Eric Reeber provided an excellent topic in his recent Real Estate Blog - Mortgage Companies partnering up with Realtors... Legally? Or not? (Part 1) that produced a number of interesting comments.  One the comments debated, Realtor Loan Origination/Referral Compensation, requires further examination. 

There is a recent trend for Agents to seek and/or Mortgage professionals to offer compensation for "referrals" that falls within an exception of RESPA.  While the practice is not new the realities of a slowing real estate market have driven some participants to seek alternative revenue sources.  The guidelines surrounding the legality of the arrangement are fraught with uncertainty and remain a slippery slope. 

There is one basic way for Agents to be paid for their referrals that do not violate RESPA requirements.  The exception is payment for services actually rendered - originating the loan.  Let's examine this exception in greater detail.

In order to meet the services rendered test the Agent must take the loan application and perform five of the thirteen necessary mortgage origination functions.  Jonathan Goodman and David Farus, Colorado Real Estate attorneys, offer the guidance in their article RESPA Exception: Payment for Services Actually Rendered with the following.

"HUD has provided some guidance as to when it believes compensable services have been performed. In its Statement of Policy 1999-1 Regarding Lender Payments to Mortgage Brokers, 64 F.R. 10080 (1999), HUD referenced its prior itemization of the following non-exhaustive list of services normally performed in the origination of a loan:

(a)  Taking information from the borrower and filling out the application;

(b)  Analyzing the prospective borrower's income and debts and pre-qualifying the prospective borrower to determine the maximum mortgage that the prospective borrower can afford;

(c)  Educating the prospective borrower in the home buying and financing process, advising the borrower bout the different types of loan products available, and demonstrating how closing costs and monthly payments could vary under each product;

(d)  Collecting financial information (tax returns, bank statements) and other related documents that are part of the application process;

(e)  Initiating/ordering VOEs (verifications of employment) and VODs (verifications of deposit);

(f)  Initiating/ordering request for mortgage and other loan verifications;

(g)  Initiating/ordering appraisals;

(h)  Initiating/ordering inspections or engineering reports;

(i)  Providing disclosures (truth in lending, good faith estimate, others) to the borrower;

(j)  Assisting the borrower in understanding and clearing credit problems;

(k)  Maintaining regular contact with the borrower, realtors, lender, between application and closing to appraise them of the status of the application and gather any additional information as needed;

(l)  Ordering legal documents;

(m)  Determining whether the property was located in a flood zone or ordering such service; and

(n)  Participating in the loan closing.

Statement of Policy 1999-1 went on to express HUD's opinion that compensable services would be performed if it were found that: (1) the lender's agent or contractor (the real estate broker in this context) took the application information (under item (a) above) and performed at least five additional items on the preceding list; and (2) the payment was not a fee given for steering a customer to a particular lender disguised as compensation for purported "counseling type" services (taking the application plus performing only the additional services identified in (b), (c), (d), (j) and (k) above).

    In addition, the regulations also provide:

When a person in a position to refer settlement service business, such as . . . [a] real estate broker or agent . . . receives a payment for providing additional settlement services as part of a real estate transaction, such payment must be for services that are actual, necessary and distinct from the primary services provided by such person. . . .

Even if compensable loan origination services have been actually performed by the real estate broker, however, that fact does not, by itself, make the contemplated payment legal. If the payment bears no reasonable relationship to the market value of the services provided, then the excess is not considered to be for services actually performed."

So it appears that even if the services are actually rendered by the Agent compensation still may not be warranted under HUD's interpretation of RESPA.

In order to better understand the RESPA exceptions and provide its members with guidance the NAR commissioned the opinion of RESPA expert, Philip Shulman, a Washington, D.C. attorney.  He provides his opinion on these actions and HUD's interpretation in laymen's terms with INTERNET-BASED LOAN ORIGINATION PROGRAMS OFFER REAL ESTATE AGENTS OPPORTUNITIES AND PITFALLS .... BEWARE OF RESPAShulman also contends that even if the services are rendered by the Agent one of the challenges would be whether the Agent could be considered an employee of the Lender.  Specifically he states           

"The Internal Revenue Service sets strict standards for employment. Although HUD has never published criteria, it's likely the IRS rules would prevail. That means in order to be considered an employee, rather than an independent contractor, the agent/loan officer must: (1) be under the supervision and control of a lender's office; (2) use the lender's equipment; (3) have set hours; (4) receive a W-2 form; (5) receive standard employee benefits; and (6) have the lender be liable for the employee's conduct. That means that a real estate agent that becomes a "loan officer" only after selling a property, is unlikely to be considered a true employee, and therefore, would not be covered by the RESPA exemption."

In addition to meeting the employment and performance requirements illustrated by the preceding interpretations Agents will have to comply with Individual mortgage lending licensure.  The licensing and continuing education prerequisites vary by jurisdiction.

The exception does not allow government based mortgage programs such as FHA and VA.  Thus the client/borrower will be limited in the programs that will be offered by the Agent/Loan Officer.

Finally, there is the matter of disclosure to the client/borrower which must demonstrate there is no conflict of interest.  This will be difficult given the limit on programs available.
 
It's just my opinion but Agents list/sell and originators lend...comments welcome.    
 

