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This is incredible...you mean I don't have to micromanage everything in order to have a successful real estate business? Amazing!!

I finally took the plunge and hired a Virtual Assistant this week to help me with transaction management. I was absolutely amazed at how much time this saved me, and actually provided my clients with superb service still - probably better than I could have done, given the other things on my plate.

I had no idea how much time I would spend 'managing the transaction' which would cause me to stop prospecting, and slow down on follow up with past clients. I could't understand why my business was going in peaks and valleys. NOW I GET IT!

I look forward to being able to provide even better service to my clients, and yet have enough time in my day to do what I enjoy most, which is talking to past customers and being out and about in the community meeting people. What a relief. I highly recommend it!

Sean Carroll - Team Leader ,Realtor

Team Carroll

Serving Berkeley Heights, New Providence, Scotch Plains, Westfield, Cranford and surrounding areas

www.GoCarrollTeam.com

 
Post is included in group: RE/MAX Active Rain Bloggers

65 Comments on My First Day With A Virtual Assistant

Glad to hear that your Virtual Assistant is a big help. Hopefully that allows you more time to generate leads & money.

Sean Allen

11/30/2007 05:28 PM by International Financing Solutions


Sean, keep us advised. I'm almost at the point where hiring a VA is a real possibility.

11/30/2007 05:30 PM by Sam White, College Station Texas Real Estate (Keller Williams Realty Brazos Valley)


Hi Sean~ It makes me sooo happy to hear success stories like yours! Keep spreadin the news! 

11/30/2007 05:33 PM by Laura Monroe- Real Estate Virtual Assistant (Creative Agent Solutions.com)


Sean,  I hate to tell you, but I sleep with my virtual assistant and have done so since we first were licensed in 1974.  He even makes terrific breakfasts and bakes bread as a hobby.  Eat your heart out. LOL!  Karen Kruschka www.e-virginiarealestate.com

11/30/2007 05:34 PM by Karen Kruschka - Fairfax Prince William Stafford County VA Real Estate Service (RE/MAX Allegiance)


I love mine too! I can't believe how much time it has freed up for me to focus on other aspects of my business.

11/30/2007 05:35 PM by Christina Bennani (RE/MAX Colonial)


Sean- I was just interviewing someone for the job.  Can you give me a referral?

Sharkey

11/30/2007 08:05 PM by Brian Sharkey South Florida Realtor (Riverside Properties)


Hello Jersey boy from a Jersey girl at heart.  Born and raised in Monmouth County.  VA are great.  I used one for a big condo project.  Time for me to get another I think.  Where did you find him/her?

11/30/2007 08:08 PM by The Best Spot Realty/Waterfront Real Estate/Ooltewah Real E


Sean, congratulations!  What all does this virtual assistant do?  I have been curious for quite some time and wondered how they take the place of an in-house secretary.

11/30/2007 08:12 PM by Kay Van Kampen, Broker, Springfield Missouri Real Estate (RE/MAX Solutions)


I think I may need one to keep me focussed and out of trouble.

11/30/2007 08:13 PM by Anthony Saunchez~ Inland Empire & Hi Desert Real Estate (Summit Realty Group)


Sean, what is the cost and how is it calculated? Do you pay a virtual assistant by the hour, by the service or a monthy fee or what?

11/30/2007 08:13 PM by Ann Cordes (Keller-Williams of Waco)


I probably should get one to help keep me focussed and out of trouble.

11/30/2007 08:15 PM by Anthony Saunchez~ Inland Empire & Hi Desert Real Estate (Summit Realty Group)


Sean, I am so happy for you!  I jumped in this week myself and I am absolutely amazed at how great it is working out.  Laura Monroe, what can I say, YOU ARE THE BEST! Thank you for your help! Good luck Sean, and thank you for sharing.

