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Prospecting Wisely...

By
Real Estate Agent with WEICHERT, REALTORS® - Briotti Group CT RES.0785956

Prospecting Wisely...

 

prospectingI read Jennifer Allen Hagedorn's post on Sunday which, in essence, was a rebuttal of the notion that the most important thing that we are supposed to do as real estate agents is seek for new business, otherwise known as prospecting.

 

The premise she was refuting is a simple one: that in order to stay in business, we (as agents) have to keep our pipelines full, and that should occupy the vast majority of our time.

 

Jennifer’s challenge to those who subscribe to that notion was also simple: would you be willing to share a business plan with your clients and potential future business that focused on gaining new clients to the extent that it would alienate your current clients and future business?

 

I agree that prospecting is not the most important thing that we are to do as agents, but I would not necessarily go that far.

 

prospectingThere are things that we do everyday that could be considered prospecting: speaking to friends, acquaintances, family members, etc. about real estate when the opportunity or topic presents itself or wearing our name badges everywhere we go is one form of active prospecting that we do (I am sure that most of us do this on a regular basis).

 

But, I do not have to set aside 2-3 hours each day to actively prospect for new business.

 

I am a big fan of using passive techniques to draw new business my way. Things like leaving business cards in local business establishments, or using direct mail campaigns to target expired listings and specific geographic areas. Things like blogging about existing and new listings, providing information for buyers and sellers, talking about local community events and highlighting local businesses on my blog - they are all forms of passive prospecting. It may be more expensive, but it works.

 

How do I know?

 

When people call me to ask about properties they’ve seen either in person or online, or they call to ask for a market analysis of their home, and I ask “where did you find me?,” their answer is invariably one of the following:

 

·       I picked up your card at…

·       I searched Google for Waterbury agents, and you were on page 1…

·       I read your blog on ActiveRain…

·       I got your postcard in the mail that said…

 

Then there are the e-mail enquiries that I get from my website. There is a very strong likelihood that those who have found my website did so either through my blog, or any of the myriad other places I have linked my website to my personal profile: Facebook, Twitter, LinkedIn, other social media sites (you get the picture…).

 

Much of the business I have been getting lately has not been because I have been spending my time actively prospecting. I have systems set up to do the prospecting for me. Much less time consuming and energy draining, which leaves me with the time to, among other things, devote to my existing clients’ needs.

 

challengesSo, here’s my challenge: share the things that you do to prospect for new business that don't otherwise consume your valuable time and energy.

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Courtesy of William James Walton, Sr. , Realtor, WEICHERT, REALTORS® - Briotti Group

Serving northern New Haven and southeastern Litchfield Counties (Waterbury, Wolcott, Prospect, Naugatuck, Middlebury, Southbury, Watertown, Thomaston and Plymouth)

 

Call William James Walton, Sr. Real Estate Agent with WEICHERT, REALTORS® - Briotti Group (203) 558-7463 for help with your real estate needs -buying or selling -  in Waterbury, Watertown, Wolcott, Middlebury, Southbury, Prospect, Naugatuck, Plymouth and Thomaston

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William James Walton Sr.
WEICHERT, REALTORS® - Briotti Group - Waterbury, CT
Greater Waterbury Real Estate

Robert,

I agree, to an extent. While it is definitely in our best interest to serve our clients well so that they can and will refer us, those referrals may not take place within the time frame needed to sustain a viable real estate business. Thus, I understand that prospecting for new clients is needed, but not at the expense of one's current client base. That's why I want to know what people are doing to prospect that doesn't sacrifice their clients' needs...

Mar 14, 2012 04:46 AM
Robert Rauf
CMG Home Loans - Toms River, NJ

The best prospecting you can do is "WOWING" your existing clients with communication and service - managing expectations, and returning phone calls.  the referrals come as a natural funcition of doing your job well

Mar 14, 2012 04:49 AM
Bart Vickrey
Bart Vickrey & Co Real Estate - Valparaiso, IN

Referrals are always and will always be the best source of business.

But for some reason most agents do not properly communicate with their SOI & Past Clients.  How hard is it to send a monthly newsletter... even just an e-newsletter, send a card on Thanksgiving, 4th of July, and birthdays?  And the next level is to actually call your SOI, especially your A's (those that actively send you referrals). 

Call your A's 4 times a year and on their birthday, and try to meet them face to face atleast 2 times a year.  Call your A+'s at least every other month and try to meet with them quarterly.

Call expired listings everyday, use a power dialer to properely utilize your time.

Call FSBO's everyday.  And build a funnel though Aweber, Constant contact, or some other program that allows for automated communication.  I have a funnel for buyers, sellers, expireds, fsbos, etc.

