A Positive Attitude is Important When Buying a Home - Trusting Your Realtor--The perception of the real estate market and Realtors is something that catches me by surprise at times. As a service provider (Realtor) in the Real Estate Industry, you have that opportunity to observe how people view the process of buying real estate and how they view Realtors.
I am careful about who I work with. One of the reasons that I love the Blogoshere is that it is very suitable to people who like technology and transparency. The combination of the two make for me a valuable service that I provide. It is the opportunity to learn about the trending real estate market and the opportunities that are inherent in this current market. More importantly, it helps match me to those people who want what I have to offer. While having great skills at being a Realtor, it is also important to me that they want to work with someone that has a value system they can relate to.
I have a professional background that comes together nicely to support my real estate business. I am a marketing professional and have built a pervasive on-line presence to help my clients market and sell their properties. I also provide my Buyers with IDX solutions that are dynamic in nature and provide them with real-time data on MLS listings and the ability to search and save lsitings by category of preference. While I have the chops.....I am more concerned with having a professional relationship based on mutual respect.
I recently had a referral to help someone purchase an investment property from good friends. They are past clients of ours and now our personal friends. Their referral client has a very bad impression of Realtors. From the beginning they have made negative remarks about Realtors and that the business is shady.
I met with the client yesterday to look at a home they were thinking of making an offer on. My friends came along just to help in the closer inspection of the property. My friends were so sweet and we had to do the "HUG" thing and chat for a little bit. The friend/client never said "Hello" but stood some distance away with a severe look on their face and "tapping" their fingers on their arm......
I read body language and asked what was wrong.....big mistake. It seems that a friend of the client had just fallen out of escrow on a foreclosure property and proceeded to rattle off a huge long laundry list of "horrible" things that the Realtor had done. After we were done with that, I inquired as to how this was affecting what we had come together to do on this day. The client replied that they just did not trust Realtors and that Buyers have to do all the work and get screwed by the Realtor.
I looked at my good friends and they knew that we were done. I was very polite through the rest of the time at the property. The client had so much hostility that it was hard to stay in the same room.....but we managed to all keep it together. My friend whispered...."Sorry".
We hear so much about what the Consumer needs and what we as Realtors need can get passed over. I am so sorry that this person has had a bad experience but I have learned that our perspective is directly responsible for what our experience is. As a Realtor, I cannot be effective in helping you if you do not value my professional skills and experience and if you don't know that I am an honorable person. It will be necessary for us to have mutual respect for each other and a set of values that are synergistic.
A positive attitude is important when buying a home and it is also important to have a Realtor that you trust and respect. It makes buying real estate a positive experience.
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