11/30/2007 08:18 PM by Denise Shockey Cocoa Beach Brevard County Real Estate (RE/MAX Absolute)


Sean~ I won't hi-jack your post, but holler if you need help answering questions;)

11/30/2007 08:18 PM by Laura Monroe- Real Estate Virtual Assistant (Creative Agent Solutions.com)


Sean - Definitely keep us posted. Virtual assistants are a new enough concept that I have a lot of curiosity on the subject.

11/30/2007 08:29 PM by Rosario Lewis, GRI ~ DDR Realty, Orange County, NY (DDR Realty)


Sean, what type of CRM are you using?  I like using www.Masterdigm.com. I know there are various ones like Top Producer.

11/30/2007 08:33 PM by William Jimenez (Masterdigm Corp.)


Sean - Congratulations on taking the leap.  I use VA's all the time and I too find them very effective!

Coco

11/30/2007 09:06 PM by Coco Clayman-Cook (LA Condo Lifestyles)


Congrats on taking the next step Sean. It's all about minimizing your wasted time and freeing up more time for income-friendly activites. Good luck my friend.

11/30/2007 09:25 PM by Ryan Hukill - Edmond RealtorĀ® (Hukill Group - Paradigm AdvantEdge Real Estate)


It is a BIG LIGHT BULB that goes on when you see that using those that perform services better than you.  It is hard to let go at times, but others in this industry are much better at doing certain activities than we are.

11/30/2007 09:51 PM by Allen Wright CNS, AHS, REPS (RealtyU)


We are trying to convince our top agent that she needs one (ME).  She pays me for marketing and a few others items and we are sharing one listing - but she really needs to get someone to help things "run" smoothly especially after the sale is made.  Don't get me wrong, she doesn't drop the ball, but as busy as she is, she can't be pro-active. 

11/30/2007 09:52 PM by Judi Glamb, Associate Broker, ABR (Coldwell Banker Hearthside)


Great post and way to utilize your time, Sean! It's wonderful to hear others success stories and their excitement.

11/30/2007 10:26 PM by Marey Hoeppner- Kalamazoo, MI Virtually assisting you anywhere.. (Virtual Assist Expert)


Glad to hear this is going well for you. We hired one to help with Internet and it was a disaster. But there are people who have excellent success with them.

11/30/2007 11:03 PM by Bob & Carolin Benjamin - E Phoenix Arizona Real Estate (Benjamin Realty LLC)


Maybe by next year I'll be able to get someone.  Lord knows I need the help!

11/30/2007 11:08 PM by Bethesda Real Estate Sales ~ Josette Skilling (Long & Foster Real Estate, Inc.)


sounds good to me. what does a virtual assistant do? i have a listing and closing coordinator. is it like that? they take care of entering all of my listings and updating the pics and such as well as deal with all the addendums and timelines for inspections and financing on the p/s. i wouldn't be able to do what i do with out them.

11/30/2007 11:14 PM by Trevor Ainsworth- Rhode Island Ocean Front Real Estate (Randall Realtors, GMAC)


Sean,

The Virtual Assistant model continues to gain popularity with many across the country. It's a great alternative to hiring an onsite employee. I'd encourage anyone thinking about hiring a VA to get references and compare prices. There seems to be quite a variety of pricing structures and experience available out there.

Enjoy the ride!

Colleen Fischesserwww.ColleenFish.com   www.MapleValleyRealEstate.com

 

11/30/2007 11:56 PM by Maple Valley WA Broker/Owner Colleen Fischesser 425-432-5400 (RE/MAX Select Real Estate)


Sean, thanks for sharing your success story. The VA story really seems to be taking off.

12/01/2007 02:19 AM by Buyer's Broker of Northern Michigan, LLC


I had a question like the one above. How do you work with your virtual assistant. I have heard of them, but I always hire a temp for work here in the office when needed. Can a VA be for a temporary gig or is the arrangement different? Thank you for the post. It is intrguing, so do add more.

