied home that needs staging.

If you are just a stagers of occupied homes, then what happens when they get a vacant? If they call a vacant stager to do it... you may not hear from the realtor again.

Me 

Nov 16, 2007 09:52 PM
susan cunningham
jenny pruitt & associates REALTORS - Suwanee, GA

95% of my business comes from occupieds.  It definitely is a challange to take the owners' personal belongings and decor and turn it into a neutral, mainstream, but inviting look.  I rarely get to bring in new items, or do I really have to.  It's like I get to do treasure hunts to see what they have hidden in their cabinets and closets to use as decor embellishments. 

I love the reward of seeing the sellers' excitement when they see my finished product!

The biggest challenge, to me, is helping the seller to detach emotionally from their property and go with the staging flow. 

Quite often the seller is so happy seeing the new arrangement of their belongings, they hire me to arrange their furnishings in their new home!

Susan

Nov 16, 2007 10:35 PM
Teresa J. Ramey
ReDecorating with Style - Florence, SC

I like and can do both, but I prefer occupied.  My homeowners like it when I go through their things and select items that we can keep and items that can be packed away.  For me it gives them a little time for "show and tell", adds to the experience for them and makes it easier for me to tell them that the taxidermy has to go, :).

Nov 16, 2007 10:41 PM
Julea Joseph
Reinventing Space - Chicago, IL
Julea Joseph House Stager - Reinventing Space

Jennie,

Timley post because I just attended the SIF Chicago Round table, and interestingly, most of the discussion and comments from the majority of the stagers were  about VACANT staging and rental. ( We were also hosted by a Rental Furniture Company, so perhaps that was a subliminal force.) Occupied I believe,  was the the seed of the emergence of staging industry, w/Vacant following right behind.  I believe here in the Midwest the bulk of the homes for sale are Occupied, rather than empty.

Also, the West Coast has gotten a head start on the staging phenomenon & embraced staging as a normal marketing procedure when packaging the home for sale.  Here in the Midwest, services aren't not as embraced. I took a hands up  survey yesterday and 2 people raised their hands that a career in JUST staging homes was a viable source of independent income.

2 people out of 20.

I have been preaching getting more education & adding additional services to your repertoire on A/R since I joined. I am honest, and ALWAYS tell career inquiries, that here in the Midwest staging is not an easy sell, and singular solo career option.

On another note, (SIF Round Table inspired) since you are actively involved in the largest of the Staging Organizations, do you actively follow-up as an organization on each trained stagers ( not Realtors) and see how their business are doing 1, 2, 3 years after starting their new careers?  

 

 

Nov 17, 2007 12:01 AM
Jennie Norris
Sensational Home Staging - Littleton, CO
Denver Regions Premier Home Staging Resource,

Hi All- glad to see you found the post - and a balance is good - that is what I hope for in my business, but it's really up to the individual Stager how they want to market their business.  My post was just asking if we've forgotten about the regular occupied home staging - and some of you are confirming some of what prompted this with your sharing about your own markets and business.

I know I can make more on a vacant house, but they are also (for me) harder to get the seller to commit to - especially in a declining market where they are losing $$ on their house.  The process can be really fast from first call to completion of Staging job, but often it takes 1-2 weeks to lock them in - or longer.

With occupied's the $$ amount is smaller, so it's easier for a seller and even a Realtor to pay for the advice - and a lot of little bits add up to a lot. 

And Julea, the follow-up does happen with students personally from Trainers that I work with - and also with the main company - who gives many opportunities for grads to get additional information, additional resources, and ongoing education.  At our annual convention we do poll all there to find out how things are going - and I personally hear from a lot of stagers that ask for my help and advice about how to grow their businesses. So the answer is YES from the standpoint of follow-up and giving resources.  Do I hand-hold each Stager - no.  Should I?  No.

Am I brutally frank in class about the reality of setting up a business - yes.  Do I share specifics on how to earn income as a stager - the types of jobs they need to have to make that exact income - yes.  Can I guarantee it.  No.  The key for any business success is the underlying motivating factor and how hard someone markets.  It is also relative to how much Staging is understood and wanted in a market.  But I know when I got started my region had zero awareness.  It did not matter that we were near the bay area - we may as well have been in timbucktoo.  Now, the awareness is there and our market has tanked big time (worst hit county in ALL of Calif and 3rd worst market in the US!).

