Consumer Alert: Local Pest Control Company DOES NOT Warranty Their Work.



During the inspection process, it was determined that the home being purchased in Huntsville, Texas had termites. Of course, we asked for termite treatment.



I received a report back showing that the termite treatment had been completed by a licensed Huntsville, Texas Pest Control Company AND and it also stated:



“No warranty guaranteed or implied on the above treatment.”



REALLY? I was certain there was an error. I called the listing agent who said that they had not seen the report, and did not know that the work was not guaranteed. I believe that, because WHAT agent would recommend that their client pay BIG BUCKS for termite treatment that did not come with some kind of warranty?



The Huntsville Texas Pest Control Company contacted me and sure enough, they do not guarantee their work. His explained to me that he stands behind his work but he will not put it in writing. He just couldn't do that.



The Huntsville Texas Pest Control Company then went on to tell me that all of those other Huntsville Texas Pest Control Companies that DO offer warranties make you renew the warranty after a year.



IF you want the warranty for another year, yes, they do. But MOST ( and I now realize -- NOT ALL) warranty their work FOR A YEAR from the date that the work is done.



It kind of makes you wonder, doesn’t it?



I mean.... the reason you get a warranty is because they do not expect to hear from you. They have used the right amount of product and applied it properly.



Hmm-mm.... what are they afraid of?



Consumer BEWARE! Not all Huntsville Texas Pest Control Companies are alike.



ASK BEFORE you hire some one to do the job, and GET IT IN WRITING.



Warranties vary from company to company and specific conditions can void a warranty. Please ASK what your warranty covers BEFORE agreeing to services. Make sure your contract has the warranty in writing. 



Consumer Alert: Local Pest Control Company DOES NOT Warranty Their Work

Joni Staples, Broker Associate BHGHRE-AP (936) 650-9017 Copyright (C) Joni Staples     (936) 650-9017  www.HuntsvilleHomeSource.com

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  Joni@JoniStaples.com

 

      

 
This post has been included in Texas Real Estate News Walker County, TX Real Estate News
Post is included in group: BananaTude

23 Comments on Consumer Alert: Local Pest Control Company DOES NOT Warranty Their Work

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MAR
09
2012
880,348 Points 48 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Anita: ME TOO! Thank you! 
3:59pm • #4
959,171 Points 53 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Joni, I do not know much about termites, as we don't have them up here, but it would seem their work SHOULD be warrantied, or why would anyone use them!
4:29pm • #5
1,227,449 Points 79 Featured Posts Localism Sponsor Attended Rain Camp Called Shot Master

Hi Joni,

That is a first! At the very least at least it is for 90 days! I would not recommend this Pest control company! Suggested..we need to be checking who we refer!!!
4:45pm • #6
613,345 Points 40 Featured Posts Outside Blog Called Shot Master

Joni, now I have something else on my list of things to do on Monday.  I'm going to check with a couple of termite companies here.  I thought they were actually guaranteed for like three years in our area.  Interesting, indeed. 
4:55pm • #7
710,001 Points 48 Featured Posts Localism Sponsor Outside Blog Called Shot Master

Joni, it annoys me to no extent, there are so many crooked Pest Control Outfits, that they really give a bad name to the industry. I only recommend two trusted ones....
5:38pm • #8
313,475 Points 32 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Joni~ Hard to believe that a company like that wont stand behind their work in writing! I certainly wouldn't be using their services!! 
6:25pm • #9
880,348 Points 48 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Joan: I was totally shocked. WHY would anyone spend that much money and not get a warranty. My only guess is they have no idea that this company doesn't offer one. They ASSUME that they do. They probably do not find out until it is too late. Like when they get the paperwork. CRAZY!

Dorie: I even asked him that very question. Not even for 3 months? NOPE! Not at all!

Juli: I know! I am now going to put it on the amendment "Termite work to be done by a licensed certified applicator with 1 year written and transferable warranty. This way they can choose who they want as long as they are licensed and they provide a written/transferable warranty.

Endre: In 8 years, this isi the FIRST time that I have ever had this happen, I did not put their name in the hopes that they will change their policy and do the right thing. I am warning the public so that they know to ask. Hopefully they will see this before its too late.

Melissa: I can not imagine why anyone would when others do the work for the same price or LESS and WITH a WRITTEN, transferable warranty!
7:05pm • #10
549,274 Points 15 Featured Posts Outside Blog Called Shot Master

I am soooooooooooooooooooooooooooooooooooooooooooooooooooooo glad that we don't have to deal with termites. This is a good warning for anyone that lives in an area where pest control is needed on a regular basis. Maybe that's why I live in the frozen beyond.
8:39pm • #11
145,762 Points 17 Featured Posts Called Shot Master

I agree with Lindsey, termites are one thing I would really hate to have to deal with. Great point about warranties, READ THE FINE PRINT! I've learned this lesson that hard way, more than once.

Have an AWESOME weekend!
9:08pm • #12
MAR
10
2012
682,398 Points 52 Featured Posts Localism Sponsor Outside Blog Called Shot Master

Joni - OMGosh! I've never heard of such a thing. Not only do ours warranty their work, but for a fee they reinspect every year and extend it another year.
3:16am • #13
689,195 Points 22 Featured Posts Localism Sponsor Outside Blog Attended Rain Camp Called Shot Master

This sort of thing makes you wonder if there isn't some sort of arrangement between the company and the L/A who recommends their services.  Obviously a company that offers a warranty is a better choice.
7:09am • #14
900,176 Points 35 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

An excellent post, Joni. I wouldn't think anyone would accept a company like that these days but I guess it's still happening.
8:50am • #15
1,445,994 Points 26 Featured Posts Outside Blog Called Shot Master

Good consumer report.  Every real estate professional needs to exercise care when recommending service providers.

Have a wonderful weekend, with your camera in hand.
9:03am • #16
880,348 Points 48 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Lindsey: I can handle the pests better than the cold. That's why God put me here! :)))

Michael: Yes, sir. Never assume!

Connie: I had never heard of such a thing either. I thought that all of ours did to. But they do NOT! And the public needs to know it!

Al: I can not imagine that the listing agent knew. SURELY not!

Toni: My guess is that they do not know!

Roy: Yes we do. Here's to a wonderful weekend for you too! :)

 
9:21am • #17
706,100 Points 10 Featured Posts Outside Blog Called Shot Master

Hi Joni,

Excellent advice as most of us assume, as someone else said above, about a warranty and what it should at least cover. I have to wonder why Huntsville Texas Pest Control does not give some type of warranty for at least a year. This is a good blog and I will suggest it as it should be featured.

9:33am • #18
880,348 Points 48 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Robert: It is a local company in Huntsville. I did not give the name, because I would hope that they will step up to the plate and do what is right. My point is to warn the public TO ASK AND GET IT IN WRITING so that they are not taken advantage of.
9:50am • #19
1,100,255 Points 25 Featured Posts Localism Sponsor Outside Blog Called Shot Master

Excellent post Joni.   I DEFINITELY WOULD BE reluctant to use or recommend any company that refuses to put their warranty in writing.... WHO WOULD?
1:25pm • #20
880,348 Points 48 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Rebecca: EXACTLY!
2:36pm • #21
519,156 Points 7 Featured Posts Outside Blog Called Shot Master

Boy Joni, that doesn't seem right to me either. Why would you bother? Thanks for the head up!
5:19pm • #22
880,348 Points 48 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

DeeDee: I can't imagine. 
5:38pm • #23

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Huntsville, TX

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Address: 3642 State Highway 19 N, Huntsville, TX, 77320

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