What's in Your Wallet?

I am proud to be part of Century 21 and of our office, Century 21 Liberty Homes in Mililani, Oahu, Hawaii. I am proud to be a Realtor Associate® and what I stand for in the Real Estate Industry. I AM a Professional

A Professional Attitude.... Brings a "Professional Salesperson" to the Table

But....that's not what this is about anyway.... :)

Over the weekend I got a head/chest cold/flu and had someone else work in Admin. for me yesterday (I also work part time for our office :) I spent all day printing out Holiday Cards for clients, family and friends, set appointments for showing a buyer property today and called the client back to let her know what time to meet me. Utilizing my time...even though I'm sick.

I must be sick. :)

I also put together a Hawaii Relocation Packet together to send out today to clients who are relocating in a few months from Alexandria, VA. WOW! Who do I know from Alexandria?  Why Brian Block!  No, I didn't meet them through Brian.

They actually typed in Military Relocations Hawaii and found me on the internet. In any case, I set them up with automatic notification of listings with the property criteria, neighborhood, price range, bedrooms, schools and such. We have been fine tuning for over a month and I now was able to print out listings with pictures for certain neighborhoods.

Following is what I included in my Relocation Packet:

  • Cover Letter
  • The folder is white and on the front is a gold embossed raised lettering of Century 21. (Very white looking! Hard to keep clean but sure looks nice!)
  • Hawaii Buyer Advisory: Includes information about zoning, the transaction process, links for government  and pertaining info sites such as school districts, pet info, title info, County Assessor, Ocean Safety, Volcanoes, and much more!
  • Loan Process Info
  • Escrow Process (The life of an escrow)
  • Map of Oahu
  • Packet with VA Homebuyer info
  • BAH (Housing Allowance in Honolulu County) Chart for 2007
  • 7 Full Length Customer Reports for Listings from three different neighborhoods that they are interested in along with color pictures from each property.
  • A few articles I wrote from my blog on Median sales prices, Relocating to Hawaii, Military Relocating to Hawaii etc.
  • Buyer Brochure with tips for Hawaii Homebuying
  • A Hawaii Calendar for 2008

I try to be thorough in giving information although once they arrive it seems it was never enough. I want to make sure they understand everything and therefore explain away anyway. The written word is never enough, is it? 

So..... what's in your relocation packet? 

 
Post is included in group: Military Relocations
Post is included in group: Fraiche Aire
Post is included in group: Posts to Localism
Post is included in group: POSITIVE ATTITUDE for the Weary Soul

59 Comments on What's in Your Wallet?

Sally- That is one great package! We add the county tax appraiser information and information on how to apply for your homestead. We also put in the package a Hurricane preparedness booklet made by one of our news stations. Katerina

11/27/2007 12:14 PM by Nestor & Katerina Gasset, Realtors® Wellington Florida Luxury Homes (International Properties and Investments, Inc.)


Sally - Sounds like a great reference piece. I work mostly with sellers so I don't utilize a marketing brochure like this. One of my buyers agent does though and she has quite a bit of the same type of information you are using. Nice work!

11/27/2007 12:20 PM by Bill Gassett Metrowest Massachusetts Real Estate (RE/MAX Executive Realty)


Sally,  This is a wonderful very inclusive relocation packet that you send out...amazing work !   I'm so glad that your beautiful posts are bringing you new prospects...they really luck out when they find you.

My relocation packet is very similar to yours, except for the things that only pertain to the USA or military, of course. I also include copies of  some of the testimonial letters from clients that I have received over the years. Prospects seem to really enjoy reading these and it gives them a feeling of greater trust and confidence in me.

((-:

Jo 

11/27/2007 12:22 PM by Jo-Anne Smith-Belleville, Quinte and Prince Edward Region Real Estate, Ont. (Royal Lepage Proalliance Realty, Brokerage)


Katerina: My Buyer advisory has all the info on hurricanes/volcanoes etc. with links to all including tax assessor info.

Bill: Thanks Bill! I do both (not at the same time) and though some do not like to work with buyers.....I DO! I love first time homebuyers and gee....I change with the market :)

11/27/2007 12:22 PM by Celeste "SALLY" Cheeseman (RA), Hawaii Real Estate & Hawaii Relocation (Century 21 Liberty Homes -Mililani, Hawaii)


Jo: Sounds like an idea....I just may use some letters as well!  I love getting feedback from you all!