12/01/2007 05:21 AM by Frank Schulte-Ladbeck (Frank Schulte-Ladbeck Professional Real Estate Inspections)


Great Sean, for us to be successful we have to view ourselves as Micro corporations.  And structure accordingly - With Honor - Connor

12/01/2007 06:18 AM by Connor & Paris MacIVOR (Paris911 - RE/MAX of Valencia - The 911 Team)


I too am intrigued by this idea. Are there contracts to sigh or is it per Diem? I assume you funnel numbers and contracts to them and they then take it over. I know another agent that has one and she said it is great, she had previously had someone in person as an assistant and this works better. I sure would like to have the time to do everything, but I seem to get further behind. I have been told that I am a serious micro-manager....

12/01/2007 06:23 AM by Brentwood TN Real Estate/Homes - Vanessa Stalets REALTORĀ® (RE/MAX Elite)


I could really use an assistant here in Provincetown on Cape Cod.  However, since we are a small resort community, it is very difficult to get quality people with computer skills and a good work ethic.  If you happen to know of anybody, please let me know ASAP.

12/01/2007 06:46 AM by Rick Tourgee - Provincetown and Cape Cod (Century 21 Shoreland)


How much is their rate? I'm thinking down the road myself to have one?

12/01/2007 09:25 AM by Robert L. Brown~Grand Rapids Real Estate Flexit Realty, West Michigan (www.mrbrownsellsgr.com)


My virtual assistant keeps my web sites fresh.  She saves me from the grudge computer work.  I've worked with a virtual assistant for 7 years.  It is wonderful.

No one touches my files. 

12/01/2007 09:36 AM by Lenn Harley Homefinders.com MD & VA Real Estate


Sean, Congratulations! Anything you can pay someone else to do that frees you to make more contacts and see more people is VERY GOOD!!! I have had my VA for almost 4 years and don't know how many hours she frees up each week, but it is wonderful. You may, now, want to see what other tasks you can delegate! And may, need a different VA for the marketing, or Internet, or FSBO Campaigns!!!!! Thanks for sharing and way to go on having a featured post!!!

 

12/01/2007 09:36 AM by Joeann Fossland, Master Certified Coach (Advantage Solutions Group)


Sean - Congratulations on your new found success.  I love it when agents "Think outside the box" and take the plunge.  All my best.

12/01/2007 10:23 AM by Boise Idaho Real Estate - George Tallabas (RE/MAX Advantage)


A virtual assistant is a great idea, but may of your follow up activities can be managed using a CRM, which totally automated the process and costs quite a bit less.  Even the most basic CRM's include drip marketing campaigns, which if used effectively, can increase your presence with past clients as well as allowing you the freedom to control your email marketing.

When looking for CRM's make sure that they are being sent from a white listed server or the majority of the emails will be picked up as SPAM

Best of luck to you! 

12/01/2007 10:43 AM by Tim - Professional Website Design, Flash Web Design and eCommerce Website Design (Will2Design, LLC)


Sean, congratulations!  We absolutely LOVE our VA she is Laura Monroe of Activerain!  At one time we tried several onsite employees and it did not even come remotely close to the value we receive with our VA.  We hire our VA at the company level.  You only pay for the work you need.  It is amazing! 

12/01/2007 10:48 AM by Omaha Real Estate & Omaha Homes for Sale - David Matney, CRS (Alliance Real Estate)


Interesting - In working up my business plan for the coming year, I've been toying with how I can offload some of the daily activities.  Great idea.

12/01/2007 11:10 AM by Hope Goss (Ventura Property Shoppe)


Sean, maybe your VA could free up some time to answer some of these questions...

But seriously, I am a manager by nature.  I have learned to delegate.  My wife hates that, and when I get busier, I'll be going the VA route.   

12/01/2007 11:14 AM by Lane Bailey - REALTOR & Car Guy (Diamond Dwellings Realty)


Im not quite ready for an assistant, but definitly need help.  Do you pay the VA on a per deal basis or a per month basis?  How did you go about finding a VA? 

