To the agent who came to my Open House on Sunday...

Thank you for stopping by, really, it was great to have you see my client's home. It is great to get people to and see my listing, provide feedback, and hopefully come back with buyers.

That being said, I thought I would take just a moment to list some of the priceless ways your attendance was crucial to my success:

  1. Thanks for not leaving a card. MY GOODNESS! Aren't those tedious? They just stack up there on the counter next to all my brochures and let me know who has been through the house, thus forcing me to follow up with them later when I'm trying to figure out how the house looks, is priced, etc.
  2. Thanks for asking "Who chose the price?" Boy, let's not beat around the bush, tell me what you think.
  3. When discussing the price, thanks for not noting anything positive about the home. "Well nothing's been updated!" Wow, what a relief to not have to listen to all of the blather about what might make the home attractive to a prospective buyer. Possibly even yours. Forget about the new carpet. Forget about the new windows. Forget about the new paint. As long as the kitchen doesn't have brand new granite, and there isn't a massive soaking tub, then I think we can safely say that the house has "no updates." I'm glad we've discarded the old ways of mentioning one positive for every negative...that was always so time consuming.
  4. Thanks for doing all this at 4:00 when I am reviewing how things went with my client WHO WAS STANDING RIGHT THERE!


Have we forgotten that we are all in this together? Have we forgotten how to give constructive feedback? You had no idea who was standing there with me as you went on and on about pricing. It is bad enough that it was the owner, what if it had been a potential buyer?

Are you sure you are in Sales? Customer Service?

Oh, and by the way, my client (and your neighbor) is not likely to recommend your services to anyone he talks to in the near future.

Sorry for venting to my fellow 'Rainer, but can we agree that this is not the way to act when visiting somebody else's home? 

 

7 Comments on To the agent who came to my Open House on Sunday...

Ouch! Mark, it really is sad when folks do not show proper courtesy. I understand an agent who has buyers who may be interested in the home keeping a tight lip -- I even respect it! But talking trash about the home is really poor form. I hope the agent realizes their error or at least has the sense to have a little embarrassment.

12/05/2007 09:45 PM by Tim Walsh (Strano and Assc.)


Sounds like this guy made your day...not.  Just do your job and don't worry about the other guy.  You will come out in the end.

12/05/2007 09:46 PM by Vicky Poe, Realtor/Apprentice Auctioneer (Realty 1 Group)


Mark,

Sounds like someone was trying to set up the steal. He was probably trying to show his "obvious" expertise in the face of your failure to price your listing properly. I always get a kick out of these agents. Who do they really think they're hurting? I hope your client wasn't impressed by their lack of professionalism. When you sell it, you'll be able to tell them about it at your next open.

12/05/2007 09:47 PM by Andrew Trevino Wilkes-Barre Homes For Sale (TradeMark Realtors Group)


Ouch!  I've built my business by doing open houses, so I've done a lot of them, but I've never had anything quite that bad! 

12/05/2007 09:56 PM by Dawn Heinemann www.TucsonDawn.com (Blackhawk Realty )


This guy shot himself in the foot! Didn't he realize that the owner was his neighbour?? 

12/05/2007 10:01 PM by Todd & Danielle Millar (Glenn Simon Inc.)


Too funny!! Sorry that happened...I can only imagine what your client said after that agent walked out. Holy smoke!! How was the traffic through your open house? I had a really productive open last Sunday.

BTW, I got to say hi to the Mrs. while I was showing property in your neighborhood a week or so ago! Totally made my day!

Cheers,

Heather

12/06/2007 07:08 AM by Heather Elias (Weichert Realtors)


Some people just don't know any better.

Some people know better and do it anyway.

Do what you do best and ignore the idiots.

12/06/2007 07:20 AM by Erby Crofutt, Central Kentucky Home Inspector (B4U Close Home Inspections & Radon Testing)


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Real Estate Agent: Mark Voorheis (Weichert Realtors)
Mark Voorheis
Oakton, VA
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Weichert Realtors

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