ResolutionsYou know, I think I've made this resolution before. 

And I usually do a pretty darn good job of prioritizing my time, letting clients and prospects know when I am and when I am not available.

But then you get a referral.  And you're already busy-but it's a referral and we love those folks.  (at least, I do!)  And the buyers who are so anxious to purchase a home here in Charlotte NC are just chomping at the bit to go out and look.

In fact, they want to go out on:

Dec 22, Dec 23, Dec 24, Dec 26, Dec 27, Dec 28, Dec 29, Dec 30, Dec 31 and Jan 1.

I know, you're all laughing right along with me!  Seriously these people thought that I was only entitled to ONE day with my family at Christmas!

Sundays are my days for worship and family.  I try very hard to keep that day of the week sacred.  Otherwise, I will get burned out and I'll be of no use to anyone or anything.  And let's be frank-I have two small kids.  And I will NOT sacrifice my relationship with them to the altar of the almighty dollar.

So....long story short, I agreed to spend a couple of hours with these folks on Sunday afternoon since they were SO desperate to go buy something.  I should have known better!!  Whenever I've bent my own personal rules in the past, it's never worked out.  Never. 

I thought we got along well, accomplished a fair bit and got to know one another.  But then I got a call from the referring agent today that they would rather work with someone else.  Someone who better understands their sense of urgency. 

Fine by me.  When this young couple gets married and has kids, perhaps they'll understand why I do not work on Christmas Eve.  I work very very hard to ensure that my clients get the best possible representation from an agent who studies the market, the builders, the trends and can advise them accordingly.  But respect goes both ways.  So does commitment.

Therefore, in 2008 and beyond, my schedule is my schedule and I shall refer out the folks who think that they are more important than my pumpkins.

 

19 Comments on New Year's Resolution #1

DEC
27
2007
254,482 Points Outside Blog
Leigh, their loss. Good luck to the new agent! At least you tried for them.
1:08pm • #1
532,166 Points 15 Featured Posts Localism Sponsor Outside Blog

Leigh,

Good stuff, makes sense to me. For me personally, it's about expectations and setting boundaries. When you let the consumer know in advance, there is rarely a problem, and if there is,..next.

 

1:20pm • #2
215,462 Points 9 Featured Posts Localism Sponsor Outside Blog Attended Rain Camp
Leigh... You'll never come up short standing strong with your principles.  Those highly demanding buyers with urgent needs are typically the result of their own inability to adequately allow time to find a home.  On top of that they are usually very picky little pains in the you know what.... Better off letting them be someone else's problem.
1:34pm • #3
738,191 Points 231 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Leigh... I agree, their loss. But what sucks is that it is semi your loss. Not saying that you need or should bend. You shouldn't. But sometimes someone else's stupidity or selflessness is your loss in the pocket. That's the part that I hate. Because they will more in likely find a realtor that is only half as capable as you and it will hurt them also. Also, I semi blame the referring agent for not really taking control and explaining this to the client. Oh well....   and Dan makes a great comment also.  

Overall, stick to your guns Leigh.  Happy Holidays.... 

jeff belonger
1:46pm • #4
1,979,935 Points 484 Featured Posts Localism Sponsor Attended Rain Camp Called Shot Master

Sorry Leigh.  Anyone who believes that it takes 10 days to find a home to buy will probably not be able to make a decision 

Anyone in town that long could easily have taken one afternoon off.  We're are agents engaged in real estate brokerage.  We are not indentured. 

I'll bet a dollar to a donut that good buyer will be along in the next few days to take their place. 

Never worry about consumers that don't act reasonably.  They haven't bought and may not. 

 

6:01pm • #6
DEC
28
2007
Leigh -- good for you - if you don't look out for yourself others tend not too.  Whenever I ride by a Chik Fil A on Sunday -- I silently applaud the founder for sticking to his principles. 
1:55am • #7
131,525 Points Outside Blog

You are so funny, I do not make resolutions any more. I figure if they are good enough when I thought about them then I make them so right then and there.

It is best to write them down which makes them in stone for us to do. I make the goal achievable and then I go after it. Who really wants to fail. So make then achievable. 

11:13am • #8
284,851 Points 37 Featured Posts Localism Sponsor Outside Blog
Leigh, after this many years in the business I choose my clients just as much as  they choose me.  I know, I love referrals and probably would have done the same thing but Lenn is right...it shouldn't have taken them that long if this was urgent so you are best off without them!  Happy New Year!
2:29pm • #9
DEC
30
2007
258,493 Points 6 Featured Posts Outside Blog

Leigh, My first reaction was they are booking 10 days right out of the gate??? Whoa!.. What hurts is you gave up your family time for them and they still were ungrateful. Good riddance. They are sure to be overly critical, demanding and nitpicking on anyone who lays it down for them. They lost! Not you!

Happy New Year!

G

12:44am • #10
1,072,306 Points 70 Featured Posts Outside Blog Attended Rain Camp

Leigh, Well said...I agree.  Sorry that happened to you when you could've been with your family.  I understand as I've had it happen to me in the past, too.

 

1:55pm • #11
DEC
31
2007

How much is refering agent really helping them. Doing home work and drive by always helps out of town buyers in the long run.

Bonner

1:19pm • #13
258,493 Points 6 Featured Posts Outside Blog

Leigh, Just stopping by to wish you a Happy new year ful of many blessings!\

Ginger 

4:53pm • #14
1 Featured Post

Leigh,

Good for you. I'm sure you eliminated enough stress. I learned this lesson this year. I bent over backwards for a client, nearly showing her every home on the market! I was staying out until 10 & 11pm during the week, while my babies sat home without me. I finally terminated the relationship because I figured she was a waste of time. I soon discovered that she worked with another agent only to abandon the deal at closing. She never showed up. Can you imagine that! Not all business is good business. Kudos for you. By the way, I saw you working hard today in Harrisburg!

10:33pm • #15
JAN
01
2008
166,005 Points 58 Featured Posts Localism Sponsor Outside Blog Hit Router

You are very wise.  You pumpkins come first.  Always.

Happy New Year Leigh!

7:11am • #16
JAN
03
2008
745,042 Points 18 Featured Posts Outside Blog Called Shot Master

"Sense of Urgency?"

If it were that urgent, shouldn't they have asked you to write an offer after the first half-hour?

Sometimes you win by losing...

10:15pm • #17
JAN
05
2008
Hi Leigh,
Isn't it frustrating when you give up family time and this happens?  Family first is my motto.  Have a great 2008.
10:04am • #18
JAN
07
2008
875,865 Points 154 Featured Posts Localism Sponsor Outside Blog Hit Router Attended Rain Camp Called Shot Master
Leigh, good for you, it always works out this way when I compromise too. Hey, I missed this but saw all your new listings so guess it didn't hurt too much. You go girl, best of success this year. 
1:22pm • #19


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Leigh Brown Charlotte NC Broker/Owner, Leigh Brown  (RE/MAX Executive Realty) Rainmaker_large

Leigh Brown Charlotte NC Broker/Owner

Leigh Brown

Charlotte, NC

More about me…

RE/MAX Executive Realty

Address: 7752 Gateway Lane, Concord, NC, 28027

Cell Phone: (704) 507-5500

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