The call came in, as many calls do, over the main line at the office.
"Coldwell Banker, this is Alan, how can I help you?"
"I'd like to know about this house."
"Which house is that, sir?", as I nudged the MLS awake, and readied myself for the search.
"The third one from the left".
"uh... I beg your pardon, sir?"
"I got your mailer, and it's the third house from the left..."
Unaccustomed as I am to successfully thinking on my feet I tried to stall, as I furiously tried to remember what mailer I might have sent out... drawing a complete blank, I don't remember sending out any mailing with houses.
"Which mailing is that, sir?"
He begins to sound a bit irritated with me. I'm costing him valuable "the Price is Right" time. "The mailing with all the houses on it... it just came in yesterday's mail".
"What's the address of the property?" I asked, hoping to regain my footing.
"There are no addresses for the photos."
"How about the price of the property, or the room count?"
"Nope, no prices, and all it says is '3 bedroom'... it's BLUE!... it's the third one from the left!" Now his irritation is strongly evident.
"Is there a name and phone number of an agent on the mailer?"
"Yes, it says: Robert Miller, 555-1213".
"Have you considered..." I asked gingerly "... giving Mr. Miller a call?"
"Why can't YOU help me?" Now he's yelling.
"Well, since I didn't send you the mailer", I explain very politely, "without a bit more information, I have no way of knowing which house is the third house from the left, so I can't tell you anything about the property. Would you care to tell me a little bit about what you're looking for, and I'll see what I can find that fits you?"
[ click ] good luck Mr. Miller.
ALAN MAY, Realtor®
Specializing in Evanston Real Estate and North Shore Real Estate
Coldwell Banker Residential Real Estate, 2929 Central Street, Evanston, IL 60201
847.425.3779 Cell: 847.924.3313 Email: Almay@aol.com
Evanston Real Estate & North Shore Real Estate • Licensed in Illinois
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