12/01/2007 11:27 AM by Chad Baird (Re/Max Spirit)


Hi Sean~ OK I stand it anymore, I'm hi-jacking this post;) If your VA is here on AR please hi-jack with me! 

Here are a few blogs that will answer MANY of the above questions, but essentially well qualified VAs are paid hourly, per project, or by monthly retainer, and those prices can run anywhere from $30-$50 an hour, or more for things like web design etc. There are a ton of cream of the crop VAs here on ActiveRain, but as with anyone you work with, you must do due diligence in getting references, asking about their experience, and how they work. 

If you would like to hire a VA, AR has its own little Request for Proposal Area where you can submit your requirements, and VAs will answer you;) 

Real Estate Virtual Assistants: The Ultimate Guide Part 1...What You NEED to Know About Professional VAs BEFORE you Take the Plunge!

Real Estate Virtual Assistants: The Ultimate Guide PART 2......Creating a Virtual Action Plan Before You Delegate!

The Top Technology Tool for Agents 2008: the Real Estate Virtual Assistant

Do You Need A Real Estate Virtual Assistant? Submit Your Requests to our New Group!

I will happily answer any questions anyone may have regarding VAs.

12/01/2007 11:28 AM by Laura Monroe- Real Estate Virtual Assistant (Creative Agent Solutions.com)


Thanks for the info. I'll have to check into this.

12/01/2007 11:51 AM by Doug Lindstrom (ReMax Alliance)


Thanks for hijacking. I was dying for some answers, as were many others I'm sure. Thanks for the post Sean.

12/01/2007 12:43 PM by Karl Burger - Pensacola Real Estate News (ERA Beach Ball Realty)


Hi Sean,

Congrats to you for your new found idea.  This is something we have also thought about - just curious what made you finally go over to the other side?

12/01/2007 01:06 PM by Pascack Valley Real Estate>> Lisa and Robert Hammerstein (Coldwell Banker)


Hi Sean,

                CONGRATULATIONS!!!! It is so nice to have someone sing the praises of our industry. VA's can help so many in so many ways. You will be surprised at how many different ways a VA can help you.  Good luck with your VA.

12/01/2007 01:32 PM by Skye Hawk, NAR Certified REPA (At Your Service! Virtual Assistant Specialists)


Sean,  Thanks for the info.

Laura, Thanks for the links and info.

Heather in Indy

12/01/2007 02:14 PM by Heather Fitzgerald (REALTY WORLD-Harbert Company, Inc.)


Sounds like a great plan and one that seems to be working. Might have to consider it!

12/01/2007 02:25 PM by Al Maxwell - Real Estate Agent - (Coldwell Banker)


Sean,

 

Sounds like you need to blog more about this.  So many people are interested in the details.

 

Thanks

 

12/01/2007 06:48 PM by April Ferrao (Re/Max Boone Realty)


Sean, what are the benefits to a VA versus an assistant?  I hired a full time assistant for $9/hr. and it has really been a boost for me!  I work 40 hour weeks instead of 70 and enjoy life a lot more.  I actually got to take a vacation this year.  She's contract labor since I'm not providing a place for her to work, and much cheaper than the VA's I checked into.  She also can go up to my office to put together relo packages and send faxes and other paperwork.  Curious to see if a VA should be my next hire.

12/01/2007 07:53 PM by Chris Tesch College Station, Texas Real Estate (RE/MAX Bryan College Station)


I use Sandra Wedmore for my va her website is www.wedomoreforyou.com it has been wonderful i have her doing all kinds of things and have been really happy with her.

Great Post

Best, Geri Doyle

www.doyledevoe.com

12/01/2007 08:00 PM by Geri Doyle


Sean, I fully expect to try using a virtual assistant for the first time in '08...

