Members: 114,245 - 1,806 Online Now  Login
 

It's a bright sunny early spring afternoon in 2006, my cell phone rings.

"Hi my name is Ben Johnson and you worked with my in-laws a few years back. They are in that great home in Scandia."

"Sure, Ben, I know who you are. I spoke with your wife, Kim, a few years back but you weren't ready to make a move then."

"Well we are now! Could you show us a few homes tomorrow? We are interested in a few horse properties that are on the market in Isanti and Anoka Counties."

"Great! I will set them up!"

dreamSo began the journey to the perfect home for the Johnson family. This story does have a very happy ending but the middle was rather a long drawn out process. Ben and Kim had a home to sell. When they sold their first home a decade before, it sold in a matter of days. Like most Twin Cities homeowners a few years ago, they were certain that their home would sell quickly, even in the slower market. Many people had said they were interested in the two-story, centrally located St. Paul home. But FSBO is not as easy as it would seem. After exhausting their contacts, they listed with me at the end of the summer of 2006.

From our first meeting, the Johnsons opted to sign a buyer's representation agreement with me. I represented the couple in the search for their dream home. Kim and Ben's dream was to live on acreage so they wouldn't have to board their daughters' horses. The Johnson's wanted land to ride on and prairie views of beautiful private sunsets. Driving from North Branch to Linwood and Stacy to Scandia, we scoured the countryside. We found many perfect places for this family while they waited for their home to sell so they could write a non-contingent offer.

Over the holidays, the Johnsons chose to remove their home from the market. Their busy schedule included celebrating with a number of children and grandchildren. Showings didn't fit in the plan. During the time their home was temporarily off of the MLS, a buyer contacted me as my sign was still in the yard. She was ready to buy and love the home from the outside and the photos online. The day the house re-listed, she wrote an offer which was accepted.

Of course this was the first big snowstorm of 2007 and the Johnsons and I trekked out in the elements to see new homes. After viewing properties from East Bethel to Chisago, the perfect home was found in Forest Lake. Unfortunately, the person buying their home wasn't a good buyer; the earnest money check bounced. So we were back to the drawing board.

A few weeks into March and my clients were more dedicated than ever to find the perfect home. Kim and Ben had just had a new roof put on the house and made every repair recommended by the truth-in-housing inspector. They decided to offer a warranty on their home so a new buyer wouldn't have to worry about an older dryer or boiler. They lowered their list price and showings picked up. The home they had their eyes on in Forest Lake sold but new homes were coming on the market to consider.

As spring turned to summer, my clients were home sellers frustrated with the market. The Johnsons dropped the price again. Weeks later, we were contacted by an agent that another offer was coming in. Out we headed again to find a perfect place to call home. This time there were homes in Scandia, Stacy, Columbus, North Branch and Linwood to consider. Again a perfect Scandia home was located.

The offer did arrive by fax the next day. It was from an investor who wanted to close within days. When the sellers countered with a new closing date, the investor rejected the counteroffer and bought a different home. A week later the Scandia home went into pending. Another dream faded away.

As August approached, Ben and Kim remained positive and determined to have a new home for the school year. Another price adjustment and another offer came in. Third time was definitely the charm!

Now, it was crunch time! A perfect horse property was available. It was a second choice to the Scandia home. An offer was written, accepted and on a bright sunny fall afternoon, both homes closed. Their dream was finally a reality.

See, the lesson here is a professional Realtor is in it with you for the long haul. I stuck with my clients through flighty buyers and a rough market. I showed them homes in four counties and several communities for over a year until the timing was right.

When I checked in on the Johnson family a few weeks after closing, Kim and Ben were happy with their new home. Of course there were hiccups that need to be resolved but overall the family was satisfied and at home. Their children were adjusting well, the horses were grazing in the back and life was returning to a new normal on 10 acres in the country.

This is why I am a Realtor. I make dreams reality no matter how long it takes.

*The story is true though in interest of my clients' privacy, I did change the names.


More Articles on Buying Real Estate that might be of interest:

Are You a BUBBA?
Rent VS Buy? It's Time to Revisit the Question!
How to Choose a Realtor-Why a Good Friend is Not Always a Good Option
How to Choo-Choose a Realtor and Avoid a Train Wreck!

If you are buying, selling or relocating to Minnesota and  need help from a professional Realtor, give me a call or visit my website for a FREE Relocation Packet.  I specialize in acreage and lakeshore properties in the north and east Twin Cities metro area including Ham Lake, Lino Lakes and all communities in the Forest Lake School District! Serving Anoka, Chisago, Ramsey and Washington Counties in Minnesota.

Copyright 2007 Teri Eckholm  http://www.terieckholm.com/

******************************************************************************************************

LIKE MY BLOG? Subscribe and let me email you an update!

Subscribe to Teri's Notes & Anecdotes on Twin Cities Real Estate by Email

 
This post has been included in Minnesota Information

28 Comments on Sticking with Home Buyers until the Dream is Reality

Teri, we must be in for the long haul and we must stick with our clients. They will buy just maybe not on the time table we both expected when we started the search. Great post. Thanks for sharing your success.

