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It Happened Again This Week Buyer's Agent Did Not Get A C.L.U.E.

By
Real Estate Agent with Benchmark Realty TN 288457

An earlier BLOG posted some valuable lesson learned info about buying a house without knowing the cost of insuring the property. That reminded me to tell my fellow Rainers about another valuable piece of information.

This Buyer's Agent did not inform the buyer that the cost of insuring the house was not a reason to void the contract. The property was an REO and the buyer was going to lose over $3,000 in earnest money because the buyer could not afford the premiums. The cause, they buyer had filed more than 6 claims on their renter's policies over the prior 4 years making them a "high Risk" client. They could obtain insurance but at a cost that was high. A trip to the insurance agent is as impartant as an approval letter in some cases!

Tell your clients to go get a CLUE...Have them go to their insurance agent and purchase a CLUE report on themselves and also on the property they are contracting (during the inspection phase) and they may find out a few interesting facts about themselves and the property. Choice point is an information gathering source for the insurance industry and it provides insurance companies with info on individuals and also on properties. This can be an invaluable source of information.

Below is an excerpt from the information page for Home Sellers on Choice Point's web site.  

"About C.L.U.E.  C.L.U.E. stands for Comprehensive Loss Underwriting Exchange, which is a database featuring loss information submitted by insurance companies. A C.L.U.E. report provides a five-year history of losses that have been filed against an insurance policy associated with a given property. The report provides information including the dates and types of losses and the amounts paid for each loss."

 The value in this report for the home seller is to show any potential client information about the property...Let's say several houses were damaged in a wildfire, tornado or hurricane; the report could show that this property had minimal or no damage which is a BIG plus...or it could show that extensive repairs were done and paid for and the property is in sound condition which is still a plus if the house had suffered damage.

For first time home buyers a personal CLUE report to help them see how their previous insurance claims will affect their rates.

Do your clients have a CLUE?

Comments(14)

Charlie Ragonesi
AllMountainRealty.com - Big Canoe, GA
Homes - Big Canoe, Jasper, North Georgia Pros
wow this should be a Florida blog talking about insurance. I know here in the mountains fire insurance and how close you are to a hydrant and are you served by a fire dept that is not volunteer are issues. Is it the same in Franklin
Dec 16, 2007 02:25 AM
Katie Landon Lewes
Jack Lingo REALTORS - Lewes, DE
REALTORS

Paul I have never heard of this.  Thank you for sharing.

Happy Holidays!

Dec 16, 2007 02:28 AM
John Walters
Frank Rubi Real Estate - Slidell, LA
Licensed in Louisiana
Very good idea.  I always place a clause in my purchase agreements that purchser must be able to obtain reasonable insurance rates.  What is reasonable?  Thats I guess is to be debated.
Dec 16, 2007 02:28 AM
Amanda Evans
DFW Living - Fort Worth, TX
Real Estate Broker - Fort Worth Texas

The value of obtaining a CLUE report is real but it should be noted that CLUE reports don't differentiate between an inquiry and a claim.  For example, an unknowing homeowner has a small grease fire in the kitchen that leads to slight damage of the vent-a-hood and a nearby cabinet.  They call the insurance company and find out that the cost to repair is less than the deductible.  They take care of it themselves out of pocket.  Even if the inquiry doesn't lead to a claim, it still shows up on the CLUE report. 

I learned this the hard way.  :)  Don't laugh, I was in my 20's.  BTW--it's easier to dispute a credit report than it is the CLUE report. 

Dec 16, 2007 02:41 AM
Robert Huntsinger
Empire Realty - Upland, CA
Empire Realty Upland, CA - Full Service at a Discount

I have been using CLUE reports for a couple years and whenever I represent a buyer or seller I get one.

Take care!

RJH

Dec 16, 2007 02:41 AM
Judy Cicalese
William Raveis Real Estate - New Canaan, CT
Market Knowledge-Social Media Savvy 203-638-7812
I had no idea about this - do they get this online or from an insurance agency?  I love AR and the things I learn here.  Thank you!!
Dec 16, 2007 02:50 AM
Andrew Monaghan
The Monaghan Group - Glendale, AZ
CRS, GRI, EPro Associate Broker

We have the requirements for the seller to provide a clue report and that the buyer has to check on the insure-ability within the inspection period.

all the banks i deal with will not provide a CLUE report so it is up to the buyer to check out asap, in regular transactions i get my buyers to talk to a insurance agent immediately and bind coverage quickly.

 

Dec 16, 2007 02:56 AM
Renée Donohue~Home Photography
Savvy Home Pix - Allegan, MI
Western Michigan Real Estate Photographer
Every contract I write asks for a CLUE, ESPECIALLY REO!
Dec 16, 2007 03:35 AM
John and Lisa Marker
RE/MAX Dream Properties - Northville, MI

Paul,

This is really good to know. In markets like Florida most people are aware of this because of hurricanes but in most markets, people don't think about this too much. I know in some of our markets, insurance rates have risen a lot because of increase in crime and number of vacant homes. These folks had filed a lot of claims and get hit with an increase. Wow!

Dec 16, 2007 03:56 AM
Melanie Ross
Coldwell Banker Solano Pacific - Benicia, CA
Benicia CA & Vallejo CA Real Estate, 707-319-2828
Thanks for the reminder.  I have done this before and it is especially critical for REOS.  Good advice to always do. It can be done so quickly and can make or break a deal.
Dec 16, 2007 04:38 AM
Andrew Monaghan
The Monaghan Group - Glendale, AZ
CRS, GRI, EPro Associate Broker

Renee 

"Every contract I write asks for a CLUE, ESPECIALLY REO!"

what do you do if the bank says they wont provide it?

 

 

Dec 16, 2007 06:33 AM
Paul Moye
Benchmark Realty - Franklin, TN
Broker, GRI, SRES

Katie, Thanks

John W, Good going but be careful about reasonable(vague) REO properties will not release a buyer for "exoensive insurance"

Amanda, your right it is tough to remove an filing but it still counts on the score and affects the premium. Better to know now than after the client enters a contract.

The Buyer needs to get a CLUE from their prospective insurance agent

Andrew, The bank does not provide the report. The Buyer needs to have one pulled on the property with their insurance agent to see if there are excessive claims or previous catostrophic damages before tendering an offer

Dec 16, 2007 08:53 AM
Vanessa Stalets
RE/MAX Elite - Brentwood, TN
REALTOR, Brentwood TN Homes, Real Estate
Jan 08, 2008 08:34 AM
Michele Hobaugh
Allen Tate Realtors - Charlotte, NC
Broker,ABR,GRI,CRS

Which leaves it to be said again," Buyers, if you like this house enough to make an offer on it, allow me to call my insurance company to obtain a CLUE! It won't cost you a dime, and may save you THOUSANDS!"

I ALWAYS get a CLUE before writing the offer.....After all, I don't want to look like "i ain't gotta clue!"

Only the Sun Covers Charlotte Better!

Michele Latham

Jan 09, 2008 07:10 AM