Karma, Baby! Karma!

Karma, baby!  I'm firm believer in sowing and reaping.  That's one of the main reasons I rarely stay mad very long when someone does something that dings me.  That's also why I couldn't wait to get back to office to write this blog.

Yesterday, I wrote a blog about a customer who was using multiple agents to get into a house.  She called this morning complaining that the other agent, who was graciously carting her around, had not found anything.  I told her I couldn't help her.  I explained that I would not work with someone who was using multiple agents.  I shared how we get paid, and I tried to help her understand that the other agent also deserved a paycheck.  So, I declined her request.

She called back later.  Apologized for using multiple agents and asked if I would pick up the search again.  Ironically, I had just done a search for my second customer of the day, and I had found a house for this lady in the same neighborhood.  I told her I had two customers ahead of her, but I would be in the area after lunch and I would call her then.

I went to my second showing appointment, and bang, this multi-agent woman's car was parked in front of it.  She was inside talking to the listing agent.  So much for being loyal, but there was a fly in the ointment this time.  I had called the listing agent earlier and told him I would be up there after lunch and would like to show his property to my second customer.

My second customer was late, so it gave me a few minutes to go in and see what was going on.  When I walked inside, the woman looked stunned to see me.  I'm sure she didn't think I would just show up out of the clear blue.  What she didn't realize was that I was there to show this house to my second customer, not her. 

When I walked in, the listing agent said, "Ah, there you are.  Let's get started."  He didn't realize that I had set up an appointment for my second customer and not for this lady.  I had told this woman about the unit, and I promised that I would show it to her after I met with my second customer.  She was impatient and  jumped ahead and was filling out a contract.  But, because I was the procuring cause, the listing agent passed the contract on to me.  He was a true professional.  

About that time, my second appointment showed up.  I was in a different vehicle this time, so customer # 2 didn't realize I was already there.  I went out and told her that someone else was filling out a contract right then, but there was another home right down the street that met her criteria.  I went back in and asked the listing agent if he minded if I went down the block to look at another house while the customer read through the contract, and he was fine with that.

I met customer # 2 at that house down the street, and she fell in love with it.  It's a much better home, and I'm thrilled that she loved it.  We're doing a contract on that one at 5:00 pm today.  So, I'll get commissions on both houses.  Karma, baby!  Karma!

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Give me a call for all your real estate needs, and let's make something amazing happen. 

Mike Cooper @ Cornerstone Business Group, Inc., 888-722-6029

Real Estate Sales and Property Management

 

(Disclaimer:  All grammatical mistakes, punctuation breakdowns and misspellings are purely for your amusement and entertainment.  Feel free to cackle.)