12/08/2007 09:16 PM by Missy Caulk Ann Arbor Realtor Ann Arbor Real Estate (Keller Williams Ann Arbor)


Job well done.  I'm just happy it worked out for you.  So many times the clients get fustrated and quit or use another realtor.

12/08/2007 09:18 PM by Kevin Whitty (Mccell Realty Group)


I completely agree to stick with people no matter how long it takes.  However there may be a time when you simply do not have enough time for those who are not immediate prospects. 

12/08/2007 09:23 PM by Adam Brett - Fullerton, California Realtor (RE/MAX NOC)


Teri - what an inspiring story -- this is what a lot of people don't get these days -- having someone guide them through the process through the thick and thin!  Too many people think it is easy to go it alone.  Congratulations to you and your clients. 

12/08/2007 10:10 PM by Joan Whitebook, ABR, e-Pro, CEBA (Buyer's Option Realty Services)


Teri,

This story is a great example of how a good Realtor adds value for their clients.  Even in a tough market you helped this family find their piece of the American Dream. 

12/08/2007 11:52 PM by Rita Taylor | Sanford NC Real Estate & Homes for Sale in Sanford North Carolina (Strother Real Estate)


And that's what it takes....a loyal agent who went above and beyond for her clients. We could not expect any less from you Teri!

12/09/2007 12:50 AM by Celeste "SALLY" Cheeseman (RA), e-PRO HAWAII Real Estate & HAWAII Relocation (Century 21 Liberty Homes -Mililani, Hawaii)


Teri, this is so timely and wonderful.  Sticking with our clients no matter how rocky the road is only helps build loyalty and shows them how much you care.   On Friday I closed on a transaction in which I originally met the buyers 4 years ago.  What they wanted was so specific that  it took that long to find the "perfect" home for them.

12/09/2007 05:20 AM by Kris Wales-Macomb County MI Real estate (RE/MAX Advantage 1, Inc.)


Missy--Clients need to understand that when they sign a buyer's rep agreement, we will stick with them even when it takes longer than expected. Thanks for your comments. :)

12/09/2007 07:49 AM by Teri Eckholm, Realtor® Anoka County MN (Keller Williams Premier Realty)


Kevin--Thank you! When I stick by my clients, they stick by me. :)

12/09/2007 07:50 AM by Teri Eckholm, Realtor® Anoka County MN (Keller Williams Premier Realty)


I enjoyed reading your story.  Very inspiring, I agree.  Thanks for writing and sharing

12/09/2007 07:51 AM by Donald Bradbury, REALTOR Bucks County PA (The Bradbury Team at Coldwell Banker Heritage)


Adam--I do agree that clients have to understand an agent's time constraints and schedule. These particular clients totally understood that I have other clients and did not waste my time "just looking" at homes. Educating clients as to my schedule and time constraints is essential. This time the entire process just had a few unexpected bumps along the way but we stuck through it together as partners to find the perfect place for them.

12/09/2007 07:56 AM by Teri Eckholm, Realtor® Anoka County MN (Keller Williams Premier Realty)


Joan--This is my point with this post...I want to educate buyers that a buyer's rep agreement not only protects them, by signing one with me, they get an ally who is willing to stick with them throughout the process no matter how long it takes. Thanks for your comments! :)

12/09/2007 07:59 AM by Teri Eckholm, Realtor® Anoka County MN (Keller Williams Premier Realty)


Rita--Exactly...A professional Realtor will stick with their clients throughout the buying process for the long haul as each situation can be very different and sometimes things take longer than expected.

12/09/2007 08:01 AM by Teri Eckholm, Realtor® Anoka County MN (Keller Williams Premier Realty)


Sally--I know that you understand this as you also have shared what buyer representation has meant to your clients in your posts! It is important to spread the word that Buyers rep agreements protect the client as much as the agent when looking for a dream home!

12/09/2007 08:03 AM by Teri Eckholm, Realtor® Anoka County MN (Keller Williams Premier Realty)


Kris--I have a client that I have shown homes from time to time over the past four, going on five, years too. When the right one comes along, he will know it. Some clients take more time with their decisions. And when selling a home to buy a new one the process can be drawn out because there is more than one transaction to deal with. Taking all the time necessary is just part of the job! :) Congrats on your deal to you and your clients! Thanks for your comments!

12/09/2007 08:07 AM by Teri Eckholm, Realtor® Anoka County MN (Keller Williams Premier Realty)


Donald--Thanks for commenting...I am so glad you enjoyed it. Buyers need to understand that we are here to work with them!

12/09/2007 08:08 AM by Teri Eckholm, Realtor® Anoka County MN (Keller Williams Premier Realty)


Teri,

Sometimes you have a bumpy road to go down before the final outcome.  We need to work with our buyers to the end.  It shows that you care about their needs.  I am one to believe that things happen for a reason.  This home, that they finally bought, must have been meant to be for them. 

