I am amazed by the feedback I have gotten on my blog about calling for feedback. It illustrates a point I forgot to mention in my post: If you put something out there that interests people, you will get feedback whether or not you ask for it.
A few of the responses agreed with me that I can give my sellers feedback after showing without talking to the agent. That is, "We didn't get an offer. So they didn't want to buy it."
Feedback (on my post) ranges from "feedback is useless" to a firestorm of controvery between my readers over email vs. calling and whether or not using feedback is hiding behind a different "messenger."
Here, then, is my feedback on my feedback:
Showing services and email feedback are easier for the listing agent but HARDER for the buyer's agent. They have nothing to go on but an address and a date. How can they be expected to remember enough to give useful feedback? (Remember my blog on Helping Buyers Make a Decision? I don't even want to remember the ones they DIDN'T like! I don't know about your market, but, in my market, there are just too many homes on the market to worry about the ones that didnt make the cut.
You never get a second chance to make a good first impression. Calls like "What if they changed the carpet?" or "Did you know they are willing to paint the kitchen?" won't bring them back. Sorry.
So there is my feedback on your feedback. Isn't this ironic?
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Thanks for writing! Two things.
1) The seller agent should send more than the address and a date.
2) Buyer agents, if they are taught correctly, are supposed to gather and send feedback. They should always take notes and proactively send feedback. Even if they forget, their notes should be good enough that they caneasily respond to feedback requests even if they only get a date.
Bottom line is that if everyone does their job, feedback is simple. Like many things in life, right?
So there's my feedback on your feedback to the feedback. :-)