11/27/2007 12:23 PM by Celeste "SALLY" Cheeseman (RA), Hawaii Real Estate & Hawaii Relocation (Century 21 Liberty Homes -Mililani, Hawaii)


Sis - I like what's in your packet, very extensive.  I want to move there just for your Relocation Packet:-)

11/27/2007 12:44 PM by First Choice Equity Group Inc.


Lysa: It's the yuk part...all coming out ewww. In any case, I'm feeling better today than yesterday...yesterday I had a fever. It's cool...back to being Agent Aloha! Ha!

Jason: I'll send you one ...you're so silly.

11/27/2007 12:46 PM by Celeste "SALLY" Cheeseman (RA), Hawaii Real Estate & Hawaii Relocation (Century 21 Liberty Homes -Mililani, Hawaii)


Sally,

You are just great! everything else is a Secondary Tool, but it is still good to have. I hope you feel better, because the last time I spoke to you, it seemed like you were Sick.

11/27/2007 12:46 PM by Thomas Weiss (Thomas R. Weiss)


Sally, great little package you got there..! I'm sure your clients must feel like its Christmas when they receive that! thanks for sharing!

11/27/2007 12:57 PM by Nick M -Realtor®-Appraiser in West Palm- South Florida Real Estate Appraiser (Certified Residential Appraiser- West Palm Beach Real Estate)


Tom: That was the ear infection :) This time a cold. I just got my flu shot two weeks ago...I guess it doesn't help with colds. In any case....you're right ...I am the First Tool :)

Nick: Hey Nick! You're funny....I did put a Hawaii calendar in it though  I think they'll appreciate it....it's for marking off the days until they meet me :)

11/27/2007 01:02 PM by Celeste "SALLY" Cheeseman (RA), Hawaii Real Estate & Hawaii Relocation (Century 21 Liberty Homes -Mililani, Hawaii)


Sally - That is a nice relocation package. Our relocation package is similar, but no information about volcanoes because they don't erupt very often here.

11/27/2007 01:07 PM by Ryan Martin - Bellingham Real Estate Agent (Windermere Real Estate / Whatcom Inc.)


Ryan:  That's pretty funny! You must have something going on over there...hmmm...tornadoes and such? Thanks Ryan.

11/27/2007 01:09 PM by Celeste "SALLY" Cheeseman (RA), Hawaii Real Estate & Hawaii Relocation (Century 21 Liberty Homes -Mililani, Hawaii)


Sally - We have snowboarding! Mt Baker got 17 inches of snow last night and the mountain opens on Thursday.

11/27/2007 01:26 PM by Ryan Martin - Bellingham Real Estate Agent (Windermere Real Estate / Whatcom Inc.)


Sally, sounds like a great relocation package.  Have they sold their home in Alexandria yet?  Hint...hint...

11/27/2007 01:31 PM by Brian Block -- Northern Virginia & D.C. Real Estate (RE/MAX Allegiance)


Ryan: Okay, guy..you just go with your snowboarding :)

Brian: I'm on it....I'm waiting for an answer. BTW...should be hearing from the other one relocating there in the next month or so.

Dan: I do too...this was just one more way to show initiative :)

11/27/2007 01:41 PM by Celeste "SALLY" Cheeseman (RA), Hawaii Real Estate & Hawaii Relocation (Century 21 Liberty Homes -Mililani, Hawaii)


Sally, I don't have a packet, but if I did I would hope that it would have more in it then in my wallet :)

It is a very lonely and empty place at this time of the year after my wife gets through shopping ........ LOL 

11/27/2007 02:16 PM by George Souto (McCue Mortgage Co.)


George:  You are too funny! Thanks for the chuckle...I need all the chuckles I can get...gotta show property pretty soon and still not feeling too hot.

11/27/2007 02:26 PM by Celeste "SALLY" Cheeseman (RA), Hawaii Real Estate & Hawaii Relocation (Century 21 Liberty Homes -Mililani, Hawaii)


Sally,

If you do work like that when your sick, you must be awesome when you're feeling better!!! Thanks,   Fran

11/27/2007 02:27 PM by Fran 'The Title Man' Gaspari Title Insurance-PA & NJ (Patriot Land Transfer, Inc.)


