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Most common mistakes on short sale packages that may cause delays, or worse, rejection

By
Real Estate Agent with Alain Pinel BRE 01367196

Most common mistakes on short sale packages that may cause delays, or worse, rejection

Wells Fargo/Wachovia sent a letter to short sale agents about the most often seen mistakes that seem to hold up the approvals. It’s a good reminder to review the short sale package  before sending it.

Here are the most often found mistakes on submitted short sale packages: paperwork

  1. Can’t read the contract and other paperwork. Be sure all pages sent are legible
  2. Page 1 of purchase contract missing APN (Assessor Parcel Number) and/or zip code or property
  3. All other pages of contract missing full property address at top including zip code
  4. All other pages of contract missing DATE of contract
  5. Contract missing DATE next to ALL signatures where date is required
  6. Signatures of buyers and sellers missing PRINTED NAMES under them (not Owner of Record)
  7. Names of seller do not match what is on the bank’s deed of trust. (Example, buyer was unmarried when she bought property, and switched to married name when signing documents)
  8. If buyer is a Corporation or LLC, signature must be of the person given the authorization to sign, and the printed name under the signature must include the company name, printed name of the person signing, the person’s position with the company. This is a new requirement. This must also have full Articles of Incorporation AND operating agreement showing names and percentage ownership of all members
  9. Listing and selling agents must fill in all appropriate DRE (Department of Real Estate) numbers, and must date the contract
  10. Short sale addendum missing date of contract at the top, and the name of the Seller.  Be sure dates are filled in and printed names are under signatures.
  11. Banks don’t need other advisories, but if agents send them, be sure they are complete: printed names, signatures, dates, property address.
  12. HUD must have all sellers and buyers names spelled correctly on the first page.
  13. HUD must have settlement date anticipated. Include address of settlement.
  14. Listing agreement not complete with full address, missing sellers’ signatures and dates of contract
  15. Hardship letter is outdated. Must be dated within 90 days at approval time
  16. Submission form must come with the file as cover sheet. Must include on cover sheet any incentives requested and on the HUD statement to be considered


Many short sale agents may have experienced delays when the bank’s set up specialist reviews the documents with a fine-toothed comb. Best that we spend time checking and double-checking the package.  We know that if we miss any one thing, it gets bounced back to us. And then the bank gives us only 72 hours to make the corrections.

Remember, it takes less time to do it right the first time than to do it over.


Related post

Why do short sales fail?

Comments(12)

John McCormack, CRS
Albuquerque Homes Realty - Albuquerque, NM
Honesty, Integrity, Results, Experienced. HIRE Me!

Remember, it takes less time to do it right the first time than to do it over.

Pacita, this line jumped off the page at me.  So very true in each and every area of life and business! 

Feb 06, 2012 06:29 AM
David Spencer
Keller Williams Northland - Kansas City, MO
Show Me real estate in Kansas City

Very good breakdown of to do list for submitting short sales. Responses are slow enough without additional obstacles.

Feb 06, 2012 06:32 AM
Pacita Dimacali
Alain Pinel - Oakland, CA
Alameda/Contra Costa Counties CA

John --- it take effort to be careful, but it does sap our energy to correct mistakes.

David -- thanks. This came directly from the bank...so they're very aware of (and probably look for) these errors and omissions.

 

Feb 06, 2012 07:05 AM
John M. Scott
BRE # 01442690, Scott Keys Properties - San Francisco, CA
Broker / Owner San Francisco Bay Area

Pacita, in other words we need to do our job right from the start. But sometimes even that meets roadblocks. I was recently trying to submit a short sale package by fax. Tried twice - but they said it kept coming in sideways! Finally had to ship it 'next day!'

Feb 06, 2012 12:51 PM
Pacita Dimacali
Alain Pinel - Oakland, CA
Alameda/Contra Costa Counties CA

John -- I had another problem with faxing --- files too big to be accommodated on the other end.

Some of their lines would only accommodate up to 25 MB. But with over 200 pages of statements, our files would be bigger than that.

So I split the package into two between Seller Documents (financials), and Realtor and Buyer documents (listing agreement, MLS, comps, purchase agreement, preapproval letter, proof of funds, affidavit of arms length transaction, etc). And in both cover sheets, I indicate what the package contains, along with the complete seller info/name/property/loans

Feb 06, 2012 01:24 PM
Marge Piwowarski
Phoenix AZ Horse Property - Phoenix, AZ
Phoenix AZ Horse Property, LLC

Pacita,

You have so got this down!  I have boundless admiration for those of you who have perfected this.  There is no way I would ever take a short sale listing, I try to get my buyers to avoid them and pray for an experienced agent on the other side if they go for one anyway. 

Feb 06, 2012 01:35 PM
Jim Hale
ACTIONAGENTS.NET - Eugene, OR
Eugene Oregon's Best Home Search Website

Getting things right the first time is so much easier when you know what you are doing....because it's not your first time.

Feb 06, 2012 03:05 PM
Sally K. & David L. Hanson
EXP Realty 414-525-0563 - Brookfield, WI
WI Real Estate Agents - Luxury - Divorce

Great list...we had one where the now divorced sellera had tried a zillion times to have her name changed...and thought she had...it was on the deed and tax record...not with the bank...grrr....Good job !

Feb 06, 2012 09:49 PM
Phil Leng
Retired - Kirkland, WA
Phil Leng - Retired

Hi Pacita,

Well done!

I took the liberty to reblog your post, it was so good.

Thank you

Phil

Feb 06, 2012 10:15 PM
Pacita Dimacali
Alain Pinel - Oakland, CA
Alameda/Contra Costa Counties CA

 

Marge -- like many things, we learn by doing

Jim -- you're right. And you had a clever way of saying so :)

Sally and David --  and that was a lesson learned!

Phil -- an honor, indeed.

 

Feb 07, 2012 07:59 AM
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate Services

Pacita, The sad part about reading this is that items 1-10 apply to a non-short sale. Maybe agents who are doing short sales will actually learn how to complete a contract correctly.  We can add to the list that hiring the wrong agent may be why short sales to be delayed or rejected.

Feb 07, 2012 04:40 PM
Pacita Dimacali
Alain Pinel - Oakland, CA
Alameda/Contra Costa Counties CA

Kathleen

Gotta cross those Ts and dot those Is. We write offers and forget to double check the details.

For example, I received a counter offer from and agent, but she did not place an X in the box to say that they are accepting the offer subject to a counter offer. It would have obligated them to the original terms of the contract.

Ditto your comment about hiring the wrong agent. I have run into so many of them who don't have a clue.

 

Feb 07, 2012 06:41 PM