Special offer

You’ve Just Won a NEW CAR!!!!!

By
Real Estate Agent with InActive Agent

Now certainly if you're a contestant on the Price is Right game show those are the words you want to hear!

Recently though, I've been getting a lot of e-flyers from agents all over Washington State offering me a free Mercedes (two year lease paid in full) if I can procure an offer on their listing.

Now, obviously offering additional agent incentives to bring their clients to your listings isn't a new thing. They range from higher than average commissions to hefty cash bonuses, but the Mercedes is certainly a new spin on it. Now I do appreciate that agents are obviously going the extra mile for their sellers, but it also concerns me that they are (in doing so) skewing the buyers agents position as a neutral party, and their ability to render professional unbiased opinions to their clients.

Then there's also the question "do you inform your client of this huge luxury bonus your receiving from the sale?"  I would be inclined to say yes you should. However, as agents we don't typically mention or discuss what we are paid as a commission on a sale because it is in effect our "pay check" and thus not an issue. When you throw a new Mercedes into the picture that seems different than "earning a commission" to me.

I am curious as to what a clients reaction would be if they were either told, or later learned that the largest most costly transaction of their life (often the case) resulted in their agent driving a new luxury car for the next two years completely free (except for gas of course) on top of their commission. On the other hand, I would think if you informed them of the free car being offered, the client may very well feel they should get it; but of course that would lead to issues with their lender.

So I am a bit curious as what other uncommon incentives are being dangled around out there in other States, and if anyone else sees possible ethical issues stemming from such practice.

 

Comments (55)

Melissa Corman Sieg
Corman Home Sales & Property Management - State College, PA
I would agree with Pattie - I usually tell my sellers if they want to offer a "bonus" to either offer the bonus to the buyer for closing costs or whatever else they might want to use it for (carpeting, countertops, etc.) or reduce the price.  As I stated before, most ethical agents who are offered a bonus pass it along to the buyer anyway.
Dec 13, 2007 12:24 AM
Terry & Bonnie Westbrook
Westbrook Realty Broker-Owner - Grand Rapids, MI
Westbrook Realty - Grand Rapids Forest Hills MI Re
Do you have a buyers agency agreement. If so what is the agreed on compensation? I believe anything received in excess of the agreed compensation goes to the buyer not to you unless they agree to let you have it.
Dec 13, 2007 01:03 AM
Brian Schulman
Coldwell Banker Residential Brokerage, Lancaster PA - Lancaster, PA
Lancaster County PA RealEstate Expert 717-951-5552

Michael, if I were a buyer, I would feel somewhat resentful if my buyer agent was getting a Mercedes out of the money I was paying for my house.  Having the bonus disclosed to me wouldn't make me feel much better.

This puts the BA in an uncomfortable position.  As a BA, I'd be more inclined to try to just get my buyer the best price.  As a listing agent, I'd encourage my seller to price competitively rather than offer bonuses. 

Dec 13, 2007 01:04 AM
Robert L. Brown
www.mrbrownsellsgr.com - Grand Rapids, MI
Grand Rapids Real Estate Bellabay Realty, West Mic
I like Melissa's quote above. Disclose. A savvy buyer who finds out after the fact may come back to bite you. Let them know EVERYTHING up front. Maybe have them sign an addendum concerning the fact also.
Dec 13, 2007 01:24 AM
Josette Skilling
Keller Williams Capital Properties - Bethesda, MD

Wanna throw in some Ginzu knives as well? 

I hate these incentives since they just put more doubt into the client's mind as to our true motives.  Get the homes priced well and pay buyers' closing costs.  That will help me more than a car, a Ginzu knife, a toaster, a plasma TV, a trip to Hawaii or any other item.

 

Dec 13, 2007 03:00 AM
"JT" Prevatte
Former Agent - Fayetteville, NC
Believe it or not, I just read in our MLS of an agent that is offering a new car to the buyer for buying the house...talk about desperate...or lack of sales ability.
Dec 13, 2007 03:06 AM
A S
Salt Lake City, UT

As a buyer, I would want a fair price, not a car.  I already have a freakin car.  As an agent,  I feel that I would be obligated to tell my client, but I also feel that if the house is not right for my client I am not going to push them to buy it.  The future happiness of my cliets and the future referal business is BY FAR MORE IMPORTANT than a pre-paid lease on a Mercedes for two years!

 

Dec 13, 2007 03:31 AM
Chelle Gassan
RE/MAX Regency and Staged Homes VA - Bristow, VA
NOVA Realtor and Stager

I have never liked agent bonuses as an incentive. If my sellers want to offer one, I always tell them to either lower their price or offer concessions to the buyer.  

Although, I would love to get a new car...but i will pay for it with my honest earned commissions. 