Fran: I'm actually a work horse...I work in our office part time in Admin as well as we have another pc repair business...and blogging...can't forget blogging...is more work, fun, networking and more work. :)

11/27/2007 02:36 PM by Celeste "SALLY" Cheeseman (RA), Hawaii Real Estate & Hawaii Relocation (Century 21 Liberty Homes -Mililani, Hawaii)


Sally, an ambitious packet for relos. Thanks for sharing your ideas with us.  I am fighting a cold too. UGH! Hope you feel better soon. Gotta go drink something hot......

11/27/2007 02:37 PM by Terry Westbrook ~ Realtor(R) Grand Rapids Mi Real Estate Ada/Cascade (Five Star Real Estate, LLC Grand Rapids , MI)


Sally - Great relo package - I also try to include lifestyle stuff since people love living here (and Hawaii) - fishing, biking, diving, beaches, etc.

Hope you're feeling better.

11/27/2007 03:03 PM by Clearwater Real Estate - Tampa Bay FL Homes & Condos for Sale- Cyndee Haydon (Belloise Realty)


Terry: I was doing the saimin thing...with plenty of hot broth....cold tablets, chloraseptic spray, ibu, plenty of liquids....yuk...it's the pits, huh? Take care...get well!

Cyndee: Good idea! I have some of my posts in it although it could use a bunch of beach stuff.

11/27/2007 03:07 PM by Celeste "SALLY" Cheeseman (RA), Hawaii Real Estate & Hawaii Relocation (Century 21 Liberty Homes -Mililani, Hawaii)


Sally - That's a great relocation packet. I don't work with that many buyers, but having one or two on hand sounds like a great idea! I hope you're feeling better soon!

11/27/2007 04:31 PM by Linda Scanlan (The Real Estate Referral Company)


Wow I'm impressed once again.  That's a great package.  If I was relocating to Oahu, I would be calling you.

11/27/2007 04:38 PM by Georgina Hunter Maui Realtor (Jim Sanders Realty Inc. - Maui)


Sally,

What a great package!!  Looks like I have to update my packet, yours puts mine to shame!!

11/27/2007 04:53 PM by Harold Watts' Palm Springs Real Estate Blog (Lyle Realtors)


Sally I always find if I can get the conversation onto lifestyles - it moves the relationship much further :-)

11/27/2007 04:59 PM by Clearwater Real Estate - Tampa Bay FL Homes & Condos for Sale- Cyndee Haydon (Belloise Realty)


Sally, That is a great package to send, but I don't send any print material anymore - I do it all online or on a CD that has pretty much the same info you have since we have a large military presence here between the Pentagon, Fort Belvoir, and Quantico Marine Base near my home, Karen

11/27/2007 05:00 PM by Karen Kruschka - One of the most experienced agents in Northern Virginia (RE/MAX Allegiance)


Sally,

Our company has a Relocation department that handles all the Relos. I know one thing we have is a great DVD that was produced by my company...it shows the entire state and the 4 seasons we have.

It's an awesome tool.

11/27/2007 05:01 PM by Monika McGillicuddy~ N.H. Real Estate Broker & Trainer (Prudential Verani Realty/Hampstead)


Linda: Felt good enough to show property ...and back home now.  Thanks

Georgina: Well, I have you for Maui so we're even!

Harold:  I think I need something like Cyndee is talking about..

Cyndee: I think that really would be the case for mine as well.  I just did a post on Relocating and included the diversity with all the different ethnic cultures and stuff. I think I'll add in points of interest and stuff like that too.

Karen: I send a lot online as well athough I can give them printed stuff as well....made it a little more personal.....and sent biz cards and stuff as well...you never know...they might just pass my card to another..and another :)

Monika:  We have a small office and we do our own :( ....  I sure would like a dvd to send with a relo packet...hmmm...

11/27/2007 05:20 PM by Celeste "SALLY" Cheeseman (RA), Hawaii Real Estate & Hawaii Relocation (Century 21 Liberty Homes -Mililani, Hawaii)


Sally, What a comprehensive set of information!  You know your area and the different laws so well that you are truly a benefit to your clients.  It's wonderful that you include listings as well...this information will instill buyers confidence in you immediately.

11/27/2007 05:31 PM by Carole Provenzale Owner, Feng Shui Long Island (Feng Shui Long Island)


Sally, thank you so much for sharing ! That is an awesome relo package. (bookmarked)

11/27/2007 05:45 PM by Missy Caulk Ann Arbor Real Estate (Keller Williams Ann Arbor, Michigan)


Carole: Thanks so much! I really appreciate that!

