Would you buy a DENTED CAN or a DENTED CEREAL BOX?

This is a question that I always ask my sellers while on a listing presentation when "CURB APPEAL" comes up.  I like to use it as an analogy with selling their home.  By the way, they overwhelmingly answer this question with a NO!  I then go on to ask them why not?  "Is the food in the can or box any different than what the others have in them that are not dented?"  (Usually they say NO) "So it is simply because it looks bad from the outside, right?" (Usually they say YES!)

I go on to tell them that the same is true of their home.  It's called curb appeal and if your home doesn't have it (especially in this market), then many of the same people (like yourself) who wouldn't buy the dented can or dented cereal box also won't want to see what your home has inside of it!

Do you have any analogies that you like to use with your sellers while on your listing presentations?

 
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66 Comments on Would you buy a DENTED CAN or a DENTED CEREAL BOX?

Love it! That is so funny and I'm going to use that!

12/27/2007 08:02 PM by LaNita Cates (REMAX of Joliet)


lol yes ... yes I would and do buy the dented goods at the store.

But you are right about homes most sellers won't give a 50% discount because the home is "dented" :-)

Much as a person would not pay top dollar for a dented mercedes... they would expect for their investment the car would match the price... Some sellers don't see it ...

12/27/2007 08:06 PM by Michael La Fay & Sara Edwards (Meadow Lakes Supply Co.)


I love taking a client to identical homes ( floor plan) and showing them the difference staging and curb appeal makes on price.

12/27/2007 08:06 PM by Adam Brett - Fullerton, California Realtor (RE/MAX NOC)


Good idea.

On the other hand, many buyer's agents, like me, will advise my buyers that, if the visible maintenance is not good, think of the maintenance on the systems like the furnace, AC, heat pump, water heater, etc. 

Yep.  It all starts with curb appeal.

 

12/27/2007 08:09 PM by Lenn Harley, Homefinders.com, MD & VA Real Estate


I like that analogy. I think I will use that next time.... of course I will give you the credit,Michael!

12/27/2007 08:09 PM by Gary Waters - Real Estate Agent Viera Suntree (Century 21 Baytree Realty www.moving2brevard.com)


Great analogy. Never thought of using that in regard to curb appeal, but it sure sounds like it works. Thanks.

12/27/2007 08:10 PM by Hank Roeters (Platinum Partners Realtors)


Gary, feel free to take the credit yourself!  I love to share on my little secrets and hints with those that like to read them...

12/27/2007 08:16 PM by Michael Klijanowicz - Relocation Specialist - Baltimore & Harford County (Baltimore & Harford County Maryland - Long and Foster )


Really good visual.  I am sure it produces results. 

12/27/2007 08:16 PM by Renee Stengel, Westchester County (Houlihan Lawrence, Associate Broker)


Good post, great analogy.

Patricia Aulson/Hampton NH Real Estate 

12/27/2007 08:43 PM by Patricia Aulson (PRUDENTIAL RUSH REALTY)


Michael, great analogy!  I am going to use that one.  Congratulations on your gold star! 

12/27/2007 09:00 PM by Omaha Real Estate -- David Matney, CRS,GRI (Alliance Real Estate)


Great analogy.  By reading the title, I thought I was supposed to actually choose between the dented can and the dented box and I wanted to say that I wanted a better choice, but I had misinterpretted what you meant.  Good laugh on my sleep-deprived self.

12/27/2007 09:11 PM by Donna Harris, ASP (Re/Max HiNet)


Michael,

Thanks for this new jewel. Momma always said "Put that back, It's DENTED!" You can never have too many objection busters or reality checks. I relocated to SC from Cecil County, MD 2 years ago. Great state, Maryland and often misunderstood. If you like to read and haven't read Michener's Chesapeake yet please invest the time. It will give you insight into the people you meet.

12/27/2007 09:29 PM by Robert Slick


I wrote this long response with different ideas and then wham I wouldn't submit.

The short version is

Dentist with good teeth and fresh breathe  Or one with broken teeth.

Two men at the resturant.  One with low riding pants with area to plant flowers in the back, stringy hair and unkempt appearance.

Other man with neetly combed hair and neet clothes.

Which one make you comfortable with getting to know?

12/27/2007 09:36 PM by Virginia Tatseos Stage-Show-Sell (Stage-Show-Sell)


Very good analogy... and if they do say "yes," then ask if they'd pay full price or expect a discount.

12/27/2007 09:37 PM by Ryan Hukill - Edmond Realtor® (Hukill Group - Paradigm Realty)


Michael,  I use the can analogy frequently when helping realtors help their clients understand the need. 

