The Low Ball Offer... You're Bound to Get Them- What to do When You Do

I remember when this happened to me just last year when I was selling my house... The house had only been on the market for 1 week, was priced well and showed well. We had an offer come in for almost 20% less than our asking price. We are not talking about a $500K+ house here either. First reaction is to just laugh and say they can't possibly be serious- NO NO NO... 

Now, if your house has been on the market for little while, you may have already dropped your price and are waiting for the buyers to rush in and make wonderful offers on this deal of a property. Then it happens... the buyer comes along and offers much less than what was just agreed upon. About 10% less actually with a subsidy request of about $5000. Now your house that you just dropped the price on has gone from $350K to a net of $294K... How do you handle a low ball offer such as this?

Well, first, don't get angry, panic or lose any sleep over it and be sure don't reject the offer right off the bat and tell them to come back when they are serious! REMEMBER, it is a game of negotiation and the buyer IS serious or they would have never made the offer in the first place.

Several things have happened before this offer came in. The buyer, and agent, have researched the market, walked through as many as 30 or 50 properties, conducted a study on the value of the property and written an offer for your house or land. Think about it... you just won the lottery. They could have written on ANY other property, but they selected yours. So get busy and negotiate!

First, analyze your own goals and needs. How much do you really need to come out of this property to meet your goals of moving to your next home or reaching whatever goal you are wanting to obtain? What could you really live with and what amount are you going to counter. Remember this last point -- WHAT ARE YOU GOING TO COUNTER? This is assuming that you're not going to roll over and that you're going to stay in the game.

Next, conduct a CMA of the property once again. What has happened in the market to get this buyer to offer such an offer (notice I didn't say 'low'). It could be that your property is now worth that amount. And if it is -- that's okay, because it probably means the property you wanted to buy up into is also worth less. At the worse, you're going to take away less money. The best thing to look at, however, is that the property you are wanting to secure will likely take less to get into now as well and you will get to SELL your property instead of letting it sit stagnant on the market.

Now, getting to the negotiation. Keep in mind, this is for the long haul. Keep it alive as long as the buyer will keep it alive. Give up a little bit at a time. If you reduced the house to $324,000, expecting to get an offer of $319,999 with closing costs of $10,000 -- then start there. You're already willing to accept a net of $309,999, so you're not really all that far off. Understand you're not going to get top dollar with if your not willing to give some on the buyer's closing costs. So come down to $320,000 and give them their closing costs. So now, your net has essentially come up to $315,000.

Wow, now you're actually ahead of the game if they accept. Oops -- they don't. Now they've countered to $309,000 and still want the $5,000 in closing. (Now our net's at $304,000). Great. Just think. When you started, you were $324,000 (remember, you had NO offer at all). Now, you're only $5,999 away from the net you were willing to accept in the first place. Not too bad.

Before I go too much further, here's a negotiation tip...keep it civil. Use a lot of complements about the offer, the buyers and the agent. "What a great offer....What a decent offer...What a nice offer...(you get the point) Thanks so much for writing. We are very excited about selling THIS house to you."  You want the buyer agent and his/her clients to know that you want to work with them. Don't let them have any doubt about that. You've been waiting months for this day (negotiation day) and you want to keep everyone engaged in the process to get your goals met -- sold and on your way to where ever you have set your goals to be. Now you are ready to offer your final counter (or maybe next to final). You really want to use the complements at this point: "We are so close." "I can't wait till we wrap this up, and we can all celebrate."

At this point, you know the buyers want to buy and your sellers are ready to start packing, so you want emphasize that you're very close. Use can use language like this: "We are so close. We still have some goals to meet, just like you do. And I hope we can bring this together to get us where all need to be." Now is when you make the final offer and be sure to stick with it. If you offer $314,000, they definitely get what they need and you get closer to your final net -- which at this point would be $309,000 -- just $999 off of your initial goal. Then you know if it goes forward or you're back on the market. However, don't be so stubborn that you lose the one buyer you have because of $2,000 or so. There are countless sales lost over just a couple thousand dollars.

If the buyer is stretching and this just won't work, this is when the honesty comes out. Their agent might tell you, If we can't do $309,000, it's just not going to work. This is simply beyond what they qualify for." Then you can decide whether to keep it on the market (hoping you don't have to drop the price again), or you cut the loss and move forward with closing. Be patient, do not get upset, remember, they're trying to meet goals just like you are. By working together, both buyer and seller can get what they want.