Missy: Wow....I am very flattered Missy...thank you!

11/27/2007 05:57 PM by Celeste "SALLY" Cheeseman (RA), Hawaii Real Estate & Hawaii Relocation (Century 21 Liberty Homes -Mililani, Hawaii)


You did all of this while you were sick?? Oh honey.... whatever you have needs to rub off on me. I'm moving there too!

11/27/2007 06:01 PM by Portland Oregon Real Estate Broker * Jennifer Bukaty * (Bridgetown Realty, Inc.)


Jennifer: And I just came back from showing property (good thing it was a quick thing) and running to the post office to send out all the cards I made out yesterday. I'm pooped....the congestion is making me tired. yuk.

11/27/2007 06:08 PM by Celeste "SALLY" Cheeseman (RA), Hawaii Real Estate & Hawaii Relocation (Century 21 Liberty Homes -Mililani, Hawaii)


Woo Hoo Sally...

I have bunches or pretty wallets...But alas...No packets :)

We don't do Buyer's...But if I did...I would answer the question :)

So...Did everyone in the Rain put up a post today or what? :)

TLW...ROAR!

11/27/2007 06:14 PM by "The Lovely Wife"...Broker Bryant's Wife... (Co-Owner Tutas Towne Realty, Inc.)


Sally- I bookmarked this for the great ideas! I'm just starting out, so this is my first official holiday season as a Realtor, and I want to do something really nice. I hope that your feeling better, I am impressed that you were still able to show a house!

11/27/2007 06:14 PM by No Longer Active Albany & Brownsville OR Real Estate (No Longer Active)


TLW: I switched gears....I'm loving buyers...if they would just fly out of the woodwork and stop believing the smut media I'll be okay. My daughter informed me yesterday she was buying me a wallet. (I have MANY) .....  hey, I was commenting from this am...went out for couple hours and darn...more popped up.

Alecia: You go Alecia! I just did an unreal picture of surf and put Happy Holidays on it ...it did make for a nice card from Hawaii....I was tired of the Santa on a surfboard lol!  I'm not impressed....I don't feel hot and held back from coughing....that's all I need...to make a client sick. :)

11/27/2007 06:22 PM by Celeste "SALLY" Cheeseman (RA), Hawaii Real Estate & Hawaii Relocation (Century 21 Liberty Homes -Mililani, Hawaii)


Wonderful package ! You have given me some idea's to add to mine as well ! Thanks for the info, great informative blog !

11/27/2007 07:26 PM by Crossville TN Real Estate Melissa Grant Cumberland County and Surrounding area's (Third Tennessee Realty and Associates)


Relocation Packet?  Uh oh!  So many people already know about Naples buy the time they buy here I haven't really put one together.  I guess I have some prep work to do.  Thanks for the idea! :)

11/27/2007 08:02 PM by Shannon Lefevre Naples, Florida CRS (John R. Wood REALTORS Inc.)


Shannon: We live half way across the Pacific Ocean...we better have something going for the relocater :)

11/27/2007 08:07 PM by Celeste "SALLY" Cheeseman (RA), Hawaii Real Estate & Hawaii Relocation (Century 21 Liberty Homes -Mililani, Hawaii)


Sally - this is a a very thorough package and you did it while being sick I can only imagine what you prospective buyers get, when you are completely well. They will have all the info anyone could possibly want to buy a home in Hawaii.

11/27/2007 08:51 PM by Faina Sechzer - Princeton, Montgomery, Hopewell, NJ Real Estate Expert (Henderson-Sotheby's International Realty)


Very nice presentation Sally, I hope you're feeling better though. :)

11/27/2007 08:54 PM by Audu Real Estate~Grand Rapids, MI Real Estate Broker


Lola: Yup...starting to clear up some...still feel somewhat icky although it turned out to be a nice day... Thanks!

11/27/2007 08:59 PM by Celeste "SALLY" Cheeseman (RA), Hawaii Real Estate & Hawaii Relocation (Century 21 Liberty Homes -Mililani, Hawaii)


I have a lot of the same stuff in my relocation packet, but no calendar.

But, something that keeps me in front of the client that is trying to make a decision is I subscribe them to the weekend edition of the local paper for 8 weeks. Costs about $15.00, but my name is on the gift subscription label for the next 8 weeks and they can read about local news.

