I grew up in a house and lived there for 17 years. It was a 5,000 square Foot "Oil Eater" as my dad used to say. It had 3 floors and a basement...an unfinished basement. When it was time to get rid of the house, we had a Realtor walk through who said that we had to do something with the basement. It had concrete walls, piles of sand in corners and several different rooms which included a laundry room, wine celler and boiler room...which housed the furnace. Now, I know that as you are reading this, you may be saying, "Wow, that is amazing" but let me tell you, it was no palace.
After the Realtors comments, we decided that we would have a clean up day as a family. The 4 of us spent the day whitewashing the concrete walls, hauling out bags of trash and sand and straightening every corner of the basement. The Realtor came back and could not believe the transformation. Not only was the basement an area not to be embarrassed about but it was a whole wing of the house that had unlimited possibilities for buyers.
We definitely felt a sense of accomplishment as well as had a great bonding day. The same holds true for your listings. We often are called upon to assist our sellers in many different ways. From helping to arrange a garage sale to hauling away trash after they have moved, we do whatever it takes to make the deal happen. I truly believe that these extra steps serve to bond us with our customers and it sets us apart from agents who only look at this profession as a 9-5.
It is amazing what a little bit of elbow grease can accomplish.