NOTE: This article is part of the forthcoming book, the Gotcha GuideTM to Buying or Investing in Real Estate. Email us to join the mailing list for the release date.
-by DeeinAustinTM
You may wonder why I'm writing about apologies and what they have to do with real estate gotchas.
I'm a strong proponent of a well-placed, well-thought apology. On the other hand, I believe that an insincere or poorly-made apology is the quickest way to diminish trust in a relationship. Trust is key to any business transaction, especially in real estate since there are so many parties involved.
Successful agents and investors realize is that bad things happen. People make mistakes. Wires get crossed. Deadlines get missed. Paperwork becomes lost. This is all part of navigating the waters of a typical real estate transaction.
The instant these "bad" things happen, you step into the spotlight as a professional. You could be the buyer, seller, agent, inspector, lender etc., the role doesn't matter. You're on stage and will propose a solution that will either deepen OR weaken your relationship with the other party. In addition, an apology may be due in some instances.
STOP! BEFORE YOU APOLOGIZE...
Continue reading "Gotcha GuideTM to Apologizing. There's no whining in real estate" »