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Yes, I've fallen off the wagon again...

By
Real Estate Agent with Keller Williams Realty, Ann Arbor, MI

snowstorm roadJust two days ago I spoke about my new beginning, and I meant it.  I was going to give myself specific times to do things and stick to them.  I was going to get my work done and have a normal life.  DO NOT DISTURB!  Well, the problem is that the rest of the world doesn't operate in the time frame I have committed myself to operate in.  They have jobs too and often can't leave the 9-5 world to meet with me. 

Yesterday afternoon I received a call from a business associate.  I had been scheduled to meet with him and his wife on Sunday, the day of the first big snowstorm in Ann Arbor.  My country road and probably his were not passable so I called to cancel - he was expecting my call.  I had met with them originally on November 3, 2007, to be exact - I know that since the listing documents were all zip-formed for that day.  I knew I was the only agent they were considering and was kindly cruel in my assessment of their family home that day.  Things needed to change.  I left materials with them and a long "to-do" list.  Tonight they were free and I was back out there again.  I CANNOT believe what they have accomplished in such a short time.

The trouble is, I said I was going to time block and not let business interfere with family life, yet here I had scheduled a 7:30 appointment.  Why?  Well, bear with me through some rationalizations.  Number one, dinner was already made.  I attended a network meeting at 7:00 AM with my choice of holiday morning food - scalloped ham and potatoes, homemade with loads of butter, half and half, and cheese.  (Get out of my way - I need to get to the cardiac care unit, STAT!)scalloped ham and potato casserole  It stayed hot and I didn't fear salmonella while I ferried it home and ate it for lunch, dinner, and left it for the others for dinner too - a multi-function sort of casserole.  Number two, people cannot always make their time frames line up with mine - surprise!  This couple is incredibly busy - he owns his own business and she travels extensively for an auto manufacturer and has spent about five minutes at home in the last couple of weeks.  Their children are grown though one still lives at home.  The others are ever present.  The recounting of her schedule of cities was exhausting just to hear.  Who am I to complain that I am two hours past my scheduled "close shop time" in order to meet their needs?

Tonight I finally listed their property, a wonderful country home bounded on its longest border by the Saline River.  I won't bore you with the details (12895 Dennison, Milan mailing, York township, ML#2717151).  We priced to sell and hope to sell quickly.  The market will tell us if we got it wrong or right.

So here I am again, way past my bedtime having just finished entering the listing into the Ann Arbor MLS and blogging about my failures of commitment to myself.  I am incurable, I fear.frasier fir Christmas tree  

P.S.  For those of you following my travesties - I haven't yet done my online continuing ed, due December 31, 2007.  But I do have a Saturday showing for a foreclosure that requires a waiver and a mask - lucky me - and another for the 1/2 million buyer I have been carefully courting for months now - he likes one I sent him, hurrah!  I have that con-ed scheduled in while my husband steadies the Christmas tree tomorrow evening and my children hang the ornaments.  It's gonna be OK;  I just need to pick up a few gifts after that...no problem!  No problem at all....  

Comments(7)

TeamCHI - Complete Home Inspections, Inc.
Complete Home Inspections, Inc. - Brentwood, TN
Home Inspectons - Nashville, TN area - 615.661.029
Susan, I do not think that there are too many 9 - 5 Jobs any more!  Look at me! Here it is 0230 and I am writing a response to your post! UG!  My brain got turned on and I just had to get stuff done. That is how it is in this business.
Dec 21, 2007 06:26 PM
Susan Walters
Keller Williams Realty, Ann Arbor, MI - Ann Arbor, MI
Indeed.  My husband and I just had the same discussion this evening, though his was more along the lines of 9-5 is the norm and my life is not - some tense time passed and he admitted he was wrong.  I effectively made the point about working opposite other people's "normal" schedules.  I didn't even need a script - I know this one by heart.  Thanks, Michael!
Dec 21, 2007 07:17 PM
Nancy Pav
Century 21 Redwood Realty - Ashburn, VA
Nancy Pav, Your "GottaHave" Realtor
Susan, working a schedule is not a bad thing.  Have you thought about scheduling a few evenings for times like these.  And what if you told your client you had another appointment?  Would you feel guilty if you had an appointment with another client?
Dec 21, 2007 09:09 PM
Mary Blanchard, Broker, CRS, E-PRO, ABR, ASP
Mary Blanchard, Broker - Cary, IL

Susan, love your post.  And even though it is relevant any day of the year, right now as we approach new year's I thought I might attempt a resolution.  Even if I am not convinced I'll stick to it, this time of year always gives me hope -- it feels rather cleansing even just uttering the resolution.  So this year I thought I would attempt to carve out time for work and resist feeling as if I am always on call.  That way, when I do give in, it will hopefully be for those who matter as it seemed to be for your clients whose home you just listed.  I have thought to change my voice mail to say that I will return the call the following day....or whenever.  Not that I won't return the call but that if I do they know I did because it was important and if I don't want to I may not feel guilty for waiting until the next day.  I think our challenge is to recognize what it is that makes us give in......is it that we interpret their expectations of us and don't want to let them down?  I am surprised how many times I really couldn't meet someone else's schedule and they are more than happy to alter theirs.  To Nancy's point, saying that we have another appointment really is helpful.  At the very least, attempting to have a schedule is the first step and provides the framework for our time.  Of course we abuse it but at least we give ourselves the chance to stick to it.  I enjoyed your post and want you to know you are not alone!

 

Dec 21, 2007 09:58 PM
Penny Swift
Allison James Estates & Homes - Punta Gorda, FL
Great post! My real estate resolution is blocking time and sticking with it, and changing my voicemail to say I will return calls within 24 hours. BUT, the situation you wrote about would have been an exception for me as well. You always have to allow for exceptions.... right? Now if the evening they picked had been on my child's Christmas play or any other previous scheduled event I would have had to reschedule it. Since you had no other PLANS for that evening and you had all bases covered then why not go, it was time well spent. Congradulations on the listing. - Penny
Dec 21, 2007 10:34 PM
Missy Caulk
Missy Caulk TEAM - Ann Arbor, MI
Savvy Realtor - Ann Arbor Real Estate
Susan, I haven't done my online con ed either. Yikes.
Dec 21, 2007 10:46 PM
Susan Walters
Keller Williams Realty, Ann Arbor, MI - Ann Arbor, MI
Hey everybody!  I didn't look at my email or AR for an entire day - actually nearly 36 hours - that has got to be a record for me!  During that time I bought all the Christmas gifts I needed to and have everything wrapped except my husband's.  Nancy, I do not hesitate to delay appointments if I am already scheduled for something important, another client or personal event.  I do set limits and some things never get overruled for business, like the Christmas play you mentioned Penny.  I've considered putting a time frame on my voicemail as you suggested Mary, and I have heard plenty of other agents do that.  I just don't want to tie myself to a short return time or put them off with a long return time.  I AM resolving to not answer while driving though - what's the point, can't look in files and it's dangerous too!  Missy, please pray the online con ed is easy and I don't get the flu or something - that's penciled in for after Christmas - good luck to you on yours too!  Here's to a a much more structured New Year! 
Dec 23, 2007 03:02 AM