Dec 13, 2007 03:40 AM
Jason Smith
DreamDirt Auction - Mondamin, IA
In Iowa we are required to disclose any incentive or bonus.  I have not seen any bonuses or incentives other than those offered by Freddie Mac on occassion. 
Dec 13, 2007 03:44 AM
Michael Creel
InActive Agent - Bellevue, WA

I should point out (since some feel this car offer is burdened by the buyer and essentially included in the cost of the home), it's highly likely that the cost of the lease is paid in full by the sellers agent via their earned commission. So in a sense, how an agent spends his/her earned commission is his/her business. If an agent earned a commission and leased their spouse a new car, or themselves, it certainly wouldn't be an issue, it's their money.

However, it's the overall impression it makes, and the appearance of impropriety that makes me steer clear of it. I have also seen many listings offering 4% and 5% commission to the selling agent. Usually such listings are due to expire soon, and the listing agent would rather surrender a majority of their commission as opposed to losing the listing. On a 500k home, an extra 2% is no different than a two year lease on a car.

I suppose it's more the image created by the agent rolling out in a new Mercedes as a gift for getting the buyer to sign on the dotted line. Also it's the unlikely ability of the agent to be unbiased in their opinion (if asked for it) in evaluating the home, and it's price that I take issue with.

Usually such gift offers are made only for full price offers; so to encourage your client to make a full price offer so that you can get a free car would obviously be wrong. I just hope no one is doing that.

Dec 13, 2007 03:45 AM
Natalie Langford
Realty Negotiations - Winchester, VA
Winchester, VA Real Estate
Interesting post...I think this sparks a great discussion of what practices might be scattered through the country.  Of course, why should a buyer bear the cost of the incentive?  I don't think any one here has suggested that...It's just a desperate idea for desperate sellers, I suppose.  I guess I'd look at these properties as an opportunity for my buyer to negotiate well and of course, apply the incentive/bonus to a reduction in price or closing cost assistance.  In summary, I think using these incentives is like waving a flag - we're hungry - and might not actually be in the seller's best interest...Of course, this is an opinion and my opinions are constantly evolving...
Dec 13, 2007 03:57 AM
Michael Creel
InActive Agent - Bellevue, WA
It does say I'm desperate in big capital letters and likely results in significantly lower offers being made. I don't personally know any agents that have received such gifts.
Dec 13, 2007 04:21 AM
Wayne McMullan
Royal LePage ProAlliance Realty - Belleville, ON
Quinte Real Estate
Michael, without a doubt I would be disclosing this in writing to my buyers. I feel you open yourself up to possible litigation should something go wrong. 
Dec 13, 2007 04:25 AM
Anonymous
Roy Thomas--EXIT Realty Halifax NS
My opinion is that if the house was priced correctly, the seller wouldn't need to offer such an extravagent bonus! So... How do you explain / convince your buyer to overpay for the house so their agent can drive away in a new car. Best solution: Buyers agent refuses the bonus and buyers write a fair market value offer on the house and no one has an ethics problem.
Dec 13, 2007 10:38 AM
#49
Brian Block
RE/MAX Allegiance, Managing Broker/Branch Vice President - McLean, VA
Northern Virginia & D.C. Real Estate
Michael, I've seen some of these types of agent incentives here in Virginia including cruises, cars, and cash.  My motivation is to help my buyers find the best home for their needs and budget, not to garner some prizes for myself.  If the best home included one of these bonuses, would I keep it?  Most likely.  However the bonus would not be an incentive for me to push a particular home.  My biggest incentive is a smiling client who will refer me tons of future business and buy and sell his next home with me as well.
Dec 14, 2007 11:02 PM
Michael Creel
InActive Agent - Bellevue, WA
Pretty soon agents will be spinning a big wheel at closing to see what they won!
Dec 15, 2007 01:32 PM
ARDELL DellaLoggia
Better Properties Seattle - Kirkland, WA
Merry Christmas to you and yours, Michael!  We miss you.
Dec 26, 2007 03:19 PM
Michael Creel
InActive Agent - Bellevue, WA
I think this year the car promo will be raised to a Rolls.
Feb 20, 2008 06:28 PM
Matt Grohe
RE/MAX Concepts - Des Moines, IA
Serving the metro since 2003
Michael; All real estate commissions are negotiable. There is no standard.
Mar 17, 2008 05:39 PM
Michael Creel
InActive Agent - Bellevue, WA
That is correct. I merely raise the question; when you offer such bribes to agents, can they truly say unbiased. I received an email yesterday offering me 50k cash, and a 4% SOC, if I could procure an offer. If I then try to convince someone to buy that property, am I doing so because it's in their best interest, or mine?
Mar 17, 2008 05:51 PM