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A Rainmaker- first work to keep clients, then get more of them

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Property Manager with AmeriTeam Property Management SL#3200658

A Rainmaker- first work to keep clients, then get more of them

Rainmaker

A Rainmaker- first work to keep clients, then get more of them

I don't know if I'll get this book.  It sounds pretty good and I just might, but the inclusion of it and its cover here are sheer coincidence.  I was looking for an image to use here, and when something using Rainmaker pops up it's hard to refuse!

Here's today's great thought process... This being an election year and all, I was thinking about politics and the numbers needed to get/keep control of the senate.  Didn't have anything to do with real estate, property management or anything else at first- strictly politics.  And, quite frankly, how one can work to help Republicans get the Senate back and help Chicago welcome someone back at the same time.

If all things are relatively even (say, 50-50) and "your side" loses one, you're down 51-49.  Simple, funky math in that the loss of one leaves you two down.

A Rainmaker- first work to keep clients, then get more of them

Back in the real estate or property management world, we can apply some of the same concepts we observe to be true in politics:  It's best to work to keep the folks we have, then work to get more folks.

Treat folks fairly, and they're less likely to leave you.

Realize you're an option your clients have- you're not the option.  Strive to be the best option and they're less likely to leave you.

Clients are people, too- and most hate change.  Don't give them a reason to change, and they're less likely to leave you.

Keeping folks you have means less "numbers" you have to make up.  While it's important to both retain current folks and look to grow, working to retain what you've got before going out looking for what you might not get remains a fairly sound business practice.

I'd say it might even be the Rainmaker thing to do...

A Rainmaker- first work to keep clients, then get more of them

Posted by
 
DENNIS B. BURGESS
Property Manager

Licensed Florida Realtor
 
AmeriTeam Property Management
845 N. Garland Ave., #200
Orlando, FL  32801
 
 
 
205-445-4755 cell/direct
407-901-3636 x103 office
407-901-5147 office fax
 
Turning vacant into occupied, and "houses" into "homes"SM
 
Wallace S. Gibson, CPM
Gibson Management Group, Ltd. - Charlottesville, VA
LandlordWhisperer

Dennis * I rarely take property management clients from other property managers because my policies will probably be MORE offensive to them than their current firm....although I do maintain properties in better condition, pay less for repairs AND get REALLY GOOD RENTS because of my MAD marketing skills...I'm just saying!

Apr 07, 2012 02:30 AM
Li Read
Sea to Sky Premier Properties (Salt Spring) - Salt Spring Island, BC
Caring expertise...knowledge for you!

Wise reminder to all of us...remember that grade school adage?   Old friends are like gold, new like silver?

Apr 07, 2012 02:31 AM
David W. Hughes
Home Realtors 208-870-5133 - Nampa, ID
Designated Broker at Home Realtors of Idaho

All of this very true. Some you learn the hard way early on. Unless you had a great mentor. That always helps.

Apr 07, 2012 02:33 AM
Dennis Burgess
AmeriTeam Property Management - Mid Florida, FL
Orlando Property Manager and Realtor

Hi, Wallace:  Thank you for dropping in.  It's always an uneasy feeling when getting a client who's left another company for some reason.  One would think it'd be a celebratory thing, but that's rarely the case.  I think that comes from knowing the ins and outs of the business and that there are some things industry-wide that folks simply don't agree with.

In cases where folks have left one company due to some dispute in such a policy, there's not much chance I'd be able to please them any more than the last guy did.

Apr 07, 2012 02:43 AM
Dennis Burgess
AmeriTeam Property Management - Mid Florida, FL
Orlando Property Manager and Realtor

Hi, Li:  Thank you for stopping by, and for your comment.  "Old clients are gold clients".....Dang, that's another bymper sticker I have to get printed...

Apr 07, 2012 02:46 AM
Dennis Burgess
AmeriTeam Property Management - Mid Florida, FL
Orlando Property Manager and Realtor

Hi, Dave:  Thank you for your comment.  Great mentoring relationships are as important in this business as in any other- but seem much, much tougher to find.  On both the "regular real estate" and the property management sides of things, it seems that there are a ton of seasoned folks that are terribly busy themselves. 

We'll have working groups, mind you- and I serve on committee with a number of great folks- but I don't really know that those mentoring relationships exist.  That makes it all the more important for one to have initiative, motivation and discipline.

Apr 07, 2012 02:52 AM