Here are two more:  

If the client is a single lady....you're in a housewares store.  You see a decorative item that you love.  You have two choices for the same price and they are the same item.  #1 is chipped and dusty, #2 shines and no chips...which one do you buy?

Thanks to Terrylynn Fisher in her blog.  Loose diamonds scattered in a plain box, versus a sparkling diamond ring, beautifully set in platinum.  I put this one in my New Years realtor newsletter, with photos.  Most people are visual.   

Last is the car analogy.  I think everyone knows that one...if not I'll post it.  And oh yes how about the dollar bills...

 

12/27/2007 09:54 PM by Ginger Foust- Dream Interior Redesign & Staging (Dream Interior Redesign & Staging by Ginger Foust)


Like Ginger, I tend to use the analogy of detailing a car before selling it just as you should detail your home before putting it on the market. Packaging is everything!

12/27/2007 10:05 PM by Linda Sticklin (Home Staging & Organizing)


Wow, nice. I like it...I bet the effect will play out more if you actually brought 2 cans goods to a Listing presentation and flop them on the table and ask them" Now, which one would you buy?". The visual will make a big difference. Its will be totally off the wall analogy. I think I will try it...Thanks...Michael

RYAN, I like your comeback about full price or expect a discount...great stuff...

12/27/2007 10:18 PM by Hector M. Yepis R(S) South Maui REALTOR® (Keller Williams Realty Maui)


Michael,

Your analogy is pretty simple and that's why it's so powerful. En excellent way to remind sellers how important curb appeal is to attracting prospects and moving property in a timely manner.

12/27/2007 10:51 PM by Esko Kiuru - Las Vegas NV Mortgage Consultant (Sinifox Financial)


That's a great analogy  - I'll have to use in the future. What do you say to the sellers that don't think they have a dented can???

12/27/2007 10:51 PM by Leigh Bates, DFW Real Estate (Keller Williams)


Michael, 

Point well made! Congratulations on your featured post!

12/27/2007 11:15 PM by Margaret Rome- Baltimore, Md.-HomeRome.com (TREC-Sell Your Home With Margaret Rome)


Good point, thank you for writing such a good blog and giving me some ideas when it comes to listing presentions. Keep blogging and have fun with it

12/27/2007 11:34 PM by Daniel Lowery CNS, e-PRO, Broker/Sales (Coldwell Banker Gordon Co. REALTORS)


Ooh, that's a great visual for me.  Personally, I'd buy a dented can but I wouldn't buy a house that got hit with an ugly stick. I will use the can analogy in the future. 

12/27/2007 11:52 PM by Burien, WA Real Estate - Lisa Bosques, Assoc. Broker/Mktg Specialist (Prudential Northwest Realty Associates LLC)


Although I know that the food in a dented can is still good, I never buy one unless the price is significantly discounted...I guess that's the lesson to be learned -

12/27/2007 11:52 PM by Brian Schulman - Your Lancaster County, PA Real Estate Professional (Mastros Real Estate, Inc.)


Michael, That is a great analogy and a great visual!  A great way to explain curb appeal to sellers.

12/28/2007 12:16 AM by Roberta LaRocca - REALTOR® Las Vegas (Keller Williams Realty The Marketplace)


Thank you, you have added one more option to use for my listing presentations, a gently little analogy always works the best and this is a good one.

12/28/2007 02:14 AM by Clark Hitchcock Fraser Valley Realtor (Re/Max Nyda Realty Inc)


Michael, Thanks for sharing this great little analogy.  I use to carry an old worn out dollar bill to demonstrate the same point with my sellers.  I spent it and need to find another.

12/28/2007 08:33 AM by Bradenton Florida Real Estate - Dan Forbes ( Masters Referral Services)


Great comparison, Michael!  (btw - been fun playing leap frog with you!)

12/28/2007 09:16 AM by Matthew Rosov, Certified Mortgage Planning Specialist (Envision Lending Group)


I tell my sellers that they are getting ready to "date" some buyers.  So, if you were going on a date for the first time, you would get cleaned up, put on a new outfit, comb your hair, etc. You want them to see the best side of you...same goes for your home.  First impressions are a big deal!

12/28/2007 09:18 AM by Chelle Gassan-NOVA Realtor and Stager (Weichert, Realtors and Staged Homes VA)


Michael - that's a great analogy. Curb appeal is so important, and buyers in this market will simply go on by if the home does not appeal.

I always encourage my buyers to explore areas and do drive bys first, and so often they eliminate homes that way. Plus problems with the initial impression from the street will lead buyers to expect there will be other deferred maintenance issues (which is likely true) and either avoid the house or immediately start to subtract money from a potential offer.

