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listen listen listen

By
Mortgage and Lending with Free America Realty

 Best way to sale anything ...you must first LISTEN 

Most of the time when I tell people I am a sales person I immediately get a bad reaction.

I even had a  customer that told me there was no way he could ever consider me a sales person because sales people were shady, dishonest, egotistical and generally disliked.

That is such a sad comparison from my point of view because............

 I have known so many amazing sales peoplewho are great sales people. The truth is these types of individuals are probably the ones we remember the most, but when we think about them it is either to remember the time we got "taken" or the guy who "ran us off the money". Stop for a second and think of all the time you have gotten something just because that nice sale person took so  time out to help you.

What is the secret to sales success. It is simple LISTEN! 

My teacher use to tell me "You have 2 ears and only 1 mouth so you should listen twice as much as you speak".... If you listen to a person long enough they will tell you everything that you need to know to sell them.  It isn't the pushy salesperson, we want to buy things from but the sales person who will take the time to make sure we "feel" good about a purchase.

THEY KNOW THE SECERT OF LISTENING Human Ear,Human Hair,Close-up,People,Females  judith boggio

home of the grant program...branchlendamerica.com

Adam Brett
The Adam and Eric Group - Fullerton, CA
The Adam and Eric Group, Fullerton's Finest
I agree.  I have seen agents blow deals by giving their opinion.  
Dec 16, 2007 10:47 AM
Raj Rajpal
Wells Fargo Home Mortgage - Staten Island, NY
NMLSR448051
Well said problem is most if the sales people are so busy sleeing they forget wat the customer wants because they are not trained to listen
Dec 16, 2007 10:58 AM
Jon Sigler
Coldwell Banker Realty - South Windsor, CT
Sigler Sold Another! 860-306-8029

How can you give the customer what they want without listening to what they want.  You must ask the probing questions, find the emotional ties, and then, and only then open your mouth.  Great post.  Advice we all don't follow enough. 

Dec 16, 2007 11:08 AM
Vangie Williams
The Evans Group DMV - Serving Virginia - Fredericksburg, VA
Real Estate with Personality
You are sooo on the money.  Great post.
Dec 16, 2007 01:58 PM