12/01/2007 08:41 PM by Brian Schulman - Your Lancaster County, PA Real Estate Professional (Coldwell Banker Select Professionals)


Sean,

Kudos to you for taking the plunge and singing the praises of the VA industry.  It's always nice to hear positive feedback about the work we do as VA's.  Congrats on finding your VA...I'm sure it will lighten the load and help you run business more smoothly.  The possibilities are endless!

12/01/2007 09:13 PM by Teresa H. Berger, MBA


Sean~

 Ok, now I am getting on it, tomorrow.  I will be visiting the websites that have been posted, I am curious and I was looking at Top Producer, oh decisions....  Thanks for giving me the push I needed.

 

12/01/2007 09:33 PM by Kelly Niro, SRES (Crossroads Realty)


Go you!  I totally agree, hiring VAs is the single smartest investment I've made in real estate in forever.  And for those of you who don't think you can afford it-the key to a VA is that they work by the project so you're not saddled with a salary in the slow times.  Plus, no learning curve.  It's beautiful!

12/02/2007 09:44 AM by Leigh Brown Charlotte NC Broker/Owner (RE/MAX Signature Properties)


Very cool. We too, have been looking for a VA. I am still going back & forth on a an in -house assistant vs. VA. I still need someone actually in the office for us too. We will see.

12/02/2007 09:47 AM by Cape Coral Real Estate Broker | Susan Milner | Florida-Future-Realty.com (Florida Future Realty, Inc.)


WOW! Thanks so much for all your wonderful comments here, and thank you to Laura for hijacking the post, as I haven't had a chance to check in with my blog. I will be posting a follow up blog to this one on Monday, sharing some more insight about your comments and questions, as I can tell there is a lot of interest here in this topic. Laura - feel free to continue to hijack :)

12/02/2007 04:53 PM by Team Carroll Cranford NJ,Westfield NJ Scotch Plains NJ Real Estate (Team Carroll - RE/MAX Classic Group)


OK. I see what you're doing, Sean. I'm now just one hitched leg away from jumping on the virtual assistant bandwagon. :-) Great post!

12/02/2007 04:58 PM by Chuck Willman, Arizona East Valley RealtorĀ® (Gentry Realty)


Chuck, the bandwagon looks nearly full.. but I think there are plenty of excellent VA's out there.

I will blog some more about this on Monday. Just to get some of you started on the idea, if you are not in a financial position to hire someone on an hourly basis, I suggest starting with transaction management where you can pay per transaction for the VA to handle the details of getting your clients to closing. Then, as you increase your revenue, you will be able to gradually add responsibilities.

Thanks again everyone for all of your comments. I will try to address as many of these questions as I can in my future blogs

12/02/2007 05:02 PM by Team Carroll Cranford NJ,Westfield NJ Scotch Plains NJ Real Estate (Team Carroll - RE/MAX Classic Group)


Great information.  Are there any VAs that charge closer to $10-$15 per hour? 

06/18/2008 08:08 AM by Cathleen O'Hannigan, Cary NC Realtor (Fonville Morisey)


Cathleen - that is probably less than most of them out there, because the VA's I recommend are already trained in Real Estate, thus saving you at least 20 hours of training. However, if you are needing simple tasks completed, on an as-needed basis, I suggest www.Elance.com where you can post a job and have people bid on it

06/18/2008 01:16 PM by Team Carroll Cranford NJ,Westfield NJ Scotch Plains NJ Real Estate (Team Carroll - RE/MAX Classic Group)


I totally agree that it is a good idea to find a VA with real estate knowledge or experience.  It will save you a lot of time & frustration.  I have seen VA's in my area as low as $25 per hr, but also have rate plans per project or retainers.

09/12/2008 05:00 PM by Denise Horne - WEICHERT, REALTORS-GK Realty


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Real Estate Agent: Team Carroll Cranford NJ,Westfield NJ Scotch Plains NJ Real Estate  (Team Carroll - RE/MAX Classic Group)
Team Carroll Cranford NJ,Westfield NJ Scotch Plains NJ Real Estate
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