I have developed some good productive habits over the years. One of my finest is being on time wherever I go with no exceptions. ZERO TOLERANCE is the standard I set and kept too. It even became my branding as well. I provide enough time and allow for all circumstances, do some math, and my departure time reveals itself

SO WHATS YOUR EXCUSE?

Today, it even becomes more of an interesting behavior to identify in someone. With cell phone technology, there is no excuse for not contacting someone and letting them know you circumstances if you are not on time.  Keeping someone waiting or guessing is not professional but very revealing

15 MINUTES OF FAME GRACE

I always gave everyone over the years 15 minutes either way. I met people who showed up early and I always showed up early and we did great business. I also met people who showed late and the grace period saved the day. Today, if we agree to meet or get something done via a deadline or time, DO IT or RE-NEGOTIATE.

YOUR ON WHEN WE FIRST MAKE CONTACT

I assess people from the moment of contact. We all do.  Their demeanor, posture, tone, and what they say and how tells me tons of information personally and professionally too. I then act accordingly and make allowances where necessary. But I also look for RED FLAGS too. If you do not keep your commitments, it would be foolish of me to trust you

YOUR HEART AND MOUTH HAVE TO LINE UP

If you say one thing and then do another, you are revealing to me what is to come. I read 95% of my situations upfront before I go in. If I detect something is not right, I inquire and set it straight if I can. If I meet any resistance or evasiveness, well I found out what I needed to know

Q & A IS VERY REVEALING TO ALL PARTIES

I ask a lot of questions when I am not sure or when I am doing research. If I don't like your answer, I will revise the question. If I detect impatience or a hidden agenda, then I found out what you would be like if we ever have a professional moment where we need to strategize. Your answers (and dialog) have to make sense so we can engage common sense

I REMAIN YOUR SERVANT IF....

When I find someone who  is a rule-player, then I become their servant and great things take place. Like does attract like and when I meet someone who is responsible, sensitive, proactive and means what they say....well good business gets done, monies are made, and good word of mouth is born

Thank you


Richie Alan Naggar          Ran Right Realty       Riverside, Ca

Real Estate Broker and AUTHOR of  popular "PEARLS SERIES"...books on LIFE and LOVE

Richie@RanRightRealty.com         Richie@Pearlsforthesoul.com

PEOPLE FIRST...THEN BUSINESS

 
This post has been included in California Real Estate News

4 Comments on THE MOMENT WE MAKE CONTACT I AM ASSESSING YOU AND YOU ME

FEB
19
2012
353,883 Points 3 Featured Posts Outside Blog Called Shot Master

Richie

We are alike as to being punctual. I can't agree with you more about calling if you are going to be late. The majority of showings in the the upper Napa Valley are by appointment and quite often the listing agent needs to present. Can create a mad scrambling trying to reschedule everything.

I always tell my clients this but have had a few that called 30-40 minutes late saying they were a few minutes away. Many of these were multi million dollar buyers and even though it would have been nice to drop them, it is very difficult to pass up this amount of possible commission. cheers cvc
10:47am • #1
836,533 Points 69 Featured Posts Outside Blog Called Shot Master

Curtis my friend...you are demonstrating the art of exception and common sense. I agree with you on extenuating circumstances. People who are well off employ being late as a control and even a business maneuver too...I am reading them and assessing...
11:08am • #2
3 Featured Posts Outside Blog

Richie, this is a very sound post.  Like you, I set the standard that I will be punctual (in fact, I aim to always arrive a few minutes early).  I just commented elsewhere about clients who run late without calling.  This is bad enough when showing a vacant house, but when an appointment has been scheduled with the owner or agent, it's very inconsiderate and upsetting.  I had one client who was very late to every appointment.  I was so incensed that (once I'd calmed down) I had a conversation with her about this, thinking perhaps we had a cultural difference in dealing with time, explained why being late was a problem.  She improved, but ultimately disappeared without a word.  My experience thus far is that clients who show up on time are generally more serious about getting a home.  People who are flaky about time are usually flaky in other areas too, such as commitment.  
11:17am • #3
836,533 Points 69 Featured Posts Outside Blog Called Shot Master

Sweet Iris...your comment just has common sense oozing out of it...We are in agreement on how conduct is a TELL all..
11:43am • #4


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