 

11 Comments on The Low Ball Offer... You're Bound to Get Them- What to do When You Do

Thanks for the post very good info Thanks

11/26/2007 11:19 PM by RICHARD PERKINS (Big Trees Realty)


You are so right about the low ball offers.  They are certainly consistent in that respect these days.  The frustrating part is when you advise a client on a price that you believe will move the property, well below the last sale & then it still receives the low ball offer.  Or getting them as much as 100K less on an asking price of $650.  Your strategy is still the best, keep smiling and negotiate.

11/26/2007 11:20 PM by Linda Sanderson (Coldwell Banker Solano Pacific)


Melissa,

I would counter back with a reasonable offer, then wait...I mean, everyone is looking for the desperate seller...some take them, some don't.  If they don't step up to the plate and come up with the $$$...don't accept the offer...JMO!

11/26/2007 11:20 PM by Karen Monsour,REALTORĀ® Broward,Palm Beach,Miami/Dade! 954-464-4194 anytime! (EXIT Team Realty)


Melissa,

Low-ball offers are more prevalent in this market, it's bound to happen, especially with the media. IMHO, a low offer is better than zero, even if they do not go-together. I'd rather say to a potential buyer, "Yes they have had an offer, yet it was not acceptable", than say no offers=no interest.

 

11/26/2007 11:26 PM by Orange Co. Real Estate~Lynda Eisenmann, Broker-Owner, Brea, CA (Preferred Home Brokers)


BEAUTIFUL!!!! I'm one of those "low life" investors. I offer low or I don't offer. I've been cussed out, threatened, laughed at, ignored, harassed (had an RM agent drive to my office and tear into me, then I stood up and walked toward him as the color rushed from his face and his forehead exploded with perspiration - whatever). I would offer on your properties any day. I would listen to your counter with great respect. I do not make my buyer's rep send in the initial offer but I do indicate that I have one and she will be expecting standard commission. Funny, I've paid her commission out of my pocket at closing! You, Melissa, are a breath of fresh air. Investors are taught to offer low and offer often. We KNOW net every seller can sell to us. Those of us who are taught to buy on math and not on emotion get it. I think what a few listing agents forget is that it is their responsibility to present EVERY offer. I know for a fact I have had offers thrown in the trash and I generally have a nose for when it happens. Fortunately I know how to get to the owner and will do that, too, if I am fairly certain my offer didn't make it to them. THANK YOU AGAIN, MELISSA!

11/26/2007 11:26 PM by Novation Mortgage


You've presented a very smart, professional and mature approach Melissa.  Thank you.

11/27/2007 10:30 AM by Rita Bradley-Orange County California- Mortgage Loans (The Lending Foundation)


I love the way you handled the offer in your example. To many Realtors in my market tend to take things personal and truly do not know how to negotiate or handle there sellers in this type of situation. I have found most buyers today do not want to take the chance of leaving any money on the table and start the negotiation process with the thought of lets see how low these sellers will go. I know if I was in the market to buy I would be doing the same thing. The seller must let the buyer think they have made a good buy or they will keep looking!

 

11/27/2007 10:43 AM by MICHAEL ST. PETER (GREENRIDGE REALTY)


Hi Melissa, Great post. It is a jungle out there. The art of the deal is based on what you do after you receive the offer. That when the rubber meets the road.

11/27/2007 10:13 PM by Dionne Morgan REALTORĀ®,GRI, e-PRO (Realty World Solano Realty)


Although low ball offers can make a home owner angry I try to remind them that it is just a starting point.  The seller wants the most for their house and the buyer wants to spend the least.

11/30/2007 09:25 AM by The All Pro Team (EXIT Realty Leaders)


Wow, some great comments here! Ken- I am flattered. :) Thanks for the gracious comments.

Thank you Rita.

Micheal- It is important to not take things personally. It is business and both sides what to get the best they can out of the transaction. The best thing really to do is to at least try to negotiate rather than behaving like it isn't worth your time. Got to start somewhere, huh? Thanks for the comment!

Dionne- It sure is! The main thing is to actually do something once you receive an offer, don't just dismiss it! Thanks!

 

11/30/2007 10:48 PM by Melissa Wagner (Leo Parker Real Estate & Auction)


Melissa - this is good stuff, but not always the correct way to go. I just put a listing under contract where I held on to more than 97% of our asking price with no closing costs. The first offer was 12% below asking. It is about how you negotiate and just as I will do the research for my buyers when I'm on that side of the table, i do the same research for my sellers. It is amazing how many inexperienced agents are still out there and often it is like taking candy from a baby if you know what you are doing. I also agree with Ken and we are never insulted by a low ball. I just try and work towards a deal every time, but I always do it with knowledge.

11/30/2007 10:59 PM by Simon Conway (Picket Fence Realty)


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Real Estate Agent: Melissa Wagner (Leo Parker Real Estate & Auction)
Melissa Wagner
Woodbury, TN
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