1. Why?  (This is their motivation)

2. When (This is their sense of urgency)

3. Can you please give me your email adress so I can send you some information and help you?

 In a situation like this If we simply say...let me help you..without knowing their why,their when, then we tend to come off as helping ourselves. 

If we show such interest as in the first two questions, we will earn that informationin question 3 and understand our customer a whole lot better!

 
Posted by Dennis Giannetti on 12/18/2007 11:36 PM   Comments (0)   , , ,  
Post is included in group: Marketing Madness Mastermind!

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Real Estate Trainer: Dennis Giannetti (Illustrated Properties)
Dennis Giannetti
Jupiter, FL
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Illustrated Properties

Office Phone: (772) 214-4567
Cell Phone: (772) 403-3595
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Dennis Giannetti is the Vice President of Professional Development for Illustrated Properties in South Florida. He runs Illustrated Properties Real Estate Ninja Sales Program.

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