An example is my buyer funnel that constists of 3 videos and 2 free reports.  The content is all quality stuff and it helps build rapport while I do other things.  Once a buyer's email address is dropped or opted-in to the funnel the emails are automatically sent out.  I have them set up to deliver one per day, each with new Free info for the buyer.

I use Craigslist, Proquest Technologies, Webagentsolutions, and Real Geeks... all of which are incredible.  And in doing so generate 200-300 buyer leads per month.  If you sign up with any of the above services, please mention my name... I think i get a free month for referring people to them.  But I would under no circumstances refer anyone to a service that I didn;t use or believe in.

These are the main things I do to consistently outsell my competition and live the Real Estate Good Life!

It's a great business... do Not waste your opportunity!

Bart Vickrey

http://realestategoodlife.com

 

Mar 14, 2012 05:22 AM
Michele Sims
Affinity Real Estate, LLC - Alamogordo, NM

William, like you I prospect the passive wave; and do many of the same things you are doing. It works for me and I believe it is the slow, steady and consistent that is going to win. Or shall we say in our case keep our pipeline full. 

Mar 14, 2012 06:28 AM
Vern Eaton
Askov, MN
Realtor 651-674-7449

Important, yes, but the most important is to do right by your signed clients, both buyers and sellers.  Clients are hard to get, so we need to do the best for them in order to help keep the pieling full.  Do abad job and prospecting will be even a harder job

Mar 14, 2012 06:45 AM
George Souto
George Souto NMLS #65149 FHA, CHFA, VA Mortgages - Middletown, CT
Your Connecticut Mortgage Expert

William I would completely disagree with Jennifer on this topic.  I have been in a sales related industry for the past 37 year.  There are several MUSTs to every sales field, and PROSPECTING is a must that is at or near the top of every list.  Whether the prospecting is aggressive or passive it is prospecting, and if someone in sales is not continuously prospecting their business is not growing and will eventually die. 

Mar 14, 2012 08:01 AM
William James Walton Sr.
WEICHERT, REALTORS® - Briotti Group - Waterbury, CT
Greater Waterbury Real Estate

George - but it is how we do that prospecting, and the emphasis that it placed on it, that was Jennifer's issue. Prospecting should not push good client service to the back burner, and that it should was the message she was refuting. This is the reason for this post, not necessarily to say that she's right all the way and prospecting shouldn't be done, but rather that there are ways to prospect that don't require us to sacrifice our clients' needs

Mar 14, 2012 08:03 AM
George Souto
George Souto NMLS #65149 FHA, CHFA, VA Mortgages - Middletown, CT
Your Connecticut Mortgage Expert

Wilam every successful person I know in sales is constantaly looking for ways to reach out to new clients, that reaching out is called prospecting.  Prospecting and servicing our clients are two different things that have to be done and we can not sacrifice one for the other.  I have often heard those who shy away from prospecting use the excuse of not wanting to be pushy, or their fucus is on servicing.  If we do not prospect we will soon not have anyone to service.  Everyone that I have seen follow that patern does not last long in sales.  We absolutely need to provide our clients with the best service that we can possibly give them, but that should not be an ecuse for what is referred to as "Call Resistance", fear of prospecting.  People that downplay prospecting need to truly be honest with themselves, as to why they downplay it.

It is like a farmer, a farmer has to care for his crops and give them lots of attention, but if a farmer does not plant, and continuously replenish his crops, he will not have crops to take care of.

Mar 14, 2012 12:17 PM
William James Walton Sr.
WEICHERT, REALTORS® - Briotti Group - Waterbury, CT
Greater Waterbury Real Estate

George,

We're on the same page :-). I think my argument is more along the lines of "I do my prospecting in a way that does not require me to spend 3 hours a day blocked off just to make phone calls. My prospecting is such that, when a customer is ready to do business with me, they call or e-mail me first, and I pick up the phone and/or respond by e-mail, witha  follow up call".

I like your farmer analogy. There is a season where planting can take place, and a season for tending the crops so they can grow correctly, and a season of harvesting the crop. One can have all three going on at the same time, if one knows what crops to plant when. That's the key...

Mar 14, 2012 12:37 PM
Eric Michael
Remerica Integrity, Realtors®, Northville, MI - Livonia, MI
Metro Detroit Real Estate Professional 734.564.1519

I think you're both right. We do need to prospect for new leads and future clients, but it's also important to keep in touch with your sphere and past clients.

Mar 15, 2012 09:41 AM
Robert Rauf
CMG Home Loans - Toms River, NJ

William, I would suggest the prospecting be part of the business plan.. Treated as an appointment.  Current clients understand appointments, and if you stick to that hour of prospecting you will be doing WAY more than the average agent!

So I would suggest putting the prospecting on your schedule as an appointment and sticking to it.  Also do the same for "me" time to maintain your sanity.. Thais a MUST to survive!!!

Mar 16, 2012 01:07 AM