Thanks for sharing.

Jeff 

12/28/2007 09:41 AM by Jeff Dowler ~ Carlsbad Real Estate (RE/MAX Associates)


That's a good comparison. I like the dented can analogy. Nice job.....

12/28/2007 10:31 AM by Al Maxwell - Real Estate Agent - (Coldwell Banker)


Great analogy, Michael.  I also love the suggestion to bring the cans to the listing presentation.

12/28/2007 10:43 AM by Bergen County Realtor, Sal Poliandro, SRES, ePRO, Short Sale Specialist (RE/MAX Properties)


I've used this one.  I usually say "dented and dusty" to include the need for cleanliness.  :-)

12/28/2007 11:03 AM by Gregory D. Maley - Metropolitan Washington, DC REALTOR (Coldwell Banker Residential Brokerage - Chevy Chase)


would you prefer to have this brand new $20 bill that still smells like the printing press, or this crinkled, half torn $20 that is barely usable? (If I've had a slow month, I will use a $5 or a $1..  :)

12/28/2007 12:54 PM by Team Carroll, Cranford,Westfield NJ Area Real Estate Professionals (Team Carroll - RE/MAX Classic Group)


I use the fresh bread analogy as well as the dented can. Although the bread works best when they want to over price their property.

12/28/2007 01:31 PM by Monika McGillicuddy~ N.H. Real Estate Broker & Trainer (Prudential Verani Realty/Hampstead)


Many will buy the dented can, but they want a huge discount.  The same is true for homes.

12/28/2007 02:01 PM by Randy L. Prothero - Hawaii REALTOR® (Century 21 Liberty Homes)


Great analogy. I use "When you go to a job interview you always dress your best." Or. "Which fruit do you buy? The clean fruit or the dirty fruit."

12/28/2007 02:05 PM by Portland Oregon Real Estate >> Wayne B. Pruner, GRI (Oregon First)


Lota of great ananlogies here, thanks lots, I am sure lots of us will be using them

12/28/2007 02:29 PM by Michael Eisenberg, Bellingham Realtor (Fairhaven Realty)


You all really have contributed some more winners, I have really enjoyed reading all of your remarks! My favorites being:

You are getting ready to go out and "date some buyers"...

Loose diamonds scattered in a box vs. a perfect set stone in a perfect shaped platinum band...

Actually bringing the cans to the listing appointment (REALLY GOOD IDEA if you don't already bring too much)...

If they actually answer yes, then ask them if they would expect to get it for a discount...

When you go to a job interview you always dress your best...

As for what I say to the sellers that don't think they have a dented can..................

GOOD LUCK SELLING YOUR HOME AND I REFUSE TO TAKE THE LISTING (ESPECIALLY IN THIS MARKET)

 

12/28/2007 04:20 PM by Michael Klijanowicz - Relocation Specialist - Baltimore & Harford County (Baltimore & Harford County Maryland - Long and Foster )


What a beautifully simple analogy...  Genius in both its simplicity and application.  Great post.  I'd give it one of my rare 5s... if I could. 

12/28/2007 04:34 PM by Lane Bailey - The REALTOR for Car People (Century 21 Network Realty)


great post. The first thing I thought when I read it was, maybe i'd buy a dented or scratched something or other, but I'd expect a discount! That's definitely not the message you want to be creating in buyers. 

12/28/2007 04:55 PM by Affinity Properties, Inc


Right on!  A home is a product, a very expensive product.  If you want to show off your top-of-the-line, high quality product, it must be packaged right.  Buyers are looking for a bargain right now, don't give them ammunition to see your product as a "scratch and dent".

 Your friend in Staging,

 Jodi

12/28/2007 06:43 PM by Jodi Poliseno, Your Columbus Home Stager (Refined Design Home Staging and Real Estate Presentation)


Hi Michael, what a great analogy...easy to understand and makes curb appeal crystal clear.  Congrats on the feature...have a great 2008!

12/28/2007 07:15 PM by Gary White~ Grand Rapids Real Estate, FLexIt Realty, a call or click away! (Flexit Realty)


I show my sellers two identical photos of a BMW. One is advertised with Car Dealer Jim, the other one with Car Dealer Joe. Jim's BMW is priced at $50,000, Joe's is $40,000. Then I give them a $50,000 pretend Check and ask which BMW they're gonna buy. They always go for the $40,000 one. Then I try to talk them into the $50,000 because Jim really had a rough year and didn't get a good deal when he bought the car from BMW. Then I ask them if they wouldn't be willing to buy the car from Jim for $10,000 more to help him out. They say "no". Then I say, any buyer will say the same thing about your overpriced home.