Business is still here - I have to spread my net a little wider these days to capture the same volume and yet there is still a need, it is still the buzz, and I am here for the duration.

- Jennie

Nov 17, 2007 03:53 AM
Melissa Marro
Keller Williams First Coast Realty - The Marro Team - Orange Park, FL
Jacksonville Real Estate and Home Staging

I actually think it is easier to earn a living staging owner occupied homes than vacant.  There always seems to be more to buy for vacant homes.  That said, I find vacant homes simply easier to convert to jobs.  I also personally prefer them so I specialize in them and only do owner occupied for my best clients and my classes.  I have a team locally so I refer the work to someone on my team who specializes in owner occupied. 

Locally companies and agents know they can count on First Impressions Home Staging & Interior ReDesign for ALL of their staging needs (including move in services).  I feel it works best for my business this way.

Nov 17, 2007 08:21 AM
Cheri Dueker
Transitional Designs, LLC - Saint Louis, MO
Transitional Designs, LLC, Home Staging St. Louis
We also seem to have about 50/50 although lately we have been staging many models as we have tons of new build villas in the St Louis area. I think vacants take alot more work, inventory and energy. I can't say I have a favorite as I see each job as a challenge. Good post.
Nov 19, 2007 03:22 PM
Gary Barnett
Home Matters - Indianapolis, IN
Home Matters Property Stylist Group, Indianapolis
Jennie, Here in Indianapolis, Home Staging has gone through some interesting changes since we started 4 years ago.  In the beginning it was all about occupied properties, then over time it slowly changed and now stands at about half & half for 2007.  This may simply be because homes are taking so long to sell that people have had to move on, where before they may have had time to wait out the sell before having to go.  Indianapolis has a large population of mobile professionals that are constantly on the move, coming and going.  We don't cater to one segment over the other.  It was our business plan going in, to service all of the home staging needs that were requested of us and we planned accordingly with furniture and accessory purchases.  Is one easier? Not sure, they both present challenges. 
Nov 20, 2007 03:01 AM
Janice Sutton
1st Stage Property Transformations - Murrieta, CA
Home Stager - Temecula Murrieta
In the beginning all I did was Vacant staging jobs.  I thought I loved Vacants until I started doing Occupied jobs.  They are very different but just as much fun.  This past month my jobs were split 50-50.  I agree with Melissa that occupied jobs can earn you more income since you always need ONE MORE THING for a vacant job.  I also agree with Craig in that you need to stay "well rounded" and be able to work in all Staging areas.  Of course, having your specialties will help to set you apart from other stager's is a plus in any industry.  :)
Nov 20, 2007 04:47 AM
Kim Dillon
Creative Eye Home Staging - West Chester, PA

I've found in my area that vacants seem to come in spurts, consults are more steady, and hands-on for occupieds (which are my favorite), are the most rare.

Kim Dillon, Creative Eye Home Staging

Nov 20, 2007 11:20 PM
Jennie Norris
Sensational Home Staging - Littleton, CO
Denver Regions Premier Home Staging Resource,

This is interesting and shows that we are still in charge of our businesses as far as the type of jobs we want to do - versus a market totally dictating the kinds we HAVE to do.  That is good - in my opinion, we want to choose the types of jobs we do - and to me a job  is a job - and I value both the occupied job and the vacant job - both add income and both feed my Staging spirit in ways that I really appreciate.

- Jennie

Nov 21, 2007 01:24 PM
Abby Roselli
ALR Home Staging and Showcasing, LLC - Staten Island, NY
Staten Island Home Stager
I've had occupieds preparing to list ask if they should VACATE in order to stage it!  LOL  The answer is NO!  I get more leads for vacants than occupieds.  I find occupieds to be more challenging but the income factor is always better!  I don't know about anyone else, but I almost always go over budget with vacants...like Janice said, ONE MORE THING...so true!
Nov 22, 2007 12:26 AM