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Is Your Buyer's Agent Qualified to Represent You?

By
Real Estate Broker/Owner with Franklin Homes Realty LLC

Is Your Buyer's Agent Qualified to Represent You?

Money houseWhen I first came into the business, I primarily worked with buyers. It was a good way for me to learn the area and the complexities of writing contracts.

I always worried that I would make a mistake which would cost me my hard earned commission because of an oversight.

Fortunately, that never happened. Why? Because I was very cautious about dotting every i and crossing every t before submitting an offer.

Imagine my surprise, when I received an offer on one of my listings a few weeks back and the agent had not been as cautious.

It was a VA loan and her buyer was asking for assistance with closing costs. This is very common with FHA/VA loans.

Here is how the buyer's agent worded the request:

Seller to pay 5% of buyer's closing costs.

At first glance, I knew this was wrong. But I did represent the seller. My responsibility is to make sure he pay as little as possible. However, I also knew if we signed the offer written the way it was the buyer, in all likelihood, would not qualify.

I called the agent:

ME: "What assistance is your client looking for in reference to closing costs?".

BUYER AGENT: "Five percent."

ME: "Five percent of what?"

BUYER AGENT: "Of closing costs?"

ME: "So your client wants the seller to pay 5% towards the total closing costs?"

BUYER AGENT: "Yes"

ME: "Really?"

BUYER AGENT: (Finally realizing what was wrong) "We are asking the seller to pay 5% of the purchase price towards closing costs."

BINGO!!

This is a big distinction. On average, closing costs and pre-paids will run a buyer approximately 3% of the purchase price.

contract signingClosing costs and pre-paids must be paid at the closing table. No rolling the closing costs and pre-paids into the loan. That's why most FHA/VA loans request assistance with closing costs.

For example, if the purchase price of a home is $150,000, the buyer would be required to pay approximately $4,500 in closing costs and pre-paids.

The way the buyer's agent originally worded it, the buyer was asking the seller to pay 5% of the $4,500 or $225. That is not good for the buyer.

He would have been very surprised the day of the closing when he was told to bring $4,275 to the closing to cover his costs.

I wish I could say this was the only thing that occurred during the negotiation/contract period.

The buyer's agent submitted a counter offer on a Contract Amendment form rather than a Counter Offer form. She didn't carry over requests from one Counter Offer onto the next even though the form clearly states in bold:

ALL OTHER TERMS AND CONDITIONS OF THE ORIGINAL ATTACHED PURCHASE AND SALE AGREEMENT ARE ACCEPTABLE TO THE UNDERSIGNED. ALL TERMS AND CONDITIONS PROPOSED IN PREVIOUS COUNTER OFFERS, IF ANY, ARE NOT INCLUDED IN THIS COUNTER OFFER UNLESS RESTATED HEREIN.

I had to point this out to her when I requested she re-submit the counter on the correct form.

She asked me to complete the VA Addendum because she didn't know how. Even though, it was her buyer's loan. And instead of sending a Buyer Inspection Contingency Removal/Notification, she made her home inspection requests via another Contract Amendment form.

The real kicker is this agent has had a real estate license since 2008. It's unbelievable that she has made it this long in the business. I suspect other agents have been covering her butt just the way I did.

BUYERS BEWARE: Just because an agent has been in the business for years, does not mean they are adequately qualified to represent you. Using the wrong agent could be a costly mistake. Make sure you use due diligence when choosing a buyer's agent.

 

P. S. Looking to buy a Franklin TN home? Contact Franklin Homes Realty LLC today at (615) 495-0752.

Posted by
Tammie White, Managing Broker/Owner
CLHMS, CRS, GRI, SFR
Franklin Homes Realty LLC
Franklin, TN
(615) 495-0752 
GET REAL. GET LOCAL.
 
This posting with the content written here and photographs displayed are the intellectual property and opinions of Tammie White of Franklin Homes Realty LLC. Any party who uses this material without the written permission of Tammie White is subject to copyright infringement and possible lawsuit.

Comments(16)

Chuck Carstensen
RE/MAX Results - Elk River, MN
Minnesota/Wisconsin Real Estate Expert

Closing cost now do seem like they are 4 or 5% on lower priced homes.  However, either way it needs to be requested properly.

Feb 01, 2012 04:02 PM
Ted J. Macy
Top Agents Atlanta Metro - Milton, GA

Great Blog, wish all Buyer agents would read this and take it to heart. If you were not such an honest, forthright person, that agents buyer would be very very upset, as might be the seller you are representing. Seems that so many Real Estate Schools teach people to pass the test and there is very little, if any, followup on teaching the agent who to write and negotiate a proper contract.

Thanks you for your diligence and please keep up the Good work.

Feb 01, 2012 04:08 PM
Tammie White, Broker
Franklin Homes Realty LLC - Franklin, TN
Franklin TN Homes for Sale

Chuck - FHA/VA loans have funding fees associated with them. This buyer was requesting that assistance, as well. However, the funding fee can be rolled into the loan. I negotiated on the sellers behalf. He didn't pay the full 5%.

Ted - I am embarrassed to say this is true. New agents should really spend some time working with a mentor so they don't make these types of mistakes.