12/28/2007 07:57 PM by Andrea Mills YourHighlandsCountyRealtor (COLDWELL BANKER Highlands Properties)


This is a great blog and a great analogy!  I think it is a good tool to use analogies as it takes away the emotions. 

12/28/2007 08:01 PM by Joan Whitebook, ABR, e-Pro, CEBA (Buyer's Option Realty Services)


Michael-What an excellent example. You are truly a great writer and a wise sole at that.  Thank you and Have a very Happy New Year!

12/28/2007 11:01 PM by Julie Neerings~Lifting Hearts ♥ Building Dreams~Utah REALTOR® (Keller Williams Salt Lake City)


Your analogy is right on the mark!  Cleanliness and staging are the compelling factors that place a home on top.  Putting it into simple terms helps clients to understand.  Great post!

12/29/2007 12:22 AM by


I am not sure I would buy a fixer upper on the grocery store shelf, but I did like your analogy there, interesting insight, you make a strong argument indeed. Come to think about it maybe I would buy a dented can, I think I have before. Thanks for making us think. Lance

12/29/2007 04:49 AM by Lance Winslow (The Car Wash Guy)


LOL!!  I like the dented can analogy!  Good one!  Plus, I can add that usually dented cans get marked down quite a bit to move the product off the shelf!

12/29/2007 05:57 AM by Rick Tourgee - Provincetown and Cape Cod (Century 21 Shoreland)


Michael, what a great analogy!  This is being added to my repertoire immediately.  Now, what do you say to get them to spruce up the inside of the house?

12/29/2007 07:01 AM by Brian Block -- Northern Virginia & D.C. Real Estate (RE/MAX Allegiance)


Lane, thanks for your 5, I am honored for achieving that!

Andrea, I love the BMW analogy too!

Brian, the outside is most important to get the buyers in the door.  Once inside I ask them what they think of when they walk into a model home.  What sticks out in their minds.  If they don't know or haven't been to one in a while, I tell them to go and visit one just to get a fresh reminder.  Then I remind them that some of these model homes are their competition and if they want to sell theirs then they have to get it in TIP TOP SHAPE!!!

12/29/2007 09:52 AM by Michael Klijanowicz - Relocation Specialist - Baltimore & Harford County (Baltimore & Harford County Maryland - Long and Foster )


In this market analogies are very useful. You have to bring it to their level so they understand.

12/29/2007 11:25 AM by Robert L. Brown~Grand Rapids Real Estate Flexit Realty, West Michigan (www.mrbrownsellsgr.com)


People love analogies and they understand them.  I wrote a similar article here on ezine magazine our thinking is very similar!

12/29/2007 01:01 PM by Karen Otto, Collin County, Plano, TX Home Stager (Home Star Staging)


Those are some great analogies.

I love using the one about detailing your car before selling it.

It seems to make perfect sense after I tell them that one.

Good Post.

Brian Bloom

All In One Staging & redesign inc, Chicagoland's north west suburbs Elite Staging and Redesign firm. http://Allinonestaging.com

12/29/2007 02:16 PM by Brian Bloom~ Project Manager of All In One Staging & Redesign inc. ASP, IAHSP (www.AllinOneStaging.com 1-630-292-2710)


I don't get to see too many of the homes due to my being in the mortgage banking business, but I have had many clients share their war stories of houses that they have seen.  It is amazing that sellers can't see past their noses and fix the obvious things.

12/29/2007 04:48 PM by PHILIP TURNER-MORTGAGE BANKER SINCE 1980 (MCCUE MORTGAGE COMPANY)


You definitely drive home the point when you use this.  I am glad we are family so I can repeat it.  Great analogy.

12/29/2007 06:48 PM by Latonia Parks (Keller Williams Realty)


Michael, you totally nailed it with this post!  You get my "10 WOW" award!  And good for you on that little star thingie!

12/30/2007 09:05 PM by Patricia Kennedy (Evers & Company)


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Real Estate Agent: Michael Klijanowicz - Relocation Specialist - Baltimore & Harford County  (Baltimore & Harford County Maryland - Long and Foster )
Michael Klijanowicz - Relocation Specialist - Baltimore & Harford County
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This blog is dedicated to providing quality real estate information to ALL consumers and real estate professionals living in the Greater Baltimore and Harford County areas and is often viewed by many others all across the United States. You will see my current market reports for the various communities that I serve, my home listings, and many articles pertaining to both consumers and also those in the real estate industry. PLEASE ENJOY YOUR STAY AND FEEL FREE TO POST A COMMENT AS THEY ARE ALWAYS WELCOMED!

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