We always hear....build good relationships with past clients and the referrals will come. Stay in touch on a regular basis with our SOI. This is definitely a relationship industry. But what about the relationships we build with fellow Realtors, Realtors within our own company or who work for our compitiion down the street? How important is that? Or the relationship with lenders, inspectors, etc.
I know first hand how important industry relationships are! After working in the Lansing, Michigan area my entire life and now relocating to beautiful Grand Haven, Michigan...the past relationships I built with Realtors, Lenders and home inspectors have been my reward. Referrals have been coming through to me on a regular basis.
Relationship building 101 with the people we work with begins like this:
1. Be professional to other agents.
2. Return calls in a timely fashion.
3. Don't flip out when things are going down the tube. Don't hide. Don't yell.
4. Show some compassion.
5. Be helpful. Do a little more than is expected.
6. Say Thank You. Let them know how terrific you think they are.
7. Stay in touch with them even after the sale.
8. Talk highly of them to others. When someone comes through your open house and says there are working with XYZ Realtor and you know this person is top notch...say so. Tell the client they are in good hands.
9. Don't be cut throat! There is plenty of business for all of us.
10. Be ethical. Be honest. Be trustworthy.
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