Feb 01, 2012 04:22 PM
Greg Gillespie
GumTree Realty / Genesis Realty Services,Inc - Tupelo, MS
CRS / Broker Owner

You did the right thing, if you hadn't, like you said, it wouldn't have closed.  I would have to bet that if you hadn't caught it, that it would have gone through underwriting just fine.

Feb 01, 2012 04:27 PM
Tammie White, Broker
Franklin Homes Realty LLC - Franklin, TN
Franklin TN Homes for Sale

Greg - Possibly but I need to be able to present a NET sheet to my seller. I get that number as close as I can. I'm not going to risk giving my seller bad information.

Feb 01, 2012 04:32 PM
Pacita Dimacali
Alain Pinel - Oakland, CA
Alameda/Contra Costa Counties CA

Tammie

Great catch --- and obviously, you knew the agent made a huge mistake. Careless with how he phrased it, and clueless with what would be allowed for a VA loan. He's lucky you're the agent that caught that mistake. What was his broker doing to help this person? And you're right...years experience does not necessarily make a good agent.


Feb 01, 2012 05:59 PM
Sue Ellett
Synergy Property Group | Spyglass Realty - Austin, TX
Austin, TX, Lake Travis, Dripping Springs

It's truly unfortunate but there are many under-trained agents in all markets, I suspect.  If an agent doesn't write many contracts or works for a brokerage without strong support and training, it is inevitable.  Good for you, however, for pointing it out. 

Feb 02, 2012 12:17 AM
Tammie White, Broker
Franklin Homes Realty LLC - Franklin, TN
Franklin TN Homes for Sale

Pacita - I was tempted to contact the broker. But I've seen these guys get on the defensive rather than take an attitude of responsibility.

Sue - I suspect you are right. When I started in the business, my then broker, required us to take a Contract Class. I used that mocked up contract as cheat sheet for a year. I had all the blanks highlighted in yellow so I wouldn't miss anything. It really helped me. More brokers should require such a class.

Feb 02, 2012 02:02 AM
Chris Ann Cleland
Long and Foster Real Estate - Gainesville, VA
Associate Broker, Bristow, VA

Wording is everything.  5% of closing costs of 5% of the sales price in closing costs is a colassal screw up and one, that had it made it to the table that way, he would have no doubt spent his commission fixing.

Feb 02, 2012 04:27 AM
Tammie White, Broker
Franklin Homes Realty LLC - Franklin, TN
Franklin TN Homes for Sale

Chris Ann - My concern, of course, was that the agent would not have paid it and the buyer would have walked. I couldn't risk that for my seller.

Feb 02, 2012 04:42 AM
Gene Mundt, IL/WI Mortgage Originator - FHA/VA/Conv/Jumbo/Portfolio/Refi
NMLS #216987, IL Lic. 031.0006220, WI Licensed. APMC NMLS #175656 - New Lenox, IL
708.921.6331 - 40+ yrs experience

Tammie:  Kudos to you for catching .. and then taking action on this obvious error.  Obviously your meticulous attention to detail paid off for your client AND the buyer/buyer's agent too.  Heck .. EVERYone involved in this transaction.  The dominoes would have toppled had you not.  And you're most likely correct in your assumption that this agent has been enabled by others over her tenure.  And what ... should we be acting in our client's best interest .. do otherwise.  I suspect this agents knows that and depends on it.  My question is ... how do they really ever learn if someone is always bailing them out?  Very sensitive problem, isn't it??

Gene

Feb 02, 2012 05:37 AM
Tammie White, Broker
Franklin Homes Realty LLC - Franklin, TN
Franklin TN Homes for Sale

Gene - I agree that it is a very tricky situation. Maybe if we were in a different market, agents would be less likely to cover for her. I don't want my client to suffer because the buyer's agent didn't know how to do her job.

Feb 02, 2012 06:45 AM
Katerina Gasset
The Gasset Group & Get It Done For Me Virtual Services - Provo, UT
Amplify Your Real Estate & Life Dreams!

As franklin tn short sale agents, Tammie, It's a good thing that you have brought this up on your blog. This has been happening for the longest time and I really pity those clients who trusted the wrong people on their housing and financing future. I'm with you on that Tammie, It doesn't necessarily follow when an agent has been in the business for years, it means that they are adequately qualified to represent clients. There are so many factors that we all have to consider. Reputation may be hard to build, but once damaged, it would even be harder to regain. Thanks for sharing, Tammie.

 

 


Feb 02, 2012 02:28 PM
Tammie White, Broker
Franklin Homes Realty LLC - Franklin, TN
Franklin TN Homes for Sale

Katerina - This is the first time I have come across this. I hope it's the last.

Feb 02, 2012 03:50 PM
Peggy Chirico
Prudential CT Realty - Manchester, CT
REALTOR® 860-748-8900, Hartford & Tolland County Real Estate

Hi Tammie - I missed this post but came over from your update! It's really unfortunate that so many mistakes were made, but the buyer is lucky that you were on the other side wanting to get the deal closed correctly. Good for you!

Feb 14, 2012 01:43 AM
Dawn A Fabiszak
Private Label Realty ( Denver metro area, Colorado - Aurora, CO
The Dawn of a New Real Estate Experience!

Tammie ~ I had to come by and read your original post on this agent.  My goodness, she is clueless.

Feb 14, 2012 05:18 AM