I'm posting this in the hopes someone in the group can help with a policies and procedures manual for a brokerage. I am looking to revamp and have an older template with which I'm not fully comfortable.
In particular, I am wondering if anyone has a more recent version they would be willing to share or a source for a more recent version (2010+) that includes sections on Social Media, internet lead generation, live chat websites, blogging activity, etc.
If the manual is geared towards REO, that would be a bonus. I am looking for a template that addresses some of the recent technology changes above one that specifically addresses REO.
That said, if anyone has a safety section specific to REO and/or vacant properties, that would be greatly appreciated as well.