They Had Food, Hand Wipes & A Trash Can – What Else Did The Agent Want?!

Real Estate Broker/Owner with KGC Properties LLC, Tucson Property Management & Real Estate

Less than 24 hours after putting a new listing on the market, a showing agent calls.  He didn’t have any questions or concerns.  So what did he want?

To compliment the home.  How fun right?!  While his Buyers looked around the home, he took the time to call just to let me know how well the home presented, how clean it was, and wanted to thank me for leaving a basket of water, chocolates and hand wipes!  (I always leave hand wipes for people – you never know when someone needs to clean up – or clean something up!)

Later that night, he calls again.  So what did he want?  To let me know he just emailed a full price offer on the home.

The best compliment you can ever get is from another agent.  And we know – buyer agents can get picky and critical at times!  When listing a home, it’s important to get all the details correct and the home ready to go – but don’t forget some of the small things that will go a long way to making buyers and their agent feel comfortable while viewing your home:

Make sure the house keys work.  All the keys – including storage and garage door keys.  If they don’t work or are “tricky” – don’t mess around – you can replace a whole lock set for under $20.  Just do it.

The home has to be clean – especially the kitchens and baths. 

Face the facts - folks will use the bathroom - even if you say "please don't". So leave hand wipes, toilet paper and a note asking them to make sure their flush completely and that the water shuts off.

Another fact – people will bring their kids to showings.  Because of that, I tend to leave a small chest of small toys that kids can entertain themselves with.  Can the kids have the toys?  Yes – I fill it with dollar store items and leave a note that indicates “feel free to keep it”.

Water, bite size snacks and a trash can.  The longer buyers stay in a home– the better. Set up an area with small bottled water, snacks, hand wipes and a trash can.  If folks have a place to put their trash – they will!

None of this stuff is expensive - it takes a little time, a little money and some effort to put a little extra care into listing a home to sell it!

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Buying or selling Tucson real estate, Mt Lemmon, Tucson bank-owned homes, Tucson rental homes, or Tucson lease option homes? Visit .



This blog is written with my opinions and my opinions are  presented with accuracy but not guarantees. Please talk to a professional before making any real estate, financial or agency decisions.    Gabrielle Kamahele Rhind - 2014. If you want to reprint parts of this - just email me for my permission: .



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  1. Gary Wolyn 02/23/2012 08:32 PM
tucson home for sale

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Carol Zingone
Berkshire Hathaway Home Services Florida Network Realty - Jacksonville Beach, FL
Global Realtor in Jax Beach, FL - ABR, CRS, CIPS

Great post! It's not that tough to get a house to present well, it's the sellers you have to work on to work with you to present well.

Feb 23, 2012 08:20 PM #1
Gary Wolyn
Keller Williams Realty - Rochester, NY

Great ideas, Gabrielle!  Have a great day!

Feb 23, 2012 08:30 PM #2
Anne M. Costello
Weidel Realtors - Yardley, PA

Gabby: Terrific post and a lovely presentation on the flyer! I like leaving water in the house, Chocolates make me nervous. Careless buyers could make a mess. I do agree making it inviting for the buyer makes them feel welcome and entices them to stay longer in "their" new home, bringing offers.

Feb 23, 2012 08:38 PM #3
Lisa Von Domek
Lisa Von Domek Team - Dallas, TX
....Experience Isn't Expensive.... It's Priceless!

Good morning Gabrielle,

Congratulations, great post and points...present a home well, and they will come - and write a great offer!  Wonderful tips on how to stage a home and how going to the effort of making someone feel at home can make them want that house.

Feb 23, 2012 08:39 PM #4
Richard Iarossi
Coldwell Banker Residential Brokerage - Crofton, MD
Crofton MD Real Estate, Annapolis MD Real Estate


It's the small attention to detail that puts some houses at the top of buyers lists. Good job.


Feb 23, 2012 08:41 PM #5
Peter den Boer
Atlanta Communities - Woodstock, GA
MBA,GRI, Associate Broker, Realtor

Gabrielle - Great post! I love it, particularly in the summer, when there is bottled water in the kitchen to share. It always improves the home, no matter its faults.

Feb 23, 2012 08:51 PM #6
Jon Eliason
EXIT Realty Advantage Pagosa, Pagosa Springs, Colorado - Pagosa Springs, CO

Gabrielle ~ This is a very nice way to make the Buyer feel at home. Congrats on the Offer!!! Woohoo!

Feb 23, 2012 09:47 PM #7
Rob D. Shepherd
Windermere/lane county - Florence, OR
Principal Broker ABR, GRI

If its a vacany home on a river or lake, I leave bottled water and snack bars of some sort. I want them to linger for the veiw a bit longer. $20 at Costco goes a long ways. I too have had selling agents thank me for providing!

Feb 23, 2012 09:48 PM #8
Erv Fleishman
Realty Associates - Boca Raton, FL
Luxury Prop Specialist Realty Associates

Gabrielle, advise that a mother would give. seems so much like common sense, but it is a woman's perspective and a correct one. 

Feb 23, 2012 09:50 PM #9
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Good morning Gabrielle. This is a great story and a wonderful post. The toys, hand wipes, and trash can are great ideas. Suggested.

Feb 23, 2012 09:50 PM #10
Barbara Todaro
RE/MAX Executive Realty - Franklin, MA
"Franklin MA Homes"

Hi Gab..... you're such a great listing agent..... if anyone in the Tucson AZ area is thinking of selling their home, it would be wise for them to call Gab at KGC Properties for a market'll be glad you did!!

Feb 24, 2012 02:51 AM #11
Harry F. D'Elia
Real Estate and Beyond, LLC - Phoenix, AZ
Investor , Mentor, GRI, Radio, CIPS, REOs, ABR

I always advise sellers to purchase toilet paper, kleenex, and house smelling scents to make the home look clean. We clean each rental to make it smell fresh.

Feb 24, 2012 11:42 AM #12
James Dray
Fathom Realty AR LLC - Bentonville, AR
Exceptional Agents, Outstanding Results

What a great story and I'll bet your seller was pleased.  Well you just gave me some ideas to ponder thank you and enjoy your day

Feb 24, 2012 07:50 PM #13
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