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Going Above and Beyond (Part III- From Call to Contract)

Currently, my buyer is in contract for a Mililani Condo and it is from a direct hit from an ActiveRain post that I received this wonderful client. My client contacted me after reading my ActiveRain post *Across the Ocean to Paradise: Military Relocations Hawaii* on the internet.

I created this series so you can follow along with this transaction because this is my FIRST transaction that WILL close that was a direct hit from ActiveRain. Exciting? Yes! I moreso want to stress the importance of how ActiveRain has helped many with leads and getting contacts from potential clients.

Photo to right: Mariner's Ridge looking down to Hawaii Kai and the ocean.

If you would like to read the other posts before continuing with the rest of the story please click on the links below:

Going 'above and beyond' is a given in my real estate business because more often than not, I will have a client who needs additional help beyond the "scope of a real estate agent". (whatever that means) In other words, there are just things that I do for my clients that maybe some others may think are not necessary. Well, I think differently....obviously.

On a couple of other occasions I have taken clients to this particular Loan Officer's home office because they were new to the island or they had not been to East Oahu which is on the opposite side of the island from where our office in Mililani is centrally located. Well, Tuesday was the day to meet with the Loan Officer and go through the VA Loan paperwork, signing some docs for submitting to the underwriter and so forth.

It was actually a fun time too because I had not been to this side of the island for awhile as well. On the way up Mariner's Ridge in the Hawaii Kai area I stopped a couple of times on the side and hopped out to take pictures for this particular post :) I explained it was for the ActiveRain Real Estate Network and of course she didn't mind one bit. Like I said before, she found me through my post and ActiveRain and she knows it is for professional purposes of writing for my business.

After my client was done with the meeting at the Mortgage Broker's office and finished with all that paperwork (it was about two hours) we headed back home.

You know, I can always make certain parts of my job worthwhile and fun. They say, you have to like your job for it to feel worthwhile, right?

In this case it was a nice drive, an appreciative client and beautiful scenery in our land of Aloha!

Photo to the right: Coming back down Mariner's Ridge....wow! Look at that view of the ocean!

Posted by Celeste "SALLY" Cheeseman (RA), HAWAII Real Estate & HAWAII Relocation on 12/20/2007 12:22 PM

Comments (33)

hawaii relocations, mililani condos, military in hawaii, honolulu real estate, celeste cheeseman

This post has been included in Hawaii Information Honolulu County, HI Information
Post is included in group: Adventures in Real Estate

33 Comments on Going Above and Beyond (Part III- From Call to Contract)

Sounds like fun Sally! This is why I love this job....

12/20/2007 12:52 PM

by Portland Oregon Real Estate Broker * Jennifer Bukaty * (RE/MAX equity group, inc.)

Jennifer: Oh, me too! Gotta have a personal side to this....can't do it otherwise :)

12/20/2007 01:01 PM

by Celeste "SALLY" Cheeseman (RA), HAWAII Real Estate & HAWAII Relocation (Century 21 Liberty Homes -Mililani, Hawaii)

Thanks for the update, Sally. And, thanks for sharing the beauty.

12/20/2007 01:01 PM

by Bradenton Florida Real Estate - Dan Forbes (Sarasota Metro Properties)

Hey there Dan! Thanks for popping by to share it with me!

12/20/2007 01:02 PM

by Celeste "SALLY" Cheeseman (RA), HAWAII Real Estate & HAWAII Relocation (Century 21 Liberty Homes -Mililani, Hawaii)

Sally- What a wonderful trip to the mortgage brokers office and back! How blessed you are to live in all that beauty that is beyond what words can express! I would want no one else but you to be my agent too! Katerina

12/20/2007 01:04 PM

by Nestor & Katerina Gasset, Realtors® Wellington Florida Luxury Homes (International Properties and Investments, Inc.)

Sally,

You and your posts are so likeable...Is it Hawaii that has rubbed off on you, or you that have rubbed off on Hawaii...please don't answer!!! Thanks, Fran

12/20/2007 01:24 PM

by Fran 'The Title Man' Gaspari Title Insurance-PA & NJ (Patriot Land Transfer, Inc.)