11/27/2007 11:50 PM by Todd Clark (Realtor), GRI (Washington Co, Beaverton, Oregon) (Kastings & Associates, Oregon)


Todd: Get a calendar of your area...it's beautiful up there! So your local newspaper puts your name on it?  That's different :)

 

11/27/2007 11:54 PM by Celeste "SALLY" Cheeseman (RA), Hawaii Real Estate & Hawaii Relocation (Century 21 Liberty Homes -Mililani, Hawaii)


Hi Sally,

If your relo person has kids, I'd always include something in the packet just for the kids. Something just for fun. I used to do a "mini" packet for the kids.

11/28/2007 12:05 AM by Orange Co. Real Estate~Lynda Eisenmann, Broker-Owner, Brea, CA (Preferred Home Brokers)


Sally, Great relocation packet.  I think I need to work on mine!  I hope you are feeling better.

11/28/2007 12:52 AM by Roberta LaRocca - REALTOR® Las Vegas (Keller Williams Realty The Marketplace)


Hi Sally,
Your relocation package sounds much like mine.  I do include property tax information and a copy of a list I complied of "where to go for" type services (register to vote, marriage license, vehicle tags, etc).  

Hope that nasty cold is letting go. 

11/28/2007 05:43 AM by Cynthia Tilghman, Realtor® Onslow County NC Home Specialist (Kingsbridge Realty, Inc)


The one thing I saw on your list that I find very important is information for their pets, so they don't get quarantined.

11/28/2007 07:38 AM by Randy L. Prothero - Hawaii REALTOR® (Century 21 Liberty Homes)


You really are in the relocation business and your packet shows it! I need to work on mine...guess I wil take a clue from you! OH, this internet lead stuff works? Imagine that!

11/28/2007 08:10 AM by


Sally, how on earth do you keep up with your comments?  Anyway, this is very helpful, and I'm going to have to take another look at my relo package.  'Haven't needed one in a while!  One thing I do with relo buyers is refer them to a wonderful website, www.mdisfun.org, and encourage them to request the free travel information for Maryland.

11/28/2007 09:25 AM by Margaret Woda, Maryland REALTOR (RE/MAX VISION)


Linda:  Good one!  I will get something together now!  Thanks Lynda!

Roberta:  Better than yesterday...and the day before that :)

Cynthia:  My buyer advisory has a bunch of that info. thanks!

Randy:  There are things to do two months ahead of time so they don't get quarantined.

Gary:  Oh, yes....it works!  Thanks gary!

Margaret:  I was sick so it wasn't hard to do the last few days...Thurs/Friday  I'll be in the office.  Hey, that site sounds like something they can use. will check it out!

11/28/2007 11:09 AM by Celeste "SALLY" Cheeseman (RA), Hawaii Real Estate & Hawaii Relocation (Century 21 Liberty Homes -Mililani, Hawaii)


Sometimes I do my best busy work when I am sick. I seems to accomplish so much.  Great work done by you.  Oh, How I love Hawaii.  If it were so far from my grandchildren I would relocate.  Have your best day ever.

11/28/2007 01:22 PM by Pat Baker Real Estate Expert Needham, MA (Coldwell Banker Residential Brokerage )


Pat: I'm looking forward (one day) to grandchildren...As far as being sick....I hate being "down". I still have to do something...anything...blog! Have a good one.

11/28/2007 02:15 PM by Celeste "SALLY" Cheeseman (RA), Hawaii Real Estate & Hawaii Relocation (Century 21 Liberty Homes -Mililani, Hawaii)


Only puts my name on the mailing label, kind of like you see in a doctors office on a magazine.

Todd Clark - broker
C/O - His Next Satisfied Client
555 SW MAIN STREET
Anywhere, USA 55555

12/03/2007 12:26 AM by Todd Clark (Realtor), GRI (Washington Co, Beaverton, Oregon) (Kastings & Associates, Oregon)


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Real Estate Agent: Celeste "SALLY" Cheeseman (RA),  Hawaii Real Estate & Hawaii Relocation (Century 21 Liberty Homes -Mililani, Hawaii)
Celeste "SALLY" Cheeseman (RA), Hawaii Real Estate & Hawaii Relocation
Mililani, HI
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Century 21 Liberty Homes -Mililani, Hawaii

Office Phone: (808) 625-1776
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