12/09/2007 10:12 AM by Brigita McKelvie - Lehigh Valley, PA, Residential, Rural & Horse Properties (Vision Realty Group)


Teri, I love the way you tell the whole history, it is so captivating. I am so glad that in this though market your clients, the Johnson Family, sold and bought their dream home. Only a real, determent, and dedicated realtor as yourself could serve a client as sincerely as you did.

12/09/2007 10:21 AM by Camarillo CA Real Estate Agent/ Mana Tulberg (Beach View Real Estate)


Teri, What a beautiful story to your commitment to your clients and your caring as well--I am sure they will never forget it OR you; I wouldn't be surprised if they gave you Many Referrals, kindness always comes back to you!

12/09/2007 11:18 AM by Carole Provenzale Owner, Feng Shui Long Island & New York (Feng Shui Long Island & New York City)


Wow, Teri, you certainly are patient.  I've shown about 150 homes to some clients that I got a short-term rental for and I don't know if they will ever buy! We're really close though and I'm excited about getting them to the closing table.

12/09/2007 05:16 PM by Tracy Santrock-Cary NC Real Estate Blog (Fonville Morisey)


Brigita--This one took a little longer than most due to the slower market but I try to explain to the clients that if it is meant to be, it will happen. I think this house was waiting for them. Thanks for your comments.

12/10/2007 08:29 AM by Teri Eckholm, Realtor® Anoka County MN (Keller Williams Premier Realty)


Mana--Thank you!! I appreciate that as I am dedicated to giving exceptional service to all clients even when it can take extra time for some.

12/10/2007 08:30 AM by Teri Eckholm, Realtor® Anoka County MN (Keller Williams Premier Realty)


Carole--They were a referral and I believe that they will continue to refer clients to me in the future. A good portion of my business comes from referrals due to the extra effort of treating a client with care. I think that everyone in any service industry can learn from this. :)

12/10/2007 08:33 AM by Teri Eckholm, Realtor® Anoka County MN (Keller Williams Premier Realty)


Tracy--Your patience is greater than mine! I didn't have 150 homes for these guys...probably a third of that over the year. Their needs were specific and they did many drive-bys to eliminate some of the homes prior to showing days...Thank goodness! Hope your client finds that perfect one soon! :)

12/10/2007 08:35 AM by Teri Eckholm, Realtor® Anoka County MN (Keller Williams Premier Realty)


Teri - They were lucky to have you...alot of agents would have given up on them.

12/10/2007 06:53 PM by Guilford Connecticut Real Estate Agent, Sandra Cummings (William Raveis Real Estate)


Teri, wonderful post and the reality of a Realtor. We are in it for the long haul. I once listed a beautiful home for over a year through a divorce that was so ugly and two sides of a family fighting over everything. Somehow we got through it and every one was in one piece. We are in it right through to the goal and accomplishment. Great post and you are a great Realtor!

12/10/2007 09:20 PM by Jeanean Gendron ~ Redding & Shasta County Specialist (Real Estate Professionals--GMAC)


Sandra--Thanks but I don't think that it was the clients fault...Things just didn't fall into place for awhile. Most agents are hardworking professionals who care about their clients and do stick with them if they are truly ready to move. I know that you would have stuck with a good client too. :)

12/11/2007 08:22 PM by Teri Eckholm, Realtor® Anoka County MN (Keller Williams Premier Realty)


Jeanean--Likewise, sounds like you are dedicated to assisting your clients even when things don't always fall into place as quickly as we intend. Thanks for your comments.

12/11/2007 08:23 PM by Teri Eckholm, Realtor® Anoka County MN (Keller Williams Premier Realty)


Leave a response…

Name:
Notify me of new comments:
Comment:
What does the graphic say?
 
Real Estate Agent: Teri Eckholm, Realtor®  Anoka County MN  (Keller Williams Premier Realty)
Teri Eckholm, Realtor® Anoka County MN
Ham Lake, MN
More about me…
Keller Williams Premier Realty

Cell Phone: (651) 336-7073
Email Me
Theresa "Teri" Eckholm/Keller Williams Premier Realty assists Minnesotan's to find their way home with helpful tips and quality service. Dedication to customer service has made Teri the Realtor® of choice for families in Blaine, Forest Lake, Ham Lake, Lino Lakes and Wyoming areas. Licensed in MN.


Page copy protected against web site content infringement by Copyscape



Links

Archives

RSS 2.0 Feed for this blog
ATOM 1.0 Feed for this blog

Find MN real estate agents and Ham Lake real estate here on ActiveRain.
Disclaimer: ActiveRain Corp. does not necessarily endorse the real estate agents, loan officers and brokers listed on this site. These real estate profiles, blogs and blog entries are provided here as a courtesy to our visitors to help them make an informed decision when buying or selling a house. ActiveRain Corp. takes no responsibility for the content in these profiles, that are written by the members of this community.
© 2007 ActiveRain Corp. All Rights Reserved