Katerina: Oh...what a wonderful life in RE here on Oahu :)

Fran: Both! Both! lol!

12/20/2007 01:25 PM

by Celeste "SALLY" Cheeseman (RA), HAWAII Real Estate & HAWAII Relocation (Century 21 Liberty Homes -Mililani, Hawaii)

Sally- Great testimonial and congratulations. Keep up the good work, and keep posting pictures of that beautiful Island.

12/20/2007 01:45 PM

by Mark Horan P.A. "The Resident Chef" at Keller Williams (The Resident Team at Keller Williams At-The-Lakes)

Mark: Oh, I sure will!

12/20/2007 01:54 PM

by Celeste "SALLY" Cheeseman (RA), HAWAII Real Estate & HAWAII Relocation (Century 21 Liberty Homes -Mililani, Hawaii)

Something about having mountains in the background that I like.

12/20/2007 02:22 PM

by Neal Bloom-Realtor ® Assoc.-CRS-Weston FL (RE/MAX Premier Associates)

Neal: Ohhhh...so do I!

12/20/2007 02:31 PM

by Celeste "SALLY" Cheeseman (RA), HAWAII Real Estate & HAWAII Relocation (Century 21 Liberty Homes -Mililani, Hawaii)

Sally, some beautiful photos and good news in the last days of the year. Sure beats the cold temps we're having here.

12/20/2007 03:45 PM

by Brian Block -- Northern Virginia & D.C. Real Estate (RE/MAX Allegiance)

Sally what a day!!! You got to help a client, take a beautiful drive, and you got a blog out of it. Now how can you possibly top that :)

12/20/2007 04:18 PM

by George Souto (McCue Mortgage Co.)

You always take such beautiful pictures and express such joy...thank you for bringing so much wamth to AR!

12/20/2007 04:41 PM

by Lake Norman Real Estate ~ Diane Aurit (RE/MAX at the Lake)

Hey Brian: It sure is nice just to have a little bit of rain and then in the afternoon sunny :) Great working weather all year round.

George: No kidding...killing all with one stone haha! Beautiful view from up top of the ridge :)

Diane: Thanks Diane...it's what we bring to AR and the public that is warm and inviting :)

12/20/2007 04:53 PM

by Celeste "SALLY" Cheeseman (RA), HAWAII Real Estate & HAWAII Relocation (Century 21 Liberty Homes -Mililani, Hawaii)

Great article, Sally, and some wonderful pictures. Congratulations on your success wiht your client, and best wishes to you and her for a quick closing. Thanks for sharing your thoughts and terrific pics of Hawaii.

Jeff

12/20/2007 05:55 PM

by Jeff Dowler ~ Carlsbad Real Estate (RE/MAX Associates)

Sally - I've said it before and I'll say it again. You rock! Great post and beautiful photos.

12/20/2007 06:27 PM

by Tom Plant - Murrieta Real Estate Expert - Coldwell Banker Residential Brokerage (Coldwell Banker Residential Brokerage)

Sally, What a beautiful day you had to enjoy and thank you for sharing it with us! The pictures are just beautiful and isn't it wonderful to have a client who truly appreciates you?

12/20/2007 06:50 PM

by Carole Provenzale Owner, Feng Shui Long Island & New York (Feng Shui Long Island & New York City)

Sally- Hey of course you go above and beyond....and I am quite sure your client loved the drive. Now on to disclosures, and underwriting :) :)

12/20/2007 06:55 PM

by Kathy McGraw ~ Calif Broker (CELLing Realty)

Jeff: We are looking at January 31. So far so good :)

Tom: I can dance too :)

Carole: Oh, that's what makes this "job" all worthwhile!

Kathy: Let me know when you get your bday present :) And wouldn't expect any less but above and beyond from this agent :)

12/20/2007 07:25 PM

by Celeste "SALLY" Cheeseman (RA), HAWAII Real Estate & HAWAII Relocation (Century 21 Liberty Homes -Mililani, Hawaii)

Hopefully you didn't go during rush hour. That traffic is murder. Going the extra mile is what makes you different than many of the agents.

