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What do you do when you get a request for a recommendation - and you don't know the person?

By
Services for Real Estate Pros with Marte Cliff Copywriting

question marksThis morning's email included a request for a recommendation on LinkedIn - and I really don't know what to do with it.

The request came from a fellow Active Rain blogger - someone I think is probably well worth recommending.

But I don't actually know that. I've never worked with them - never even spoken with them. I've read some of their blog posts and that's the extent of what I know.

So when you get to the place that says "how do you know this person?" what do you say? You can't choose:

  • Colleagues working for the same firm
  • They've worked for me or I've worked for them
  • We've worked together but for different firms

None of that is true, and there aren't any other choices.

So what do you do?
I don't feel right about just ignoring them, but I can't honestly write a recommendation when I can't honestly answer the first question - and then don't know anything to say about how they do business.
Should I write and tell them I'm sorry?

I do write recommendations...
I'm happy to write a recommendation about (most of) the people I have worked with or done business with. In fact, if I see one of them on LinkedIn and haven't already done so, I'll take a few minutes to go and write something.

One day I even took an hour and went looking for my past clients, just so I could write recommendations for them.
But I don't know what to do in this case.

How do you handle this kind of request??



Comments(16)

Anita Clark
Coldwell Banker Access Realty ~ 478.960.8055 - Warner Robins, GA
Realtor - Homes for Sale in Warner Robins GA

Marte: I usually write a generic recommendation mentioning their blogging, online presence, etc.

Feb 12, 2012 11:00 AM
Dimitri Matsis-REALTOR® (818) 599-6083
Troop Real Estate Inc. Westlake Village CA - West Hills, CA

Hi Marte,

I too, was approached by a Linkedin associate for a recommendation. I knew the guy personally, and had spoken with him on a couple of occasions after our sales meetings as he worked at our company’s business division (commercial RE), however, nobody from our office had ever done any business with him so I couldn’t even ask anyone for opinions.

I respectfully declined because I felt I was NOT a good reference, since we never worked together and it would not be of benefit to anyone.

Feb 12, 2012 11:11 AM
Marte Cliff
Marte Cliff Copywriting - Priest River, ID
Your real estate writer

Anita - But what do you say where it asks how you know the person? Active Rain isn't a choice!

Dimitri - I'm leaning toward that, but it makes me feel a little bit mean.

Feb 12, 2012 11:47 AM
Anita Clark
Coldwell Banker Access Realty ~ 478.960.8055 - Warner Robins, GA
Realtor - Homes for Sale in Warner Robins GA

I have used "Business Partner", then explained how I know them.  If you are not comfortable with it, by all means, decline and let the person know why.  Was it me?  HA.

Feb 12, 2012 11:55 AM
Marge Piwowarski
Phoenix AZ Horse Property - Phoenix, AZ
Phoenix AZ Horse Property, LLC

Tough one Marte.  We all want to help each other but I personally wouldn't ask anyone who didn't know me to wrote a recommendation.  I would decline and explain why. 

Feb 12, 2012 01:09 PM
Lynda Eisenmann
Preferred Home Brokers - Brea, CA
Broker Associate ,CRS,GRI,SRES, Brea,CA, Orange Co

Marte,

Truthfully, I just delete them. Guess it's not the appropriate thing to do, it would be more straight-forward to respond, yet I haven't.

Feb 12, 2012 02:56 PM
Diana Zaccaro Broker Associate
ZOOM Realty Group - Cocoa Beach, FL
"The Accidental Blogger" Cocoa Beach, Florida

Marte - When in doubt, don't. I have declined many requests for recommendations on LinkedIn and usually write a brief note explaining why I can't currently recommend that person and it seems most people understand.

Feb 12, 2012 02:56 PM
Nancy Laswick
United Real Estate - Phoenix, AZ
Your REALTOR® For The Valley Of The Sun

It's always difficult to decline a request for a recommendation but honesty is the best policy and if you don't feel you know someone well enough to give an enthusiastic recommendation you shouldn't feel bad about respectfully declining and they should be respectful and graciously accept your decision.

Of course if I ask and you decline I'm going to be mad at you forever...

only kidding, I'll eventually get over it!  

Feb 12, 2012 04:09 PM
Marte Cliff
Marte Cliff Copywriting - Priest River, ID
Your real estate writer

Anita - No, it wasn't you :)

Marge - That's it... we do like helping each other.

Lynda - I've done that before when I couldn't see any connection at all. I feel a little diffrent this time.

Diana - That's probably the best course.

Nancy - Hopefully we'd all feel that way. I'm such a wimp that I don't even ask people I know. I think that goes back to the "Blame Mom" thing I wrote about how so many of us have trouble writing self-marketing copy.

Feb 12, 2012 04:49 PM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Marte, you are a better person than me, if I have NO IDEA who the person is, I delete it.     A recommendation is to be just that...and if you don't know them, how can you?

Feb 13, 2012 02:17 AM
Marte Cliff
Marte Cliff Copywriting - Priest River, ID
Your real estate writer

Joan - That was my thought - How can I?

Just FYI to everyone... I did as some suggested and wrote a note. This morning I got a very nice note in reply.

Something else funny - I keep getting REMINDER noticed to write a recommendation for someone... and those reminders are coming to one of my autoresponder addresses. You know, the ones where you can request a free report or prospecting letter. Kind of like the other spam mail that often goes to those addresses.

Feb 13, 2012 04:16 AM
Michael S. Bolton
Michael S. Bolton,Inc. - Zimmerman, MN
MN Appraiser

Marte~If someone I don't know is asking for a recommendation, I think that is telling in of itself. If I've gotten to know them, but have never used their services, then I would state that in my recommendation.

Have an AWESOME Valentines day!

 

Feb 13, 2012 10:59 PM
Dimitri Matsis-REALTOR® (818) 599-6083
Troop Real Estate Inc. Westlake Village CA - West Hills, CA

Mi Marte,

There is nothing mean about being honest and truthful especially when our reputation is on the line. We work so hard to build it up and as we all know it could come crashing down real fast.  

 

Feb 14, 2012 09:27 AM
Marte Cliff
Marte Cliff Copywriting - Priest River, ID
Your real estate writer

Michael - I could make a recommendation that based on their blog posts, I think others should check them out. But... LinkedIn wants you to choose how you know the person - and all of them involve having done business with them .

Dimitri - That is so true. I'm always careful what I say, even about people I know well.

I worry that it will turn out like it sometimes does whn you tell friends that you had a great meal at a restaurant -  then they to there and get a terrible one.

Feb 14, 2012 11:40 AM
Lawrence "Larry" & Sheila Agranoff. Cell: 631-805-4400
The Top Team @ Charles Rutenberg Realty 255 Executive Dr, Plainview NY 11803 - Plainview, NY
Long Island Condo and Home Specialists

Although we have only been asked by a few for a recommendation, if we've never done business with them, or aren't familiar with them at all, we would ignore it, but so far this has never happened to us... 

Feb 15, 2012 06:23 PM
Marte Cliff
Marte Cliff Copywriting - Priest River, ID
Your real estate writer

Larry & Sheila - Ignoring is what I usually do, but this time I thought I needed to respond because they were AR members.

Feb 16, 2012 02:35 PM