11 Comments on Realtor Loan Origination/Referral Compensation…

JAN
05
2007
6 Featured Posts
Hi Brian,  Based on the RESPA guidelines aren't we just supposed to stick to something simple like lunch or coffee?
4:26am • #1
Hi, Brian. I have been a Licensed Realtor for about 8 months. The broker that I work for has "partnered" with a local lending agency. The way I understand the relationship between the Realtor and the lening agent, as you have mentioned, is for the Realtor to "become an employee" by filling out w-4's and other such employment documentation, to avoid violating RESPA. I currently am participating in this program. I was "hired" and filled out paperwork to be employed by the lender before I "originated" the loan. I am still wet behind the ears in this business and hopefully I will not get burned by this. Our broker seems to support this program by mentioning it in training sessions as well as in company newsletters. I would love if other agents would chime in on this with their opinion!
8:09am • #2
148,867 Points 7 Featured Posts Outside Blog

i have had many realtors ask me for a referral fee.

funny thing.... these people are usually the 'bottom of the barrel' realtors. and definately not someone i would refer MY clients to

bottom line: RESPA is poorly written and vague. i prefer not to work in this gray area.... and will not work with anyone who does.

 

9:08am • #3
2 Featured Posts

There are a couple of issues here.  In MA where I do most of my lending, there is a law which prohibits "part time" originators.  Therefore, realtors can't be employees of the lender to make extra money from referral fees.

The bigger issue I have personally is moral in nature.  I make my realtors money by making them look good.  I treat their clients like they should be treated, the loans close on time, and my realtor partners get it.  Not to mention, I invest my time in them to show them new ways of generating business.  When I refer them a listing or buyer, I don't expect to get paid...why should they?

RESPA should not impact a well run, well managed lending practice in its scope.

12:12pm • #4
1 Featured Post
Thanks to those who commented on the topic...

KELLY - The RESPA guidelines are certainly being tested...

ALEX - Good luck with your opportunity - realize some consumers/professionals frown on this...

TOM - It's interesting, starting over in a new market, to approach Realtors who ask what's in it for me...
          I never heard that in Chicago because Realtors are eager to work with my company.

BOB - I agree and think the greatest challange is not legal but competence/conflict of interest...   

1:20pm • #5
Being new in this field, maybe I sound a little naive, but as a professional, isn't it O.K. to be knowlegeable and have a hand in all aspsects that pertain to your field?  Shouldn't I be able to help my client in as many ways as I can in making sure that the process goes smoothly?  If I am employed by a lender, I would like to think that my clients' contracts will be better taken care of.  I don't want to sound defensive, I am just expressing some of my thoughts on this. I am certainly open to suggestions of veterans in both fields.
1:25pm • #6
Thanks, Brian.  I am upfront with my clients about this relationship.  I don't push it but if they do not have a lender yet, why not suggest one that I "work" for?  I am very clear that it is wise to shop around and that they are not obligated to "my lender".
1:29pm • #7
1 Featured Post
ALEX -

I appreciate your opinions as much as the other comments - there is no right or wrong.

I'm certainly not trying to disuade you from your current efforts.
My contention is you may wish to consider how others perceive the situation.

It might be difficult to generate referral business from other industry professionals.  
Originators may not wish to refer Buyers/Sellers to you and Agents will not refer loans.
Finally, consumers may not wish to engage a company who offers dual representation.

In the end it's more about defining what your niche is and how you wish to grow your business.
More often than not it takes several attempts to determine what you excel at and what you enjoy.
Hopefully, what you do excel at is something that you both enjoy and prosper with.

Lastly, I see a difference in referring a client to an in-house Lender and originating it yourself.
4:48pm • #8
JAN
07
2007
2 Featured Posts

Alex,

Let me also add that there may be a genuine conflict of interest if you represent the seller as a realtor and are the lender for the buyer.  There are "disclosure" issues and confidentiality issues as well.  Tread lightly.

Also, as Brian said, you may be perceived negatively in trying to get "both ends" of the deal, and other realtors may shun you.  It's a slippery slope.

12:42am • #9

Wow!  Thank you Brian and Bob.  This is good insight.  I kind of got the feeling from our Broker that this situation was similar to that of a dual representation (representing the buyer and the seller) which perfectly O.K. Yes some people may not be comfortable with it, but it is still acceptable to do as long as everything is disclosed.  This situation seems a little bit more shady and just an attempt to find a loophole in the rules.  I hope there are other Realtors out there in my situation and could give us their experiences, good or bad, with this. One question I have is why would my Broker be willing to take a chance with this?  My company is not too small ( i think about 1500 agents and 4 offices) why risk things for that many people?

2:42pm • #10
1 Featured Post

ALEX -

Dual agency representation is still within the same discipline - real estate - not mortgage financing. 

Outside of potential legal/competence issues think of how professional conflicts may impact you personally.

Brokers/Lenders are always looking for ways to generate more revenue - even if it is more cutting edge then others.
Who would guess large Real Estate companies would open discount brokerage operations to compete with their standard agencies.

Everybody needs to determine whether association with any "employer" meets their own personal goals.

3:38pm • #11

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Brian Brass

Troy, MI

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