12/20/2007 08:17 PM

by Randy L. Prothero - Hawaii REALTOR® (Century 21 Liberty Homes)

Randy: Went at 10am and came back by 2pm. Nice drive...there and back. Dave has a pretty neat house up there on the ridge. Yeah....but you teased me when I cut the California grass at Ihoiho Place :) (oh, don't forget the scooping and washing down dog poop....yuk)

12/20/2007 08:32 PM

by Celeste "SALLY" Cheeseman (RA), HAWAII Real Estate & HAWAII Relocation (Century 21 Liberty Homes -Mililani, Hawaii)

Sally,

This is further proof that AR works, and works well. Those who have doubts about blogging at AR should reconsider their mistaken belief. Getting direct client contact is just one of its benefits. Those views look good.

12/20/2007 08:40 PM

by Esko Kiuru - Las Vegas NV Mortgage Consultant (Sinifox Financial)

Esko: Thanks there Esko! No kidding....if utilized correctly it can and will bring clients, friends and networking opportunities :)

12/20/2007 08:50 PM

by Celeste "SALLY" Cheeseman (RA), HAWAII Real Estate & HAWAII Relocation (Century 21 Liberty Homes -Mililani, Hawaii)

Great job!!! I love when clients appreciate our role in the transaction. It really does make the work worthwhile. Thanks for sharing!

12/20/2007 10:07 PM

by Desiree Daniels, Mercer County, NJ, Real Estate (RE/MAX Tri County)

Desiree: Thanks for stopping by with your support as well! See ya soon!

12/20/2007 10:34 PM

by Celeste "SALLY" Cheeseman (RA), HAWAII Real Estate & HAWAII Relocation (Century 21 Liberty Homes -Mililani, Hawaii)

Sally I can't complain about doing real estate in sunny Florida, but I have to say, Hawaii is definately a step up! Congrats on the client from AR. I'd love to attract clients here, but I'm also just happy with the amount of knowledge I gain just from being a part of this great network.

12/20/2007 11:38 PM

by Lake Mary & Orlando Real Estate, Central Florida, Christopher Myers (Orlando Property Group at Keller Williams)

The knowledge is the tip of the iceberg Chris...I looked at your Localism posts..some good stuff there and if you keep it up it will also benefit you....I've been on AR for almost 10 months and if has finally paid off with all the hard work. It took great titles, keywords, content and tags to get me here. Good luck!

12/21/2007 12:02 AM

by Celeste "SALLY" Cheeseman (RA), HAWAII Real Estate & HAWAII Relocation (Century 21 Liberty Homes -Mililani, Hawaii)

Sally - this is what it's all about - the personal touch that shows how much you care. You can rest assured if I ever have anyone moving your way, you're my lady!!

Love your pictures - I never tire of looking at the pictures you use in your posts. Just lovely!

Merry Christmas Sally!
Annn

12/21/2007 03:53 PM

by Portsmouth NH Real Estate ~ Ann Cummings (RE/MAX Coast to Coast - Portsmouth New Hampshire)

Sally, that is terrific! I love your photos. Congratulations!

12/25/2007 10:23 PM

by David Matney, CRS - Omaha, NE Real Estate (Alliance Real Estate)

How'd I miss you Ann! Thanks for stopping by with your supportive comments! I sure am glad everyone enjoys my pictures and info!

David: Thanks a bunch!

12/25/2007 10:30 PM

by Celeste "SALLY" Cheeseman (RA), HAWAII Real Estate & HAWAII Relocation (Century 21 Liberty Homes -Mililani, Hawaii)

Sally - Its a wonderful feeling when a client tells you you have gone above and beyond on a day when you are just doing what you always do -- putting the clients interest and needs first and foremost.

12/25/2007 10:55 PM

by Kathy Clulow ASP® SRES® (RE/MAX Scugog Realty Ltd Brokerage)

Kathy: And that's what it's all about :)

02/05/2008 04:26 PM

by Celeste "SALLY" Cheeseman (RA), HAWAII Real Estate & HAWAII Relocation (Century 21 Liberty Homes -Mililani, Hawaii)

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